SpaMedica Exeter
Lancaster House, Exeter, EX5 2HLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Always caring
Rated 5 stars out of 5
by Richard - Posted on 19 December 2024
This was my 2nd cataract operation in just over a year and as previously the welcome, process and following through to the operation was a nice experience. The staff are very attentive & have a really good "bedside" manner throughout the visit. Highly recommend this facility.
Visited December 2024
SpaMedica Exeter has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 December 2024
Very efficient front desk, my details all to hand offered drinks biscuits. Moved through process each step explained and not rushed. Surgery was pain free and amazingly quick. After care very thorough. Pleased I went
Visited December 2024
SpaMedica Exeter has not yet replied.
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Review titled Professional outfit
Rated 5 stars out of 5
by Anonymous - Posted on 06 December 2024
Echoing most other reviews I found the experience (consultation/procedure) to be seamless, swift and friendly. Short waiting time to initial appointment (2 weeks) followed but 10 before removal. Would recommend anyone to use Spa Medica for cataract removal.
Visited December 2024
SpaMedica Exeter has not yet replied.
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Review titled Very efficient practice
Rated 5 stars out of 5
by Roger - Posted on 06 December 2024
I was made to feel reassured throughout my treatment. Very friendly staff and a relaxing atmosphere. Radio 1 playing not appropriate for the age group of the majority of patience being treated (mostly retired), Boom radio would be much better option. But overall very happy with the service.
Visited November 2024
SpaMedica Exeter has not yet replied.
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Review titled Amazing result
Rated 5 stars out of 5
by Anonymous - Posted on 26 November 2024
I had my first cataract removed in September and the whole experience was excellent. Every member of staff was kind and courteous and everything explained clearly. Any concerns I had were alleviated. The surgeon was friendly and made me feel at ease. I had a problem a couple of weeks after, I contacted the clinic and was given an appointment and seen by an optometrist and given treatment for uveitis. I felt safe and confident and was seen again for my 6 week check and all was well. In November I went back for 2nd cataract removal and unfortunately my experience was totally different. All clinic staff were as always polite and friendly. I was expecting the experience to be as before but the surgeon was a different one and was unfriendly and abrupt. The whole procedure was uncomfortable with cold water running down the back of my head and left with water dripping from my hair when I left the theatre. I do not like to complain but I felt horrible after from the whole procedure and I am just glad that it didn't happen on the first occasion as I would have been reluctant to return for the second. I really cannot thank the rest of the staff enough for their professional attitude and the results are amazing. It's just a shame that one member of staff has soured my experience.
Visited November 2024
SpaMedica Exeter has not yet replied.
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Review titled Highly Recomended
Rated 5 stars out of 5
by R. Titman - Posted on 16 November 2024
Very slick operation. (Excuse the pun.) All, and I mean all, the staff were wonderful and made me feel at ease. No complaints whatsoever. I think the N.H.S. does a brilliant job but could take a tip or two from my experince!
Visited November 2024
SpaMedica Exeter has not yet replied.
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Review titled Exceptional Treatment
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2024
Every member of staff from start to finish were exceptional. You were informed of procedure every step of the way making the experience stressless an absolute credit to your professions Thank you all.
Visited November 2024
SpaMedica Exeter has not yet replied.
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Review titled Excellent or round
Rated 5 stars out of 5
by Anonymous - Posted on 04 November 2024
The staff were excellent very efficient polite could not fault them in anyway 10 out of 10, in all departments,
Visited November 2024
SpaMedica Exeter has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Mrs E Davies - Posted on 09 November 2024
The staff were extremely welcoming and made the whole procedure as easy as possible. I would certainly recommend this eye clinic.
Visited November 2024
SpaMedica Exeter has not yet replied.
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Review titled Superbly efficient
Rated 5 stars out of 5
by Jane - Posted on 18 October 2024
Although there was a delay with surgery appointments the day I attended, the staff adjusted and kept everyone informed, great service and all went ahead as planned. Staff were very welcoming, polite and efficient. We were all well cared for and everything carefully explained. Superb service, thank you SpaMedica.
Visited October 2024
SpaMedica Exeter has not yet replied.
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