SpaMedica Newcastle-Under-Lyme
Osprey House, Ore Close, Lymedale Business Park, Newcastle, ST5 9QDContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Newcastle-Under-Lyme.
Reviews
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Review titled Fantastic service from beginning to end
Rated 5 stars out of 5
by Susan Myers - Posted on 04 November 2023
Absolutely brilliant!!! Staff very professional and caring. Was everything I thought a cataract op was going to be. Actual op was actually only 30 mins.
Visited November 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 17 June 2024
Thank you so much for your review of SpaMedica Susan. It is great that you found our service so professional and caring. Best wishes SpaMedica.
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Review titled 5 Star Plus Service
Rated 5 stars out of 5
by JOHN CHADDOCK - Posted on 07 December 2023
From start to finish the whole experience was made Very calming and professional, from the guys on the door checking you in, reception staff, nurses/ surgeons/ cleaners/ have i missed any? thank you so much
Visited November 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 14 May 2024
Hello John, thank you very much for your review of SpaMedica. It's brilliant to hear that our team were able to put you at ease. Thank you very much for your feedback. Warm regards, SpaMedica.
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Review titled Like a production line
Rated 5 stars out of 5
by Nick Carter - Posted on 07 November 2023
Fantastic experience everyone was very friendly and professional. It was like a production line but in a good way with a great result. I can see so much better and the world is a much brighter place
Visited November 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 14 June 2024
Hello Nick, thank you for your review of SpaMedica. It's great to hear you have found our staff so friendly and professional. Wishing you all the best, SpaMedica.
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Review titled Excellent, very professional clinic.
Rated 5 stars out of 5
by Margaret Wright - Posted on 14 December 2023
Only 9 days between referral by my optician and my surgery. The staff were all very friendly and professional and made me feel at ease .
Visited November 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 14 June 2024
Dear Margaret, thank you for your review of SpaMedica. It's great to hear you have found our staff so friendly and professional and that our team were able to put you at ease. Best wishes, SpaMedica.
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Review titled I would recommend this clinic
Rated 5 stars out of 5
by Winston Cree - Posted on 16 December 2023
I was treated recently at SpaMedica Newcastle under Lyme for cataracts in both eyes. I can recommend this clinic and staff for their caring and helpful way with patients. Their professional and technical abilities are excellent and a credit to the NHS. Many thanks, Winston Cree.
Visited November 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 14 June 2024
Hello Winston, thank you for your review of SpaMedica. We are so pleased to hear you would recommend our service to others and that you have found our staff so caring and helpful. Best wishes, SpaMedica.
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Review titled Great practice lovely people
Rated 5 stars out of 5
by Kath - Posted on 23 November 2023
I had 2 visits in 6 weeks each time was a great experience, lovely welcome coffee and biscuits, really friendly receptionists and lovely nurses, and doctors made to feel very much at ease thank you
Visited November 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 14 June 2024
Hello Kath, thank you for your review of SpaMedica. We are delighted to hear you have had such a positive experience with our staff and that you found everyone so friendly. Best wishes, SpaMedica.
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Review titled Good experience
Rated 5 stars out of 5
by Brian Greenhalgh - Posted on 05 January 2024
Procedure was carried out on both occasions very professionally and well I’d like to thank everybody concerned for way I was delt with I would be happy to recommend SpaMedica - thank you all
Visited November 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 17 June 2024
Hello Brian, thank you very much for your review of SpaMedica. It is brilliant to hear that you found our service so professional and that you would recommend our service to others. Best wishes SpaMedica.
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Review titled A First Class Offering
Rated 5 stars out of 5
by Clive Baddeley - Posted on 19 January 2024
A friendly Greeter at the door offering high quality biscuits and a drink before proceeding to a smiley receptionist set the tone for their total offering. A classic example of well honed and tightly controlled best professional practice delivered in a particularly friendly manner. Having had cataract surgery to both eyes as I near my 80th, I now have sight last experienced in my teens. For the first time ever I can now perfectly read the bottom line of an eye chart and my optician comments that I am nearing 20/20 vision.
Visited November 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 17 June 2024
Hello Clive, thank you very much for your review of SpaMedica. It is excellent that you found our service so professional and friendly. We are delighted that you are pleased with the results of your surgery and are enjoying your improved vison. Best wishes SpaMedica.
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Review titled Excellent
Rated 5 stars out of 5
by Peter R T - Posted on 05 November 2023
From the time you enter you welcomed and offered a drink and biscuits. Very nice. The receptionists are friendly and helpful. From then on you are in the care of the medical staff. Who are very nice, professional and efficient. The treatment (Cataract) was painless and quick. Well done. Twelve days on and things are great. Thanks.
Visited October 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 14 May 2024
Hi Peter, thank you very much for your review of SpaMedica. It's excellent to hear that you found our staff so friendly and helpful. Warm regards, SpaMedica.
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Review titled Great experience
Rated 5 stars out of 5
by Lesley Price - Posted on 13 October 2023
Have now had both eyes done. The staff are all welcoming and cheerful. The procedure was carried out efficiently and everyone was reassuring and informative. I wouldn't hesitate to recommend anyone to go there.
Visited October 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 14 May 2024
Hello Lesley, thank you so much for your review of SpaMedica. It is great that you felt welcomed into our Clinic. We are happy that you would recommend us to others. Kind regards, SpaMedica.
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