SpaMedica Southampton
Stoneham Place, Stoneham Lane, Southampton, Hampshire, SO50 9NWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awesome service
Rated 5 stars out of 5
by Lynda - Posted on 11 January 2025
My referral was made 21/12/2024, Spamedica rang me 24/12/2024 and my initial appointment was made for 28/12/2024 Referral to appointment in 1 week, and that was over the Christmas week! Plenty of parking, beautifully clean and every single member of staff was extremely friendly and helpful. Appt time was kept to. Detailed information was given before each test was done and I was made fully at ease. Surgery appointment was made for 10/01/2025 so the waiting time from referral to surgery was 13 days (over Christmas and New Year period too) Exactly same experience at 2nd visit. Surgery took place at 4.30 and was a strange feeling but completely painless. I was worried about seeing hands/instruments coming towards my eyes but saw nothing except the lights. My eye felt gritty, and was a bit watery, as expected, over the early hours but by 8.00 am this was all cleared. Colours so much brighter, no blurriness and I could see small print again (even though my new lens was for long distance!!! Did not like wearing the eye shield as it seemed to collect "condensation" and I had to keep drying my eyelid and the shield. Discarded it at 6am and everything improved rapidly. So today, I am completely pain-free and seeing everything clear and bright!!! Cannot wait to have my other eye done. Many thanks to everyone at SpaMedica Southampton.....it was a complete pleasure from start to finish.
Visited January 2025
SpaMedica Southampton has not yet replied.
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Review titled Friendly Staff
Rated 5 stars out of 5
by Alan - Posted on 20 January 2025
The experience at SpaMedica Southampton was made pleasant by the modern facility and friendly staff. It may be worrying for some people but it really went very well. Much less unpleasant than a trip to the dentist.
Visited January 2025
SpaMedica Southampton has not yet replied.
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Review titled Healthcare made easy
Rated 5 stars out of 5
by Glyn Johnson - Posted on 16 January 2025
After being told I needed cataract surgery at my opticians I was a little shocked to be offered pre op assessment two days later which led to surgery within two weeks. This was amazing considering this was over the Christmas period. Everything went well and the care and attention was extremely good and I was talked through every stage of my treatment. The treatment by SpaMedica was everything I could have wished for.
Visited January 2025
SpaMedica Southampton has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 January 2025
Cataract operation. Very efficient process, equipment seems to be up to date, clean premises, staff trained to the highest standards not only in their area of expertise but also in customer care and relations, which makes what could be a stressful experience very relaxed
Visited January 2025
SpaMedica Southampton has not yet replied.
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Review titled Amazing Team
Rated 5 stars out of 5
by Jean Cole - Posted on 21 January 2025
I can not rate SpaMedica highly enough from the call handlers, drivers to the hospital team they are all excellent. Hopefully when I have my other cataract done the service was be as equally amazing.
Visited January 2025
SpaMedica Southampton has not yet replied.
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Review titled Great Practise
Rated 5 stars out of 5
by Pamela Babington - Posted on 05 January 2025
This is the second eye I have had done and the 4th visit to the clinic. All the staff I have met have been friendly kind and courteous. The operations were very quick and pain free. I would recommend this place to anyone needing their cataracts removed. Thank you
Visited January 2025
SpaMedica Southampton has not yet replied.
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Review titled Very friendly and professional practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 January 2025
Spa medica southampton went one step beyond with my pre cataract assessment and the actual cataract operation.. I didn't want to be referred for surgery as I was very apprehensive and worried about it. All your staff were lovely and re assuring that there was nothing to worry about. They were right. Apart from a little discomfort I was ok. All staff from reception to the theatre staff were kind and supportive. This includes the professor who carried out the surgery. They all talked to me during the process. I was very happy to have had it done and came out smiling. Thank you all. Sorry for giving some of your staff hugs. I did appreciate your care 100 per cent. Best wishes Diana lawson
Visited January 2025
SpaMedica Southampton has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2025
I have now had both eyes done and I am very happy with the service provided and the end result The organisation and procedure for the first eye went very smoothly. My only comment with regards to the second procedure was that I was kept waiting for an hour and three quarters between the initial assessment and surgery due to the team going for lunch Overall, a very positive experience and I would highly recommend this company
Visited January 2025
SpaMedica Southampton has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Jane Clark - Posted on 23 January 2025
Very caring and professional staff. I was very anxious about the cataract op but was reassured at all times. Excellent surgeon who explained everything during the procedure. I will be confident when having the second cataract done. Thanks to all the staff
Visited January 2025
SpaMedica Southampton has not yet replied.
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Review titled Clearly the best!
Rated 5 stars out of 5
by Alan Wootton - Posted on 22 January 2025
I was naturally apprehensive but the staff were amazing and put me at my ease. The whole process was extremely efficient and professional. The improvement in my sight has been astonishing!
Visited January 2025
SpaMedica Southampton has not yet replied.
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