Spamedica Chester
The Foundation, Herons Way, Chester Business Park, Chester, CH4 9GBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic Team
Rated 5 stars out of 5
by Iain Dean - Posted on 13 January 2025
The care , assistance and support given by the team was excellent and put my mind at rest from worries.
Visited January 2025
Spamedica Chester has not yet replied.
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Review titled Brilliant . . . but
Rated 5 stars out of 5
by David Newberry - Posted on 17 January 2025
The whole medical process was absolutely brilliant. My feedback is more of a branding issue. I am a retired graphic designer and appreciate the work that has been undertaken to produce the SpaMedica brand - very professional. My heart sank when I saw the “knocked up” signage stuck on the various departments doors; Theatre, Post Op etc. As a professional designer each time I see instances such as this it convinces me there are double standards in play. If a company is willing to spend a substantial amount of money creating a good brand image, (in this situation) why scrimp on signage for internal doors? It makes no sense whatsoever. For a patient to see a document that looks as though it has been created by a 12 year old using Microsoft Word and then printed on a cheap inkjet printer, cheaply laminated and then stuck on (with blue tack) to such an important entrance such as “Theatre” does nothing to help settle patient’s nerves before entering. There is the old saying “why spoil the ship for a h’peth of tar” that certainly springs to mind. Come on SpaMedica, you’re far, far better than that.
Visited January 2025
Spamedica Chester has not yet replied.
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Review titled Smooth process
Rated 5 stars out of 5
by Mrs S Tunstall - Posted on 23 January 2025
I was feeling rather anxious about having cataract surgery but I was put at ease by the fabulous staff & treatment I received at SpaMedica Chester. I felt I was treated with respect & dignity & wouldn’t hesitate to recommend this hospital to family & friends. Very clean & hygienic. Great touch with the free hot drinks dispenser & biscuits & free parking. Well done overall for a smooth experience. I’m looking forward to seeing things more clearly.
Visited January 2025
Spamedica Chester has not yet replied.
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Review titled Super Satisfied
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2025
I was referred to SpaMedica by my optician at Vision Express on 9 Dec 2024. The reason was the need to remove a cataract from my right eye. SpaMedica contacted me the very next day and from then until I had the op on 2 Jan 2025 I have had nothing short of superb service from them. From the telephone girls in Bolton to the reception and nursing staff at the Chester hospital, they have all been most courteous, kind, attentive and reassuring. The medical team have been first rate. I cannot speak too highly of them all. Thank you so very much. I am truly astonished at the speed at which I was treated and I think the whole of the SpaMedica organisation needs to recognised for the outstanding service they offer. Once more, thank you. I am now 7 days on from my op and so far I have no real adverse effects, the sight in my right eye is substantially better than pre-op. I continue with my eye drop regime, so all is good.
Visited January 2025
Spamedica Chester has not yet replied.
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Review titled superb service
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2025
The whole procedure from beginning to end was quick, professional and friendly. Reassurance offered at every stage to make you feel relaxed, but in the event was very straightforward. My eye sight has improved enormously. Cannot thank you all enough. This surely is the way forward for all cataract surgery.
Visited January 2025
Spamedica Chester has not yet replied.
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Review titled Brilliant Efficient Service
Rated 5 stars out of 5
by Peter Staniforth - Posted on 21 January 2025
Entering the clinic you are immediately made welcome by friendly efficient staff. From referral to consultation to having the cataract procedure done took just under 2weeks. Amazing service, and people at Sparmedics Chester.
Visited January 2025
Spamedica Chester has not yet replied.
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Review titled Impressive
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2025
The entire treatment was conducted efficiently . The staff were empathetic and professional throughout and inspired me with confidence. I no longer feel anxious about the removal of the cataract in my left eye .
Visited January 2025
Spamedica Chester has not yet replied.
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Review titled Brilliant in every way
Rated 5 stars out of 5
by Mike Sanders - Posted on 08 January 2025
I attended Spa Medica Chester on the 7th January 2025 for cataract removal operation. Spa Medica Chester was very professional from start to finish. All staff are friendly, helpful and kind. I would highly recommend Spa Medica Chester to anyone. If I have any comment, not criticism, it would help if patients were kept informed of progress during the necessary waiting times e.g. in the theatre waiting area.
Visited January 2025
Spamedica Chester has not yet replied.
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Review titled Amazing treatment.
Rated 5 stars out of 5
by Mike Goldstone - Posted on 20 December 2024
From the reception when I arrived, through the caring and reassuring nursing and on to the actual surgery, my treatment was simply fantastic. Every step was explained thoroughly and sympathetically to alleviate the worries of eye surgery. Thank you so much SpaMedica.
Visited December 2024
Spamedica Chester has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 December 2024
Cannot praise them highly enough. Everyone was so helpful and sympathetic. Made the experience so wonderful.
Visited December 2024
Spamedica Chester has not yet replied.
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