SpaMedica Gloucester
Ground Floor, Suite 2, Sanctus House, Olympus Business Park, Gloucester, GL2 4DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Nursing staff highly competent
Rated 3 stars out of 5
by Allan Webb - Posted on 23 February 2023
Although the nursing staff were excellent in all respects, the operating surgeon, although also competent, displayed a lack of good communication skills. He was more interested in discussing an upcoming conference with a colleague than communicating with my wife undergoing the procedure. Prior to retirement I taught communication skills and psychology to both student medics and the professions allied to medicine. My wife, a microbiologist by training, was very impressed with the high level of hygiene and aseptic practise. I unfortunately was disappointed that the surgeon scored a bare pass on his communication. I guess Spa Medica are dependant on the employment of ' itinerate' surgeons who come and go and often just provide a few clinical sessions. my wife's recovery has been prolonged ( not resulting from the work of the surgeon) and has been managed by an ophthalmic hospital in Oxfordshire, where continuity of care is provided. Great nursing care, but Spa Medica please pay more attention to the surgeon's communication skills as these too have an important impact, especially in reassuring the patient.
Visited January 2023
Review titled SpaMedica Gloucester
Replied on 24 February 2023
Hello Allan, thank you for your review of SpaMedica Gloucester. We are sorry to hear this, however, your comments are greatly appreciated and will be taken on board by the team. Wishing you all the best for the future, from the SpaMedica team.
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Review titled Brilliant Service
Rated 5 stars out of 5
by Guy Walker - Posted on 20 December 2022
Members of staff were extremely courteous, sympathetic and professional. The whole experience was very smooth and efficient. It could not have gone better. I would like to extend my thanks and gratitude to everyone at SpaMedica, Gloucester.
Visited December 2022
Review titled SpaMedica Gloucester
Replied on 20 December 2022
Hi Guy, thank you for your 5-star review of SpaMedica Gloucester. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Excellent facility
Rated 5 stars out of 5
by Peter HW - Posted on 15 December 2022
Staff very welcoming, caring and professional from those manning reception to those undertaking the surgical procedure. I was very nervous about having eye surgery but came away extremely impressed with the whole experience. No pain or discomfort during the procedure and 4 days post op feeling fine with much improved eye sight.
Visited December 2022
Review titled SpaMedica Gloucester
Replied on 16 December 2022
Hi Peter, thank you very much for your 5-star review of SpaMedica Gloucester. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled Excellent service
Rated 5 stars out of 5
by MICHAEL ANGLING - Posted on 04 February 2023
I have just completed my second cataract procedure and think that SpaMedica in Gloucester is simply wonderful. In addition to the skill of the surgeon, the nursing staff were so kind to a nervous patient. The other comment is that the whole facility was so clean and sparkling. A credit to all who work there. Thank you.
Visited December 2022
Review titled SpaMedica Gloucester
Replied on 06 February 2023
Hi Michael, thank you for your 5-star review of SpaMedica Gloucester. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Fantastic treatment
Rated 5 stars out of 5
by Steve Crudge - Posted on 30 January 2023
I don’t like touching my eyes so the thought of a cataract operation was very daunting. However the staff on my pre operation visit explained what was going to happen and I felt much more reassured. The operation itself was painless. The next day my eyesight was perfect and as instructed I didn’t miss any drops over the next two weeks! The staff are all amazing. Would highly recommend.
Visited December 2022
Review titled SpaMedica Gloucester
Replied on 01 February 2023
Hi Steve, thank you very much for your 5-star review of SpaMedica Gloucester We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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Review titled Extremely efficient
Rated 5 stars out of 5
by Anonymous - Posted on 16 December 2022
warm welcome/speedy process/I was very nervous and received reassurance and kindness. Good location, whole process was very efficient.
Visited December 2022
Review titled SpaMedica Gloucester
Replied on 16 December 2022
Hi there, thank you for your 5-star review of SpaMedica Gloucester, It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled The best experience possible.
Rated 5 stars out of 5
by David Lamb - Posted on 20 December 2022
I was referred to Spa Medica by my opticians and can not praise the staff at this facility highly enough, this includes everyone that I had contact with both on the pre-med appointment and the day of surgery. I was quite nervous about the surgical procedure but I had no cause for concern as everything was explained very clearly to me and all staff were profesional, courteous, and very caring. I had my first surgery yesterday and I noticed an immediate improvement in the clarity and sight from that eye. Fantastic!
Visited December 2022
Review titled SpaMedica Gloucester
Replied on 20 December 2022
Hi David, thank you for your 5-star review of SpaMedica Gloucester. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Superb
Rated 5 stars out of 5
by Ms (FAO: Carol Thomas) - Posted on 17 November 2022
Great efficient place. Can now see in Technicolour. Staff very kind. Hot drinks and biscuits ( no charge). Good explanations. Make patients feel comfortable and cared about.
Visited November 2022
Review titled SpaMedica Gloucester
Replied on 18 November 2022
Hi Carol, thank you very much for your 5-star review of SpaMedica Gloucester. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled Excellent Service
Rated 5 stars out of 5
by Zena Tolcher - Posted on 16 November 2022
The Cataract Surgery to my left eye, turned out to be a complicated one! Throughout the Initial Assessment, the Surgery, the Post Surgery, i have received nothing but helpfulness, kindness and reassurance, throughout. I would recommend anyone who needs Cataract Surgery to receive treatment from Spamedica in Quedgeley Gloucester.
Visited November 2022
Review titled SpaMedica Gloucester
Replied on 16 November 2022
Hi Zena, thank you for your 5-star review of SpaMedica Gloucester. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Best ever
Rated 5 stars out of 5
by Rob Pledge - Posted on 12 January 2023
Had 2 eyes operated on at Gloucester. One November 2022, second January 2023. Same staff both times. Everyone is happy, pleasant and helpful. Always puts your experience first, nothing too much trouble.
Visited November 2022
Review titled SpaMedica Gloucester
Replied on 13 January 2023
Hi Rob, thank you for your 5-star review of SpaMedica Gloucester. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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