SpaMedica Gloucester
Ground Floor, Suite 2, Sanctus House, Olympus Business Park, Gloucester, GL2 4DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Care
Rated 5 stars out of 5
by Jennifer Harter - Posted on 10 July 2023
First class treatment from the moment I was met at the door until I left SpaMedica. Everyone was very helpful and I felt secure and informed while the procedure was happening during my visit. My sight has been transformed! Thank you I now wait for the left eye to be done in due course. Thank you SpaMedica.
Visited July 2023
Review titled SpaMedica Gloucester
Replied on 11 October 2023
Hello Jennifer, thank you very much for your 5-star review of SpaMedica. It’s lovely to hear you had a positive experience with us, we are very pleased that you found our staff so helpful. Kind regards, SpaMedica.
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Review titled All the staff were very caring.
Rated 5 stars out of 5
by Clive Haines - Posted on 01 July 2023
All the team worked together to make me relaxed and feel that I was in safe hands. I would recomend to anyone who was nervous of the proceedure.
Visited July 2023
Review titled SpaMedica Gloucester
Replied on 06 July 2023
Hi Clive, thank you for your 5-star review of SpaMedica. Comments like yours really means so much to our teams. We hope you’re enjoying your improved vision. Kind regards, the SpaMedica Team
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Review titled A very good experience on the whole
Rated 5 stars out of 5
by Kate - Posted on 19 July 2023
Staff were friendly and professional throughout. My only suggestion for improvement is to explain on the day of the cataract op that a sterile drape will be put over your face as I was not expecting that.
Visited July 2023
Review titled SpaMedica Gloucester
Replied on 11 October 2023
Hello Kate, thank you so much for your 5-star review of SpaMedica Gloucester. We are very pleased that you found our staff so professional and friendly. Best wishes, SpaMedica.
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Review titled excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 13 June 2023
My cataract operation went really well and I am delighted with the results - my vision in my right eye is now very clear indeed. I was nervous about the operation but needn't have been as everyone in the team was friendly and caring and there was no pain during or after the operation and just very mild discomfort for 24 hrs after. The team are reassuring as they explain everything in advance and during the procedures, coffee is provided along the way and I was given a quiz to do to keep me occupied. Its a very informal atmosphere which helps you relax. I am now keen to get my left eye done and I have already recommended the service to my friends and relatives
Visited June 2023
Review titled SpaMedica Gloucester
Replied on 06 July 2023
Hi, thank you for your 5-star review of SpaMedica. We’re so pleased to hear that you had such a great experience, and we look forward to welcoming you back to SpaMedica soon. Kind regards, the SpaMedica Team
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Review titled 5 Star Team!
Rated 5 stars out of 5
by Royalfreenurse74 - Posted on 05 June 2023
I will admit that I was a bit anxious, but the professional,efficient and friendly team put me at ease! It was a very organised journey from, admission to discharge. I liked the patient hubs in the waiting area, the locker facility.The pre theatre nurse was magnificent, she explained everything that would happen, what to do if I needed to cough or sneeze! Opthalmology Surgeon was equally good, very thorough ID check and ran through what to expect. Lovely welcoming theatre team. During the procedure there was a lot of background chatting,I mentioned this to the Surgeon and he immediately asked his staff to stop. The playlist music helped me to relax into it. Before I knew it,it was done. The discharge stage was very thorough, I particularly liked "the goodie bag" eyedrops and a daily planning tick list for 2 weeks and information sheets. I was ready for some paracetamol and a cuppa when I got home! As advised I will phone my local Specsavers to book my follow up appointment with the Optometrist and also request to be referred back to SpaMedica to have my left cataract procedure. Thank you all for a very positive experience! Phew...glad that's done 👏
Visited June 2023
Review titled SpaMedica Gloucester
Replied on 06 July 2023
Hi, thank you for your 5-star review of SpaMedica. We’re so pleased to hear that you had such a great experience. Your feedback will go a long way to helping reassure future patients who may be nervous about having eye surgery. We wish you all the best for the future. Kind regards, the SpaMedica Team
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Review titled Faultless service
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2023
Everyone was extremely reassuring, efficient and professional. I had both eyes "done", in April and June. After the first, the only snag was that my old specs were no good, but after both were done, my eyesight was better than it had been for years! So I am extremely happy with the result.
Visited June 2023
Review titled SpaMedica Gloucester
Replied on 21 August 2023
Dear Patient, thank you very much for your 5-star review of SpaMedica. We’re thrilled to hear that you’re enjoying your improved vision and we wish you all the best for the future. Kind regards, the SpaMedica Team
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Review titled Excellence Personified!
Rated 5 stars out of 5
by Jane Spencer - Posted on 20 June 2023
From initial consultation until completion of the surgery I received first class care, treatment and support in every possible way. The staff were kind, thoughtful and knowledgeable and did everything possible to guide and support me through the procedure. Just brilliant!
Visited June 2023
Review titled SpaMedica Gloucester
Replied on 06 July 2023
Hi Jane, thank you for your 5-star review of SpaMedica. We’re delighted you felt looked after so well during your time with us. Kind regards, the SpaMedica Team
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Review titled Highly professional
Rated 5 stars out of 5
by leslie satchwell - Posted on 22 July 2023
Had both eyes operated on for cataracts this year.From the first assessment right through to the final discharge every aspect of the experience was fantastic.Icannot think of any way the system or the care provided could have been improved.All members of staff were excellent,and the outcome of the surgery surpassed the result I was expecting and hoping for.If you are thinking of having cataractl surgery and are lucky enough to be offered Spa Medica I would encourage you to go for it,I am sure you will be as pleased as I am Les Satchwell
Visited June 2023
Review titled SpaMedica Gloucester
Replied on 14 September 2023
Hello Leslie, thank you for your 5-star review of SpaMedica Gloucester. It’s great to hear you had a fantastic experience with us. We’re delighted to hear you’re so happy with the results of your surgery and enjoying your improved vision. Warm regards, SpaMedica.
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Review titled Top Practice.
Rated 5 stars out of 5
by Mrs. M Richards - Posted on 01 June 2023
Great experience… I was very very nervous! I’m not a nervous person usually.. Lovely caring staff.. they really went out of their way to help me. Everyone ‘a Gem’ and procedure was fine.. no pain and operation didn’t take long.. very happy with result too.
Visited May 2023
Review titled SpaMedica Gloucester
Replied on 06 July 2023
Hi Mrs Richards, thank you very much for your 5-star review of SpaMedica. It’s lovely to hear that our team took such great care of you. Your kind words have been passed on to them. Best wishes from the SpaMedica Team
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Review titled Great Practice
Rated 5 stars out of 5
by DAVID MUNDAY - Posted on 18 May 2023
Cannot Fault This Practice. Fantastic People From Reception, To Intermediate Examinations, And Meeting The Surgeon And Nurses In Operating Area.
Visited May 2023
Review titled SpaMedica Gloucester
Replied on 23 May 2023
Hello, thank you for your 5-star review of SpaMedica. We're very happy to hear that you had such a positive experience with us and that our team took such excellent care of you. Wishing you all the best, from the staff at SpaMedica.
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