SpaMedica Newcastle-Under-Lyme
Osprey House, Ore Close, Lymedale Business Park, Newcastle, ST5 9QDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Really Friendly Staff
Rated 5 stars out of 5
by Anonymous - Posted on 12 November 2024
Had a cataract operation here in August. At my pre-op assessment all the staff were very friendly and welcoming, my only slight niggle was that I though the optometrist was a bit rushed. Quite surprised at how soon I was able to arrange the operation date. On my operation day the staff were again friendly and reassuring, the whole process was painless and much quicker than I expected, and my recovery was good and uncomplicated. I had never liked the thought of eye operations but so glad I had it done here.
Visited August 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Great treatment
Rated 5 stars out of 5
by Marion charles - Posted on 24 August 2024
I was reassured by the specialist and staff involved in my procedure, a team well done and prepared to go above and beyond for the patient
Visited August 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Excellent Customer Service
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2024
I was booked for my left eye surgery at SpaMedica Newcastle Under Lyme on 30/8/24. We were quite a number of patients but the service was so personal. Greetings from the entrance, and offered to choose from a variety of beverages, made me feel relaxed and looking forward to a good end. Reception staff never showed pressure. I felt that my visit was valued and I was not an intruder. Staff working with the surgeon were pleasant and sincere in their execution of duty as well as the surgeon himself. It really was a pleasant experience which is memorable.
Visited August 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled First Class Treatment
Rated 5 stars out of 5
by Roy W Dutton - Posted on 05 July 2024
Thank you SpaMedica. Procedures of this kind are a step outside of our comfort zone. From being greeted at the door, and then through the various stages before the actual procedure, you kept me informed throughout. Brilliant.
Visited July 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled The Rolls Royce for eye treatment!
Rated 5 stars out of 5
by Ian Jones - Posted on 06 July 2024
If you’re feeling very anxious about eye surgery like I was, then there’s no need to be. From being assessed for cataract removal to having surgery. Spamedica were absolutely wonderful. They look after you from the moment you walk through the door they keep you informed, generally care for you and answer any concerns you have. Very clean and professional business. A really big thank you from the bottom of my heart to all of you! 😊
Visited July 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by lynn.alder@mypostoffice.co.uk - Posted on 14 July 2024
From the moment that I arrived for my appointment I felt at ease and relaxed the nurses and the surgeon explained clearly what they would be doing during the procedure and I felt I was in good hands making my operation more comfortable really lovely staff and an excellent surgeon.
Visited July 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled A refreshing experience
Rated 5 stars out of 5
by Julian Bond - Posted on 11 July 2024
Very slick from start to finish, a great team who had excellent communication skills and very caring! Thank you!
Visited July 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Outstanding
Rated 5 stars out of 5
by Stephen Anderson - Posted on 19 July 2024
Fast, slick operation by all members of the friendly, personable clinical and support team. Seen on time and whole procedure only 1 1/2 hours. Highly recommended.
Visited July 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 July 2024
Our experience was brilliant from the moment we stepped though the door. All the staff were so friendly and very professional.
Visited July 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Safe & Secure
Rated 5 stars out of 5
by Very Satisfied - Posted on 01 August 2024
Had cataract surgery on my left eye which had additional complications from a previous injury. The staff were very informative, professional & friendly. I was very impressed by the level of cleanliness & efficiency of the hospital. The waiting time was non existent. When my other eye requires treatment I would opt to go there again
Visited July 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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