SpaMedica Newark
Loxley House, Balderton Gate, Newark, Nottinghamshire, NG24 1UNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing treatment in every respect.
Rated 5 stars out of 5
by Mrs Bernadette Harris - Posted on 23 October 2024
I had cataract surgery on both my eyes, necessitating 2 separate visits to Spa Medica, Newark. From an administrative perspective, the Patient Liaison Manager was outstanding; she explained everything in detail, answered all my concerns and ensured that the initial consultation with the surgeon, the first and subsequent appointments ran smoothly and that every conceivable angle was covered. The lady concerned was incredibly efficient but more importantly, dealt with an apprehensive and somewhat nervous patient with care, consideration and sensitivity. Her management of my procedures set the tone for a very positive experience from start to finish. As for the clinical care I received, I have nothing but admiration for the skill and professionalism of the surgeon who happened to carry out the procedure on both my eyes. During an online consultation, he described all my options, together with a detailed explanation of the pros and cons of the various choices before me. From our first encounter over the 'ether', I had complete confidence in the surgeon and I was so happy that he was available for both my procedures. It is still early days after my second operation but, if the results from my latest procedure replicate those from the first, then I shall be a very happy and satisfied patient. My optician, who examined me after my first operation, was extremely complementary about the results which, in his own words, were 'absolutely the best outcome possible'. Obviously, like most patients undergoing cataract surgery, this experience was all new to me but if this is an example of a private medical provider in partnership with the National Health Service, I can only say that this model should be extended to other services delivered by the National Health Service. I have nothing but praise for the treatment I received from Spa Medica and I would have absolutely no hesitation in recommending Spa Medica Ltd and in particular, their team in Newark together with their outstanding visiting surgeon. Thank you to all concerned!
Visited October 2024
SpaMedica Newark has not yet replied.
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Review titled Great Experience
Rated 5 stars out of 5
by Liz - Posted on 17 October 2024
Great experience with staff and surgery. Cannot fault them on anything. Everyone was very friendly, extremely professional and very informative.
Visited October 2024
SpaMedica Newark has not yet replied.
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Review titled Caring and helpful
Rated 5 stars out of 5
by Audrey May - Posted on 12 September 2024
Arrived for the operation, quickly sorted of paperwork, staff very nice, explained everything to me. Operation done and back home again within 3 hours of arriving. Newark to Lincoln.
Visited September 2024
Review titled SpaMedica Newark
Replied on 19 September 2024
Hello Audrey, we’re delighted to hear that you had such a positive experience at SpaMedica. We really appreciate your kind comments about our staff. Wishing you all the best for the future, The SpaMedica Team.
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Review titled Excellent Treatment
Rated 5 stars out of 5
by Philip - Posted on 03 October 2024
I had both my cateracts removed at Newark. The treatment and care by all the staff was excellent. I would highly recommend SpaMedica Newark
Visited September 2024
SpaMedica Newark has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2024
I had both my eyes operated on for cataracts at the Newark Spamedica. The procedure went smoothly, it was a positive experience and a professional service was given. Everyone was helpful, friendly and efficient. I would recommend the hospital for the excellent care provided.
Visited September 2024
SpaMedica Newark has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Bernard Padgett - Posted on 17 September 2024
Cannot praise this practice enough. All the staff were both friendly and efficient, explaining every step before and following my cataract operation. Only 4 days between pre-op and surgery, amazing !!
Visited September 2024
Review titled SpaMedica Newark
Replied on 19 September 2024
Hello Bernard, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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Review titled Great Experience
Rated 5 stars out of 5
by Liz - Posted on 05 September 2024
Beyond expectation for my eye surgery. Very impressed with it all. Very nice, friendly staff. Very professional. A very efficient and timely experience.
Visited September 2024
Review titled SpaMedica Newark
Replied on 19 September 2024
Hello Liz, we’re delighted to hear that you had such a positive experience at SpaMedica. We really appreciate your kind comments about our staff. Wishing you all the best for the future, The SpaMedica Team.
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Review titled Great Practice
Rated 5 stars out of 5
by Mrs Pam Rice - Posted on 07 October 2024
All went very smoothly with pleasant and attentive staff. Nice touch providing drinks and biscuits. Parking was very easy and convenient. Can't think of a lot more to say!
Visited September 2024
SpaMedica Newark has not yet replied.
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Review titled My Eyesight has improved
Rated 5 stars out of 5
by Mr Godfrey Higley - Posted on 04 October 2024
I was worried that my eyesight could be damaged and therefore apprehensive on the surgery. However it was swift with no pain and able to go home in comfort. Since then (5 days) I am able to drive with no difficulty. My sight now shows that my other eye is considerable poorer than I had imagined and will need attention in the not too distant future
Visited September 2024
SpaMedica Newark has not yet replied.
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Review titled My Cararact Experience
Rated 5 stars out of 5
by Keith - Posted on 17 August 2024
Such Outstanding staff for the whole process And the treatment so far has been 1st class with exceptional care from the team in an Outstanding facility. Cannot fault SpaMedica enough said
Visited August 2024
Review titled SpaMedica Newark
Replied on 19 September 2024
Hello Keith, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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