SpaMedica Exeter
Lancaster House, Exeter, EX5 2HLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Eye Hospital
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2024
I thought the whole experience was amazing from the pre assessment to the cataract surgery. All the staff very friendly and helpful making the whole experience a comfortable one. Everything was fully explained and came away with full instructions and guidelines etc
Visited September 2024
SpaMedica Exeter has not yet replied.
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Review titled Very professional.
Rated 5 stars out of 5
by Linda Dawn Sutton - Posted on 23 September 2024
What an experience! All the staff were friendly, kind and efficient, they made me feel comfortable and confident. The whole unit was spotless and pleasant. Thank you everyone.
Visited September 2024
SpaMedica Exeter has not yet replied.
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Review titled So Good
Rated 5 stars out of 5
by Gill R - Posted on 17 September 2024
I have nothing but praise for the Exeter clinic when I recently went to have my cataracts done. The first eye was done in July and the cheery greeting of the reception staff, the full explanations of the nursing staff and the care and understanding of the theatre staff made a quite apprehensive patient into a reassured one. This is also true of my second cataract procedure in September. A very good experience all round.
Visited September 2024
SpaMedica Exeter has not yet replied.
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Review titled Great practicw
Rated 5 stars out of 5
by Nick Wilce - Posted on 19 September 2024
Staff were friendly and welcoming and I was informed of everything that was happening at each stage of my appointments Was made to feel relaxed at all times
Visited September 2024
SpaMedica Exeter has not yet replied.
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Review titled Very different experiences
Rated 4 stars out of 5
by Jacqueline B - Posted on 12 September 2024
My first op in July was simply a breeze, however the second left me feeling traumatised. Different surgeons. I was left waiting, after the dilation pellet was put in my eye, for over two hours; no explanation was offered. When I should have been the next person to go in for surgery someone else went before me - no explanation. The op was really uncomfortable; I had lots of cold water running down my face and ear and settling beneath my head - so I was in a pool of water. The first lens failed, I gather and the process had to be repeated - I'm sure this happens but an explanation would have been useful. The whole operation seemed to take forever and was really painful - staring at extremely bright lighting with the back of one's head in cold water was an experience I shall not be repeating - thank goodness it was my second eye. Having written the above, I do want to thank all the staff who were,without exception, on each of my five visits, (I developed rebound uveitis hence an extra appointment) highly professional, friendly, efficient and polite.
Visited September 2024
SpaMedica Exeter has not yet replied.
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Review titled Efficient Friendly and Professional
Rated 5 stars out of 5
by James Andrew Cory - Posted on 28 August 2024
The whole experience for both my cataract pre op and surgery was excellent. Everything was well organised and thorough with clear explanations throughout.
Visited August 2024
SpaMedica Exeter has not yet replied.
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Review titled A positive experience
Rated 5 stars out of 5
by Lawson - Posted on 16 August 2024
All staff, from driver to surgeon, were welcoming and yet professional. Every step was explained and questions answered. With pre op and procedure happening within 4 days the change to my eyesight is dramatic. Thank you and hope to see you all again before too long.
Visited August 2024
SpaMedica Exeter has not yet replied.
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Review titled Fantastic experience
Rated 5 stars out of 5
by Stu - Posted on 29 August 2024
Great friendly professional staff from reception to the surgeon I was made to feel at ease every step of the way. I cannot recommend the Exeter team highly enough
Visited August 2024
SpaMedica Exeter has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Angela Rhodes - Posted on 25 August 2024
Very well done from start to finish. The short waiting time from the initial referal from my optician was unbelievable. The whole process was carefully explained at each stage.
Visited August 2024
SpaMedica Exeter has not yet replied.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Carol - Posted on 24 September 2024
Unfortunately, my appointments were cancelled twice, but once at SpaMedica, I was looked after extremely well. Each step of the assessment and the surgery was explained clearly beforehand. There was no discomfort during the procedure. The result the following morning, after removing my eye shield was a brilliant improvement. Thank you so much to the surgeon who has transformed the quality of my life.
Visited August 2024
SpaMedica Exeter has not yet replied.
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