SpaMedica Gateshead
The Edge, Fifth Avenue, Team Valley Trading Estate, Gateshead, Tyne and Wear, NE11 0XAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Professional
Rated 5 stars out of 5
by Alan Aitken - Posted on 20 July 2023
From signing in,through reception, and all subsequent testing and surgery, and discharge, the process was painless, friendly and professional
Visited July 2023
Review titled SpaMedica Gateshead
Replied on 25 August 2023
Hello Alan, thank you so much for your 5-star review of SpaMedica Gateshead. We are very happy you felt welcomed into SpaMedica and it’s lovely to hear you had a positive experience with us. Best wishes, SpaMedica.
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Review titled Efficient, professional and proficient
Rated 5 stars out of 5
by Anonymous - Posted on 31 July 2023
Found them to be well organised, pleasant and proficient. I've already recommended them to a colleague.
Visited July 2023
Review titled SpaMedica Gateshead
Replied on 01 August 2023
Hello, thank you for your 5-star review. It's great to hear that you had a wonderful experience with us and that you have been recommending us to others. Warm regards, the SpaMedica team.
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Review titled SpaMedica Gateshead
Rated 5 stars out of 5
by Diane Lund - Posted on 05 July 2023
Can’t thank them enough. Organised ,friendly smiling helpful staff. Always put at ease asked if I had any questions. Explaining all the time what was happening. Went and got me a coffee while I was waiting for my lift home. Relaxing atmosphere the colouring sheets and pencils were great while waiting my turn. Little things like this made such a difference and the day went smoothly. Very grateful for their care and expertise on my cataract operation.
Visited July 2023
Review titled SpaMedica Gateshead
Replied on 22 September 2023
Hello Diane, thank you very much for your 5-star review of SpaMedica Gateshead. We’re so happy you found our staff so friendly and helpful. Wishing you all the best, SpaMedica.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Anonymous - Posted on 05 July 2023
Excellent staff Fully explained exactly what was happening on each visit Spotless place Well recommend SpaMediica
Visited July 2023
Review titled SpaMedica Gateshead
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that you would recommend us to others. Warm regards, the SpaMedica team.
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Review titled Fantastic Practice
Rated 5 stars out of 5
by George Smith - Posted on 02 August 2023
My treatment was fantastic from entering the front door to be discharged. The staff are friendly, polite and professional. My surgery was amazing no pain or complications, it was life changing and returned my vision to 6/6 in both eyes. I can only thank the staff at Sparmedica for there skill, knowledge and patient care from start to finish. Thank you so much.
Visited July 2023
Review titled SpaMedica Gateshead
Replied on 07 September 2023
Hello George, thank you for your 5-star review. We're very happy to hear that you had a fantastic experience with us and that our staff took good care of you. Wishing you all the best for the future, from the SpaMedica team.
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Review titled great practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 August 2023
I have been twice, April and July this year. The first time I was extremely nervous (of the unknown), I was made to feel comfortable and the whole experience was fast and not as bad as I feared. Healing process has been good on both occasions. I would certainly recommend SpaMedeca to anyone.
Visited July 2023
Review titled SpaMedica Gateshead
Replied on 30 August 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Gateshead. We understand that having eye surgery can sometimes make some people anxious, so we’re delighted to hear that our team were able to make you feel comfortable and put you at ease and it's so lovely to hear you would recommend our service to others. Kind regards, SpaMedica.
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Review titled Excellent Care
Rated 5 stars out of 5
by Jean Stokoe - Posted on 09 July 2023
I cannot fault the care given by all involved in my surgery. From the transport and driver, reception staff, doctors and nurses, they were all outstanding. I'd also like to comment on the cleanliness of the operating room... It was spotless! Thank you!
Visited July 2023
Review titled SpaMedica Gateshead
Replied on 30 August 2023
Hello Jean, thank you so much for your 5-star review of SpaMedica Gateshead. It’s so nice to hear that our team took such good care of you. Wishing you all the best, SpaMedica.
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 05 August 2023
Experience second to none, very professional. Staff very friendly from the pre op right through to the operation and afterwards.
Visited July 2023
Review titled SpaMedica Gateshead
Replied on 30 August 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Gateshead. It’s great to hear you had a positive experience with us. We hope you’re enjoying your improved vision. Kind regards, SpaMedica.
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Review titled Caring People
Rated 5 stars out of 5
by James Cowan - Posted on 17 July 2023
Impressed by the lovely, caring people at SpaMedica Gateshead who looked after me during both my pre-op examination and my cataract op - it's so much less stressful when people care!
Visited July 2023
Review titled SpaMedica Gateshead
Replied on 25 August 2023
Hi James, thank you so much for your 5-star review of SpaMedica Gateshead. It’s great to hear you had an excellent experience with us. We understand that having eye surgery can be an anxious time, so we’re delighted to hear that our team were able to put you at ease. Wishing you all the best, SpaMedica.
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Review titled Very professional
Rated 5 stars out of 5
by Julie Jackson - Posted on 19 July 2023
They provide excellent services.Very professional.I couldn’t fault them. All the staff are excellent and seem to go out of their way to help and reassure you .I couldn’t believe how quick I got an appointment,then within 5 days I had my operation.I am sending a big thank you to all the team for being friendly and professional which helped to keep me calm .
Visited July 2023
Review titled SpaMedica Gateshead
Replied on 12 September 2023
Hello Julie, thank you so much for your 5-star review of SpaMedica Gateshead. It’s great to hear you had such an excellent experience with us. Kind regards, SpaMedica.
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