SpaMedica Preston
Number 3, Albert Edward House, The Pavilions, Preston, Lancashire, PR2 2YBContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Preston.
Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 February 2023
I have now had my Right and Left eye surgery done at Preston,the staff and doctors were Brilliant very professional , Thank You All
Visited February 2023
Review titled SpaMedica Preston
Replied on 28 February 2023
Hi there, thank you for your 5-star review of SpaMedica Preston. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Excellent from start to finish
Rated 5 stars out of 5
by mrs C Banks - Posted on 23 February 2023
I was Very impressed from start to finish in having my cataract surgery. All staff were professional throughout & eager to put me at ease. They were available to answer any questions. I cannot thank you enough for giving me back good sight after 75yrs wearing spectacles! I now live in a world of colour!
Visited February 2023
Review titled SpaMedica Preston
Replied on 23 February 2023
Hi Mrs Banks, thank you for your 5-star review of SpaMedica Preston. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Extremely Good
Rated 5 stars out of 5
by Roger Veevers - Posted on 04 March 2023
The staff here are extremely helpful and very professional put you at ease I would recommend this practice to anyone who are having this operation done
Visited February 2023
Review titled SpaMedica Preston
Replied on 06 March 2023
Hi Roger, thank you very much for your 5-star review of SpaMedica Preston. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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Review titled Traumatic
Rated 1 star out of 5
by Carolyn Storey - Posted on 21 March 2023
Great nursing staff, but surgeon was cold and uncaring with absolutely no bedside manner. He did not speak during the procedure or reassure me in any way. He did not fully explain what was happening, but merely shrugged at my questions or answered in a very offhand manner. He more or less began the procedure before I’d even lain down and I felt tugging and a strong aching feeling whilst he was operating which made me realise my eye was not fully numbed. At the end he did not did not ask how I felt or even say ‘goodbye’, but I was simply passed straight to the Discharge Nurse and was back in the car with no time to just sit and ‘come to’. Traumatised does not even come close. I expected reassurance, but felt like a piece of meat who they could not wait to get rid of and onto the next poor soul. Probably the worst medical experience I’ve ever had and I certainly won’t be having my other eye done at SpaMedica!
Visited February 2023
Review titled SpaMedica Preston
Replied on 27 March 2023
Hello Carolyn, thank you for your review of SpaMedica. We are sorry to hear this, if you wish to email SpaMedica on clinic@spamedica.co.uk, we will investigate your experience. Kind regards, the SpaMedica team.
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 13 January 2023
Very efficient service, smoothly run. All staff extremely friendly. Everything I needed to know was explained to me. Speedy and well executed operation. Aftercare available if needed.
Visited January 2023
Review titled SpaMedica Preston
Replied on 13 January 2023
Hi there, thank you for your 5-star review of SpaMedica Preston. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Great practice
Rated 5 stars out of 5
by Sue Armistead - Posted on 05 March 2023
The staff and service was an excellent experience and would definitely recommend. The waiting time was quick and efficient. Tea coffee and biscuits available in the waiting room. It was easy to park with no charges.
Visited January 2023
Review titled SpaMedica Preston
Replied on 06 March 2023
Hi Sue, thank you very much for your 5-star review of SpaMedica Preston. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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Review titled So we'll looked after
Rated 5 stars out of 5
by Ena Jackson - Posted on 11 January 2023
Had my 2nd eye surgery yesterday, was very well looked after, by all the lovely helpful staff. Slight discomfort with the actual operation, but quite bearable. This place is so we'll organized, I would certainly recommend!! Thank you Spa Medica
Visited January 2023
Review titled SpaMedica Preston
Replied on 11 January 2023
Hi Ena, thank you very much for your 5-star review of SpaMedica Preston We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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Review titled Spectacular.
Rated 5 stars out of 5
by Graham Carpenter - Posted on 24 January 2023
Before my first visit in November I was reluctant to have the procedure, but I found the staff professional, understanding and reassuring. The first operation went very well and I had no side effects. The second ran just as smoothly. As a wearer of spectacles for over 50 years I am now able to see stars in the night sky and birds in the tops of trees without glasses. Quite amazing.
Visited January 2023
Review titled SpaMedica Preston
Replied on 25 January 2023
Hi Graham, thank you very much for your 5-star review of SpaMedica Preston. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled Very good experience
Rated 5 stars out of 5
by Luisa Whitaker - Posted on 05 February 2023
From start to finish i was treat with the utmost care, very friendly & professional. Wonderful service from all staff
Visited January 2023
Review titled SpaMedica Preston
Replied on 06 February 2023
Hi Luisa, thank you for your 5-star review of SpaMedica Preston. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Excellent practice
Rated 5 stars out of 5
by Jackie - Posted on 01 February 2023
Really good comfortable experience. From entering the practice to leaving. Every staff member, from reception through to surgeon was very kind and reassuring . I couldn’t have wished for more . Everything was explained fully and clearly. I was repeatedly asked if I had any questions and if I was satisfied with my treatment . Very refreshing .
Visited January 2023
Review titled SpaMedica Preston
Replied on 04 February 2023
Hi Jackie, thank you for your 5-star review of SpaMedica Preston. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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