SpaMedica Newcastle-Under-Lyme
Osprey House, Ore Close, Lymedale Business Park, Newcastle, ST5 9QDContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Newcastle-Under-Lyme.
Reviews
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Review titled Most proffesional practice
Rated 5 stars out of 5
by Peter Keller - Posted on 13 December 2023
I have had 2 cataract operations in the space of 4 weeks .From the moment I arrived at the practice ,on both occasions I was made completely at ease .All the staff were friendly and most proffesional.
Visited December 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 17 June 2024
Hello Peter, thank you very much for your review of SpaMedica. It is excellent that our staff were able to put you at ease. We are so pleased that you found our staff so friendly and professional. Best wishes SpaMedica.
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Review titled Great optitions
Rated 5 stars out of 5
by Anonymous - Posted on 27 December 2023
Excellent service throughout. The doctors were absolutely fantastic looked after me properly and the staff supported me throughout in a caring excellent manner.
Visited December 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 17 June 2024
Dear patient, thank you so much for your review of SpaMedica. We are delighted to hear that you found our staff so caring and that you have had such a positive experience with our service. Best wishes SpaMedica.
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Review titled Superb service
Rated 5 stars out of 5
by Nora Hunt - Posted on 09 December 2023
A fantastic place everyone kind and considerate and the operation was very quick and professional. Tea or coffee was freely offered parking free and near to the entrance.
Visited December 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 17 June 2024
Hello Nora, thank you very much for your review of SpaMedica. It is excellent that you've had such a brilliant experience with us. Best wishes SpaMedica.
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Review titled Good place
Rated 5 stars out of 5
by Alan Platts - Posted on 18 December 2023
Friendly and efficient staff.Seems well run and I was well looked after. Quick turn round from pre op to actual operation.
Visited December 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 17 June 2024
Hello Alan, thank you very much for your review of SpaMedica. We are delighted that you found our staff so friendly and efficient. Best wishes SpaMedica.
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Review titled Efficient, professional and courteous practice
Rated 5 stars out of 5
by Barbara Cope - Posted on 28 December 2023
I had my second eye operated on the 20th December, 23. As before, the whole procedure was extremely well managed with friendly, efficient staff. There was no waiting from optician contacting Spa Medica to cataract operation. The whole building is modern and clean. The patient is well informed throughout. Extremely pleased from start to finish, with bright, clear vision again. Well done, SpaMedica!
Visited December 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 17 June 2024
Hello Barbara, thank you very much for your review of SpaMedica. It is brilliant to hear that you found our staff so friendly and efficient. Thank you very much for your feedback. Best wishes SpaMedica.
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Review titled Efficient and caring
Rated 5 stars out of 5
by Jacki - Posted on 13 February 2024
I have had two cataract removal procedures: eye 1 in December 2023 and eye 2 in February 2024. Throughout, from the initial booking phone contact, to the reception staff, to the nursing and specialist team, I was cared for, kept informed and reassured. The facilities within the building for accompanying relatives or friends are also excellent.
Visited December 2023
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Cataract surgery Brilliant
Rated 5 stars out of 5
by Anonymous - Posted on 05 December 2023
Fantastic and amazing treatment for surgery on both eyes one month apart. Lovely staff in a comfortable and caring environment. Could they have done any better definitely not . If you have any fears, forget them .
Visited December 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 17 June 2024
Dear patient, thank you very much for your review of SpaMedica. It is wonderful to hear that you have found our service so comfortable and caring. Best wishes SpaMedica.
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Review titled Great care
Rated 5 stars out of 5
by Neil Smith - Posted on 02 November 2023
From the person who welcomes you to the building to the Surgeon preforming the procedure and everyone in between is helpful, kind and welcoming.
Visited November 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 17 June 2024
Hello Neil, thank you very much for your review of SpaMedica. It is nice to hear that you felt welcomed into our clinic, we're delighted that you found our staff so helpful and kind. Best wishes SpaMedica.
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Review titled Fantastic service from beginning to end
Rated 5 stars out of 5
by Susan Myers - Posted on 04 November 2023
Absolutely brilliant!!! Staff very professional and caring. Was everything I thought a cataract op was going to be. Actual op was actually only 30 mins.
Visited November 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 17 June 2024
Thank you so much for your review of SpaMedica Susan. It is great that you found our service so professional and caring. Best wishes SpaMedica.
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Review titled 5 Star Plus Service
Rated 5 stars out of 5
by JOHN CHADDOCK - Posted on 07 December 2023
From start to finish the whole experience was made Very calming and professional, from the guys on the door checking you in, reception staff, nurses/ surgeons/ cleaners/ have i missed any? thank you so much
Visited November 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 14 May 2024
Hello John, thank you very much for your review of SpaMedica. It's brilliant to hear that our team were able to put you at ease. Thank you very much for your feedback. Warm regards, SpaMedica.
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