SpaMedica Exeter
Lancaster House, Exeter, EX5 2HLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Anne - Posted on 26 March 2025
Everyone at SpaMedica was friendly and professional. I was a little nervous but they were very reassuring and caring. I will have no hesitation when my other eye needs treatment. Car parking is a bonus! Would certainly recommend to anyone needing cataract surgery.
Visited February 2025
SpaMedica Exeter has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Marion Beenham - Posted on 18 February 2025
Fantastic care, caring staff, all very clearly explained, can’t fault it. Would definitely recommend Spa Medica to anyone wanting a cataract operation.
Visited February 2025
SpaMedica Exeter has not yet replied.
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Review titled Good service on the day
Rated 4 stars out of 5
by Anonymous - Posted on 12 February 2025
Good service on the day , but was not impressed that they cancelled my appointment 2 days before hand and as ism carer for my wife I still had to pay the sitter For my booking so I was not best pleased
Visited February 2025
Review titled SpaMedica Exeter
Replied on 15 April 2025
Hello - we’re really sorry to hear that your appointment was cancelled at short notice. We always try to notify our patients in advance if there are any issues with their appointment and we’re sorry we were unable to get in touch with you on this occasion. A member of our bookings team will be in touch to re-arrange your appointment soon. If you have any concerns or queries in the meantime, please email feedback@spamedica.co.uk or call 0330 058 4280 and our Contact Centre will be happy to help.
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Review titled A very slick process and procedure!
Rated 5 stars out of 5
by K York - Posted on 03 April 2025
I just wanted to express how good this facility is. The short waiting time for the appointment was impressive. The site was easy to get to with ample parking. The Admin team were warm, approachable and helpful! The medical team were very professional and made me feel I was in in safe hands. All the instructions were clear as was the pre and follow up information. A really good pack to take with me with clear instructions and eye drops. The surgeon was excellent and he led me step by step through what he was doing. The facilities were comfortable. I couldn't recommend this procedure and the medical centre and staff enough. The cherry on top is that my left eye now has great vision.
Visited February 2025
SpaMedica Exeter has not yet replied.
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Review titled Will definitely go again
Rated 1 star out of 5
by Bob Hayman - Posted on 05 March 2025
Both of my visits have been punctual, very efficient in a clean and friendly environment. Am expecting to have a second operation but have no qualms in returning. In fact am looking forward to it. Would like to thank everyone involved.
Visited February 2025
SpaMedica Exeter has not yet replied.
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Review titled Lovely professional people
Rated 5 stars out of 5
by Alastair - Posted on 13 February 2025
Very nice professional staff at Spa Medica. Put me at ease right away,nothing was too much trouble. The operation was a bit more uncomfortable than I thought it would be but I was so well looked after that it made up for it.
Visited February 2025
SpaMedica Exeter has not yet replied.
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Review titled Fantastic staff
Rated 5 stars out of 5
by Margaret Roe - Posted on 14 February 2025
I had very good service from Spa Medica in Exeter. I had a consultation and the following week had laser treatment on my left eye to clear the cloudiness that had occurred after having a cataract removed in 2022. I was then able to have the cataract in my right eye removed the following week. I was very impressed with how quickly all this happened. What also impressed me was the fantastic staff I met at every stage of my treatment. I was made to feel relaxed which is not easy in these situations. I would recommend anyone needed cataract treatment to use this facility.
Visited February 2025
SpaMedica Exeter has not yet replied.
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Review titled Efficient, friendly service
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2025
I was a bit anxious about having the surgery on my eye and was offered a diazepam tablet to help me relax. This worked well, I found the whole process very straightforward and happy to be able to see so much better.
Visited February 2025
SpaMedica Exeter has not yet replied.
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Review titled Bravo
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2025
The experience from the time I arrived could not have been better free parking refreshments great staff from the reception through to the surgeon all were helpful and answered any questions I may have had thank you
Visited January 2025
SpaMedica Exeter has not yet replied.
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Review titled Thorough and Caring
Rated 5 stars out of 5
by Anonymous - Posted on 24 January 2025
From the moment I arrived at SpaMedica right up to the completion of my surgery on both eyes the staff were exemplary. Their care and thoughtfulness throughout what could have been a frightening process went beyond what could have been reasonably expected. The practice should be commended for the thoroughness and care demonstrated at all times by the whole team.
Visited January 2025
SpaMedica Exeter has not yet replied.
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