SpaMedica Newcastle-Under-Lyme
Osprey House, Ore Close, Lymedale Business Park, Newcastle, ST5 9QDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Staff
Rated 5 stars out of 5
by John Grogan - Posted on 01 June 2024
I have been twice to this clinic, once for the pre-op and once for the surgery. Throughout all of the staff were extremely professional and very friendly. Also they were very mindful that people were nervous. Couldn’t fault it at any level.
Visited May 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Highly Recommeded
Rated 5 stars out of 5
by Carol Spencer - Posted on 03 June 2024
Everyone was very professional, while at the same time made me feel so relaxed , nothing was too much trouble, I have told everyone that there was nothing to be concerned about and would highly recommend the whole experience .
Visited May 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2024
A bit anxious about the cataract operation, before hand . I was immediately reassured by SpaMedica as soon as I entered. Spotless room , greeted by efficient friendly receptionists. My daughter was allowed to follow me through the various stages, until the op itself. All the staff were so kindand friendly, but very efficient. There were no long waits, a short pause in proceedings was explained immediate by the nurse. The operation itself was amazingly quick and painless, carried out by a very pleasant doctor, who explained the procedure. Afterwards I felt so relieved it was all over. I said ‘I need a coffee’ - the nurse immediate got me one, before handing me over to my daughter again. I was discharged with very careful explanation of necessary self care for the administration of eye drops for next 2 weeks. I I was then handed them in a little bag, containing printed details of the information to read at my leisure when home and sterile swabs to bathe the eye first thing this morning. All in all 5star treatment.
Visited May 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Superb Practice
Rated 5 stars out of 5
by Gillian Doorbar - Posted on 30 May 2024
Excellent on all accounts. Care and courtesy brilliant. Information and care given at every stage of my operation was so comforting and reassuring.
Visited May 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled great practice
Rated 5 stars out of 5
by george eardley - Posted on 25 May 2024
all the staff were brillant and cannot fault the treatment, every one was very helpful, and explained what was happening throughout the treatment.
Visited May 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Congratulations
Rated 5 stars out of 5
by Charles Stuart - Posted on 17 May 2024
In January 2024, Specsavers referred me to SpaMedica for a double cataract procedure. Within seven weeks, the lens of my left eye was successfully replaced. Eleven weeks later, the operation on the right eye was equally successful. I was fortunate to have the same surgeon on both occasions. He was excellent. I was impressed with the free minibus transport between my house and the clinic. The driver was excellent. The receptionists and nurses at the clinic were all friendly and efficient. Hygiene arrangements and patient safety throughout the clinic are impressive. To sum up, I feel that this clinic provides the quality of care that the NHS and SpaMedica can be very proud of. Congratulations!
Visited May 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Janet - Posted on 13 June 2024
Good on site parking facilities. Excellent reception. Helpful understanding staff. Kept fully informed at all times. The procedure was quick and efficient. After treatment was fully explained. Excellent outcome of the treatment for both eyes.
Visited May 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Looking Great
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2024
I recently had my left eye cataract removed at SpaMedica Newcastle under Lyme. From start to finish it was an excellent, and speedy service. The staff I came into contact with were all professional and friendly. Highly recommend them to anyone who might fear having a cataract operation. Can’t wait to get my other eye operation. Many thanks to everyone at SpaMedica
Visited May 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Great friendly & caring practice
Rated 5 stars out of 5
by June Dodd - Posted on 16 May 2024
From the initial pre-assessment to the actual cataract operation the staff were extremely friendly, caring and understanding of my mother’s worries and concerns about the operation. They went out of their way to make her at ease and give assurance throughout the process. Everybody - from the welcomer to the reception to the nurses and the operating people - were exceptional in their consideration and care.
Visited May 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Super service
Rated 5 stars out of 5
by Gerald C Smith - Posted on 18 May 2024
Seen on time; cataract procedure completed and discharged within 2 hours. Friendly and helpful team looked after me.
Visited May 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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