SpaMedica Preston
Number 3, Albert Edward House, The Pavilions, Preston, Lancashire, PR2 2YBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by Susan Gannon - Posted on 15 April 2023
Had my eyes checked am, in the afternoon Spamedica rang to give me an appointment 2 days after. Pre med then two days after that my operation. Everyone was friendly and welcoming, put me at ease. Operation was quick and I felt fine. Can’t wait to ave my other eye done. Great service.
Visited April 2023
Review titled SpaMedica Preston
Replied on 19 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a great experience with us and that our staff were able to reassure you. Wishing you all the best for the future, from the SpaMedica team.
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Review titled Great practice
Rated 5 stars out of 5
by Judy Perrett - Posted on 08 April 2023
I have just had my second cataract operation, and as my first one, everything went well. My eyesight has improved immensely. I have nothing but praise for all concerned, from receptionists , nurses and the surgeons. I highly recommend SpaMedica.
Visited April 2023
Review titled SpaMedica Preston
Replied on 19 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a great experience with us and that you would recommend us to others. Wishing you all the best for the future, from the SpaMedica team.
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Review titled Great Practice
Rated 5 stars out of 5
by Paul F Hibberd - Posted on 31 March 2023
Went to Spa medica Preston what a great place, medical staff including the surgeon where great, helpful and knowledgeable, and everything was explained in detail regards to the procedure. Just want to get the other eye done now.
Visited March 2023
Review titled SpaMedica Preston
Replied on 19 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a positive experience with us and that our staff were friendly and helpful. Wishing you all the best for the future, from the SpaMedica team.
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Review titled Excellent Throughout
Rated 5 stars out of 5
by Josephine Reeve - Posted on 04 June 2023
I was referred to Spa Medica by my Optician to have Cataract Operations on both eyes. As a result I was contacted by Spa Medica on the same day as the referral was made to attend the next day for an eye examination. The actual operation was carried out within 10 days of initial referral. The whole experience was absolutely excellent with all staff being caring, thorough and professional. Every step was explained very carefully with all aspects being clear and detailed. For example while I was being prepared for the operation I was covered up with just the one eye not covered and a voice asked me if I would like to hold their hand. I immediately said yes and found this very reassuring throughout. (The same thing applied when I subsequently had my second eye operated on, as planned, 5 weeks later). Post-operation discharge, including prescribing and explaining of the eye drops was also very clear. The following morning on removing the eye patch, as instructed, I was immediately thrilled to see the huge improvement in both clarity and colour in what I could see. This is now even better after the second eye operation. I was contacted by my Optician immediately on the 4 week point after the operation, who confirmed that the operation was successful and was referred back to Spa Medica for the second eye. This was equally successful and caringly and professionally carried out as per the first one. Now confirmed by my Optician as fully successful I am now waiting for my new glasses to come. It was explained very clearly by both my Optician and Spa Medica that I would still need glasses for reading. The building and rooms at Spa Medica were tidy and spotless, and parking right outside the building added to how well things went. This is especially as I am registered disabled so adjacent parking and a lift were both great. The whole experience has been wonderful, thank you to all the staff at Spa Medica, and to the NHS Team who commission the work to be done.
Visited March 2023
Review titled SpaMedica Preston
Replied on 22 November 2023
Hello Josephine, thank you very much for your 5-star review of SpaMedica Preston. It is lovely to hear that you had such a brilliant and efficient experience with us, we are very pleased to hear you went into your surgeries well informed and comfortable. We understand that having eye surgery can be an anxious time, so we are delighted to hear that our team were able to put you at ease. Wishing you all the best for the future, the SpaMedica team.
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Review titled Great experience
Rated 5 stars out of 5
by Joe Ormerod - Posted on 10 April 2023
Had a cateract operation on my right eye and was treated with kindness, care and professionalism of the highest standard by everyone at the practice
Visited March 2023
Review titled SpaMedica Preston
Replied on 18 April 2023
Hi Joe, thank you for your 5-star review of SpaMedica. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Operation experience
Rated 1 star out of 5
by Hilda Andrews - Posted on 27 March 2023
Left eye fantastic operation. Surgeon deserved a medal, brilliant . Right eye horrible experience would not recommend this procedure to anyone with this surgeon. Was reduced to tears. Only good thing were nurses in theatre, exceptional. All other staff were caring and fautless. Loved them.
Visited March 2023
Review titled SpaMedica Preston
Replied on 28 March 2023
Hello Hilda, thank you for your review of SpaMedica. We are sorry to hear this, however, your comments are greatly appreciated and will be taken on board by the team. Wishing you all the best for the future, from the SpaMedica team.
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Review titled Absolutely wonderful
Rated 5 stars out of 5
by Ann Lamb - Posted on 29 March 2023
I have nothing but praise for Spamedica Preston, this was my second cataract surgery, first one was 12 months ago. From start to finish the whole team was amazing!!!!!
Visited March 2023
Review titled SpaMedica Preston
Replied on 30 March 2023
Hi Ann, thank you for your 5-star review of SpaMedica. Comments like yours really means so much to our teams. We hope you’re enjoying your improved vision. Kind regards, the SpaMedica Team
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2023
My experience at SpaMedica was very smooth running,all the staff from the surgeon, nurses to receptionist were very helpful,kind and caring and put you at ease.
Visited March 2023
Review titled SpaMedica Preston
Replied on 18 April 2023
Hi there, thank you for your 5-star review of SpaMedica. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Fabulous service
Rated 5 stars out of 5
by Donna Lewis - Posted on 27 February 2023
I was referred to SpaMedica Preston from Specsavers in Clitheroe for my cataract to be done. Every member of staff there from the reception man who saw to the door to the surgeon were very friendly and pleasant to me. It helped keep me calm in a nervous situation Will be having my other eye done in a couple of months and I am confident with the service Thank you
Visited February 2023
Review titled SpaMedica Preston
Replied on 28 February 2023
Hi Donna, thank you for your 5-star review of SpaMedica Preston. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Great practice.
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2023
Excellent experience. Short waite for first appointment and only 7 days to first operation after first appointment. Staff where very friendly and put your at ease. On day of operation everything was well organised and the surgery went smoothly. The surgeon explained everything that was going to happen and the surgery went very well. At this point in time my eye seems 100%improved.
Visited February 2023
Review titled SpaMedica Preston
Replied on 21 February 2023
Hi, thank you very much for your 5-star review of SpaMedica Preston. We’re thrilled to hear that you’re enjoying your improved vision and we wish you all the best for the future. Kind regards, the SpaMedica Team
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