SpaMedica Poole
Forelle House, Marshes End, Upton Road, Poole, Dorset, BH17 7AGContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about SpaMedica Poole.
Reviews
-
Review titled Excellent Practice
Rated 5 stars out of 5
by Doug Couchman - Posted on 19 February 2025
From pre-assessment through to cataract surgery the whole procedure was first class. All of the staff concerned were friendly and helpful and explained thoroughly what they were going to do. The consultant on the day of surgery and the team were excellent and the whole procedure was carried out quickly and efficiently. I would recommend Spa Medica to anyone needing cataract removal. I am now looking forward to having my other eye done!
Visited February 2025
SpaMedica Poole has not yet replied.
-
Review titled Great procedure with care and attention.
Rated 1 star out of 5
by Bob Plowman - Posted on 06 February 2025
What a wonderful place to have had my cataracts replaced. All the team are extremely friendly and do all they can to make you relaxed. My surgeon was very thorough in every task. Got to have the other eye done now and looking forward to be able to see properly again. Thanks to every one involved from the team at reception to all the nurses and surgeon's. Not forgetting the lady that walks around offering you tea and biscuits. Also the building is extremely clean.
Visited February 2025
SpaMedica Poole has not yet replied.
-
Review titled Great Practice. Great Staff. Painless procedure
Rated 5 stars out of 5
by mrs maria lockhart - Posted on 10 February 2025
From walking through the door to leaving I had a great experience. Staff were friendly, kind and informative. My cataract surgery was completely painless and done in 6 minutes!. The consultant was amazing, as were the nurses, receptionist. I couldn't have had such a lovely experience without them all. I can't wait to have my other eye done. I have had no problems since the cataract was removed. Thank you all at SpaMedica Poole
Visited February 2025
SpaMedica Poole has not yet replied.
-
Review titled Amazing practice
Rated 5 stars out of 5
by Chris caunter - Posted on 11 February 2025
Wonderful experience for my cataract operation , could not fault any part of the service , well done Spa Medica will recommend without hesitation.
Visited February 2025
SpaMedica Poole has not yet replied.
-
Review titled Great all round
Rated 5 stars out of 5
by Anonymous - Posted on 09 February 2025
Well done to all at SpaMedica. Clean, efficient, friendly and very effective! Most impressed by this NHS / private sector collaboration. No waiting time at all.
Visited February 2025
SpaMedica Poole has not yet replied.
-
Review titled Swift and Efficient
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2025
A very friendly, efficient and effective service from start to finish. The staff are most helpful and the procedure was quick and succesful. The only feedback I would give concerns the booklet: it would help if more precise information was given about the activities that must be avoided, rather than more general topics like 'exercie' and 'gardening'. Anyway, many thanks for your service and I am now relaxed about having my other eye treated.
Visited February 2025
SpaMedica Poole has not yet replied.
-
Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 02 February 2025
I cannot fault the care and consideration I was given on the day of my op. It's a busy hospital and some waiting has to be expected. The op itself was so quick and I felt comfortable and at ease during the procedure. The staff are very reassuring and confident. I had been a little anxious, but I didn't need to be and will feel a lot more relaxed when I have a second cataract removed.
Visited January 2025
SpaMedica Poole has not yet replied.
-
Review titled Extremely efficient & professional service.
Rated 5 stars out of 5
by Anonymous - Posted on 29 January 2025
Facilities: Clean, comfortable, very well maintained, practical and warm. Has a lift as operating theatres are on first floor. Free hot drinks and biscuits available - a wider choice of drinks available at a nominal charge (50 pence.) Clean and spacious toilet facilities. Process: Very efficient and well planned. Equipment appears to be new and rooms are spacious with appropriate facilities. It did not seem rushed, any concerns or questions were addressed in a competent, comprehensive and understandable way. Staff: Kind and professional. The team appear to be happy and enjoy their work. My impression is that the staff are very competent as well as caring- if required. I was impressed with all staff, administrative, ancillary, nursing and medical. Health & safety procedures re patient care were excellent and strictly adhered to. The surgeon was calm, explained every step of the process which I found both very interesting (as an ex-nurse) and reassuring. Post operatively any further questions were answered, necessary medications and bandages etc were provided and clear follow up guidance was given. In summary, an excellent experience of an efficient, professional and safe service and I would happily return if I required further treatment.
Visited January 2025
SpaMedica Poole has not yet replied.
-
Review titled Poole success
Rated 5 stars out of 5
by Stafford Pulman - Posted on 03 January 2025
I was dreading my eye op. From the moment I was picked up by the SpaMedica transport with a curtious driver and arrived at the Poole Unit I was put at ease. Obviously no op, nomatter how minor, is pleasant, but The staff made me feel at ease and exuded an air of professionalism and homely sympathy. Having been delivered home I feel the day was both medically and emotionally successful. Thank You SpaMedica.
Visited January 2025
SpaMedica Poole has not yet replied.
-
Review titled Slick operation
Rated 5 stars out of 5
by Noel Warner - Posted on 14 January 2025
Very smooth check-in procedure. Slight delay because of unforseen problems with two patients ahead of me, but my surgery completed within the quoted "expected time". Very reassured by the cross checking prior to surgery.
Visited January 2025
SpaMedica Poole has not yet replied.
Information supplied by Spamedica