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Spamedica Haydock

Unit 2 The Parks, Newton-Le-Willows, WA12 0JQ

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Patient ratings and reviews

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Reviews

Displaying 1 to 10 of 89

  1. Review titled Outstanding service

    Rated 5 stars out of 5

    by Kathleen Sutherland - Posted on 29 January 2025

    All of the team from welcome porter, nursing team, surgical team and discharge nurses were compassionate, professional and caring. The service is seamless. Special mention to the discharge nurse (usually at Skelmersdale) for his kindness.

    Visited January 2025

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  2. Review titled First class

    Rated 5 stars out of 5

    by Roger - Posted on 23 January 2025

    My optician refeered me to SpaMedica for a cataract operation. Withing 48 hours they had contacted me to arrange a pre-op assessment - early the following week. I then received in the post a 27 page booklet describing the steps from the assesment through to surgery and afterwards. Also eyedrops to use before the assessment. At the assessment, without exception the staff were totally professional, but also friendly and would describe exactly what was happening along with the results. They were very happy to answer any of my questions. They confirmed I was suitable for surgery and would have offered me a date for the operation within 2 weeks if Christmas hadn't intervened. At the operation, again staff explained everything in detail. After waithing for eyedrops to dilate my pupil, I was shown into the theatre, where again the staff put you at you ease. The actual operation only seemed to take about 10 minutes, totally painless. I was thinking the surgeon was about to start when he said "all done". Another assesment afterwards with guidance as to what to do, and I was free to go - with eyedrops and yet another comprehensive booklet. I can not think of a beeter approach to having a cataract operation!

    Visited January 2025

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  3. Review titled They were lovely

    Rated 4 stars out of 5

    by Renee - Posted on 18 January 2025

    The nurses were really nice can't fault them, the man on the door is so lovely and helpful, nothing was to much trouble for them.

    Visited January 2025

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  4. Review titled Fab practice

    Rated 5 stars out of 5

    by C A M GANNON - Posted on 28 January 2025

    My mum has had her 2nd op today and it brilliant again from start to finish. Lovely and very helpful staff , nice atmosphere. Felt very comfortable with the op. Thanks

    Visited January 2025

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  5. Review titled Fantastic practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 29 January 2025

    I had my eye surgery done yesterday and the staff were brilliant from start to finish looked after me explained everything to me what they was going to do nothing was to much trouble I can’t praise them enough for the service I got from them only wish I had my first eye done there thank you all to the staff and doctors for the best treatment you gave 👍

    Visited January 2025

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  6. Review titled Great practice

    Rated 5 stars out of 5

    by Tina Mahoney - Posted on 08 January 2025

    I had a good experience in my recent cataract op at Spa Medica. The staff were very attentive and explained the procedure during my op very clearly, they are very organised and I found the post op aftercare information booklet they gave very helpful. The surgery itself was excellent and I had a great result, 1 day post op and my vision is already far clearer than it was. I would highly recommend this pactuce,

    Visited January 2025

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  7. Review titled Great treatment

    Rated 3 stars out of 5

    by William Waterworth - Posted on 04 December 2024

    Had the second Caateract operation and found it a great experiance. Every thing wenr quickly and smoothly, very satisfied with the result.

    Visited December 2024

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  8. Review titled fantastic practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 21 December 2024

    I can not fault this practice this was my second eye the first one was in November the second one in December first class from start to finish all the staff were very friendly a really good experience

    Visited December 2024

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  9. Review titled Great Practice

    Rated 5 stars out of 5

    by Susan Farnworth - Posted on 17 December 2024

    I was very apprehensive when I went for my first cataract operation , but I needn't have worried the staff were very friendly and professional .The whole experience was very straightforward and I was put at ease. I have since been to have my other eye done and I was treated with respect on both occasions, would definitely recommend

    Visited December 2024

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  10. Review titled Follow up review

    Rated 5 stars out of 5

    by Mrs Lynn Houghton - Posted on 12 December 2024

    We arrived and was met by the reception staff and escorted by lift to the waiting area. We were immediately asked did we want a tea Coffee etc. Excellent service

    Visited December 2024

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