SpaMedica Brighton
Ground Floor, Pavilion House, Kings Business Park, Reeds Lane, Sayers Common, East Sussex, BN6 9LSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Professional but friendly
Rated 5 stars out of 5
by Liz Hall - Posted on 12 December 2023
Everyone was helpful, kind and informative. Very professional but also sympathetic and understanding.
Visited December 2023
Review titled SpaMedica Brighton
Replied on 09 July 2024
Hello Liz, thank you very much for your review of SpaMedica. It is excellent that you found our staff so helpful, kind and informative. Best wishes SpaMedica.
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Review titled Think twice before having this surgery
Rated 2 stars out of 5
by Anonymous - Posted on 30 March 2024
I’ve had cataract operations on both eyes. The second was a success but the first has caused problems that led me to seek a second opinion from a consultant at Brighton Eye Hospital. His diagnosis was that the first lens was ‘grossly misplaced’. This will not improve and causes my night time vision to become distorted by arcs and halos to the extent that I do not feel safe to drive. My options are to learn to live with it or have further surgery.i shall live with it as I don’t want to run the risk of any further complications. The possibilities listed by the consultant were: blindness, detached retina, an inability to perform the surgery because of scar tissue and damage to my eye due to the need to stretch it more than is usual in normal cataract surgery, as well as needing a lot more anaesthesia. The longer the wait, the higher the likelihood of scar tissue getting in the way and the waiting list is five months. My experience of cataract surgery has been dismal overall and I would suggest to anyone contemplating it to wait as long as possible because although the mechanics might be simple and straightforward, the actuality can be very different.
Visited December 2023
SpaMedica Brighton has not yet replied.
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Review titled Very good practice and service
Rated 5 stars out of 5
by Mrs Shirley Moore - Posted on 29 December 2023
Mum was very pleased with the service, staff, and very quick appointments. Everything and everyone was very professional and caring. Thank you
Visited December 2023
Review titled SpaMedica Brighton
Replied on 05 June 2024
Hello Shirley, thank you so much for your review of SpaMedica. It is great to hear that you found our service so professional and caring. Kind regards, SpaMedica.
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Review titled Highly recommended
Rated 5 stars out of 5
by Monique Manetti - Posted on 17 December 2023
I have now had my second cataract operation at SpaMedica Brighton, and my experience was totally satisfactory, with vision clearly restored. Good eyesight is so precious. The surgeon and all the team were so helpful, caring and professional and made me feel at ease at all times, within an ultra clinical environment. I am so grateful, and would highly recommend treatment at this centre.Thanks to all the wonderful staff.
Visited December 2023
Review titled SpaMedica Brighton
Replied on 09 July 2024
Hello Monique, thank you so much for your review of SpaMedica. It is great to hear that you found our staff so helpful, professional and caring. Best wishes SpaMedica.
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Review titled Terrible and costly experience
Rated 1 star out of 5
by Donald Butterfield - Posted on 20 December 2023
It was all going well with tremendous rapidity. Had pre op within a few days and booked for surgery following week. First minor problem was not given pre surgery eye drops. When I realised and called their national call centre was told to go and buy some. The specific branded drops I could not obtain and after another phone call ended up driving back to the clinic. After arriving for surgery and waiting a short time all the patients including myself were told that all operations for the day were cancelled. Also we were all told we would be re booked the same week. Things happen so I did not mind. While I waited for my lift other patients were being booked in for the following week. Not hearing anything I called the national phone number that got me no where. I rang again the following day, it is not possible to call the clinic providing the surgery by the way. The cancelled surgery had been due to air-conditioning not operating. Nothing major and easy to rectify. So the promise of surgery the same week was not kept, apparently they could not get a surgical team together. The next date offered was well in January. All the time I was having to call them and there was a lack of empathy in regimented inflexible procedures. The whole thing cost me loss of wages for the time booked off. I lost complete confidence in Spamedica and despite a longer wait have opted to undergo surgery at local hospital
Visited December 2023
Review titled SpaMedica Brighton
Replied on 08 February 2024
Hello Donald, We are very sorry to hear that your appointment was cancelled at such short notice. We always try to notify our patients in advance if there are any issues with their appointment and we’re sorry we were unable to get in touch with you on this occasion. We will be sure to share your comments with the relevant teams to follow up on this feedback to ensure it doesn’t happen again, and we wish you all the best for your treatment. Best wishes, SpaMedica.
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Review titled Great service
Rated 5 stars out of 5
by Andrew Newton - Posted on 29 December 2023
Had both eyes done for cataracts in 5 to 6 weeks. All went smoothly and was always greeted with a smile. Having great eyesight has completely changed my life Thank you so much Andy Newton
Visited December 2023
Review titled SpaMedica Brighton
Replied on 09 July 2024
Hello Andrew, thank you so much for your review of SpaMedica. It is nice to hear that your experience with us has been such a pleasant one. Best wishes SpaMedica.
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Review titled Wonderful experience
Rated 5 stars out of 5
by Vivienne Russell - Posted on 12 November 2023
I just wanted to say how wonderful the experience was for my cataract surgery in September and November 2023. I would recommend SpaMedica Brighton to family and friends. All the staff I encountered were extremely helpful and put me at ease.
Visited November 2023
Review titled SpaMedica Brighton
Replied on 05 June 2024
Hello Vivienne, thank you so much for your review of SpaMedica. It's nice to hear that you would recommend us to others and that our team were able to put you at ease. Warm regards, SpaMedica.
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Ian Robertson - Posted on 23 November 2023
Very Friendly, Caring, Informative and Meticulously Clean. Nothing is too much trouble which puts you at ease all the way through surgery and aftercare. I can honestly say I would definately recommend this particular eye hospital.
Visited November 2023
Review titled SpaMedica Brighton
Replied on 05 June 2024
Hello Ian, thank you so much for your review of SpaMedica. It's excellent that you found our staff so friendly and caring. It's great that you would recommend us to others. Kind regards, SpaMedica.
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Review titled Great Service
Rated 5 stars out of 5
by Christopher Stone - Posted on 20 November 2023
Very pleased with the treatment. All staff were friendly and very helpful. I was treated with respect and assured all the as I was very frightened. Thank you to every one
Visited November 2023
Review titled SpaMedica Brighton
Replied on 05 June 2024
Hello Christopher, thank you very much for your review of SpaMedica. It's nice to hear that you found our staff so friendly and helpful. Kind regards, SpaMedica.
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Review titled Lovely People
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2023
Thanks for a stress free visit. All staff friendly and efficient wouldn't hesitate to recommend to anyone who is thinking of coming.
Visited November 2023
Review titled SpaMedica Brighton
Replied on 05 June 2024
Dear patient, thank you so much for your review of SpaMedica. It's great to hear that you found our staff so friendly and efficient. We are so pleased that you would recommend us to others. Warm regards, SpaMedica.
Information supplied by Spamedica