SpaMedica Southampton
Stoneham Place, Stoneham Lane, Southampton, Hampshire, SO50 9NWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor service
Rated 1 star out of 5
by D Freeborough - Posted on 08 November 2024
Always, always delayed. Came to have the operation for cataracts but instead they decided to just do a check up . Last visit the over ran so badly the ended up not seeing me. Extremely disorganised
Visited November 2024
SpaMedica Southampton has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Jane Baker - Posted on 11 November 2024
I have now had my second cataract surgery at the clinic and can’t praise them highly enough. Very efficient, kind and caring staff.
Visited November 2024
SpaMedica Southampton has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Trudi jones - Posted on 30 October 2024
From my assessment to my cataract removal can't praise the place enough. Very clean, nothing to much trouble, very happy efficient staff.
Visited October 2024
SpaMedica Southampton has not yet replied.
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Review titled Professional Service
Rated 5 stars out of 5
by DAVID MASTERS - Posted on 24 October 2024
I had my second cataract operation yesterday, the service was as before very efficient and well organised. I arrived a little early for my 8.00am appointment and was told not to come into their site until my appointment time, just a little disappointed my lift had to hang around with me. The staff and the surgeon have done an excellent job on removing my cataract and the operation took less than twenty minutes. Today I have no pain in my eye and can see very clearly which is so much better than my first operation, I believe this was down to the excellent skills of the surgeon I had this time. My first operation caused my eye to be painful and it took over a week for the cloudily vision to clear. I now have full technicolour vision and my vision is so much brighter, I did not realise how poor my vision had become. At the moment I am using my computer using my old glasses and my distance vision is great. I certainly recommend SpaMedica should you require a cataract operation. On another point, I was booked into a local hospital for a cataract operation who took months to offer an appointment. they even cancelled two appointment for an operation at 4pm the day before the appointment. I am so pleased that my neighbour suggested trying SpaMedica. Well done, you have a professional service I recommend to everyone.
Visited October 2024
SpaMedica Southampton has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Don Hunt - Posted on 13 October 2024
Having now had my second eye treated for my cataracts I would recommend Spa Medica to anyone for cateract treatment. They treated me in a caring and professional manner from start to finish. The only difference with my first and second eye was that on the first occasion I had three static dots of light on which to focus throughout the proceedure where on this occasion the three dots kept moving making it a little more difficult to focus. I would recommend asking if these light dots could be allowed to remain static.
Visited October 2024
SpaMedica Southampton has not yet replied.
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Review titled Superb experience
Rated 5 stars out of 5
by Anonymous - Posted on 22 October 2024
From the communications through the caring and supportive transport experience to the super efficient team at the hospital, their patience, courtesy and good humour, everything was top notch, and although this sort of experience can never be pleasant, everything was done to mitigate the downsides. Top marks to an excellent business.
Visited October 2024
SpaMedica Southampton has not yet replied.
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Review titled Professional eye care clinic.
Rated 5 stars out of 5
by Jack O'Neill - Posted on 11 October 2024
A well organised and caring organisation.I would recommend them to all. You feel that you are in safe competent hands from the moment you arrive to your departure. My surgery for my lens to be replaced because they had developed cataracts was an unexpectedly comfortable experience .
Visited October 2024
SpaMedica Southampton has not yet replied.
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Review titled very good treatment all round
Rated 5 stars out of 5
by Anonymous - Posted on 15 October 2024
from the very first assortment i was very pleased with all my treatment i can know see so much better. all the people i met where so help full
Visited October 2024
SpaMedica Southampton has not yet replied.
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Review titled Eye Care
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2024
A very positive experience. The clinic has pleasant, polite and interested staff, who do their best to ensure a safe patient journey, whilst remaining professional and caring. The clinic is exceptionally clean with great facilities, such as well stocked tea & coffee machines & patient lockers. The housekeeping staff & receptionists are to be commended too. Special mention must be made of the ‘head porter’. He always appears efficient and friendly. On the day of my cataract operation I was sitting in the designated waiting area. The head porter came by with a clipboard, which was clearly a ‘daily check list’. One of the required checks must be the clinic wheelchair, stored in a corner near where I was seated. The porter brought out the wheelchair, checked the brakes, checked the foot rests then cleaned the seat before folding the chair back up, returning it to its space and ticking his list! How reassuring to know that if such care is taken of the basics, then care is obviously taken of everything else too. All too often in my work I’ve seen daily or weekly check lists simply signed off without due care. Well done that man!
Visited October 2024
SpaMedica Southampton has not yet replied.
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Review titled A great service
Rated 5 stars out of 5
by Anonymous - Posted on 11 November 2024
The day didn’t start well with minibus not turning up and no communication regarding this. However once that was sorted the actual experience of surgery and staff at the centre was brilliant. Medication was given and lots of pamphlets regarding post operative care/meds explained it all. Whenever I’ve phoned head office they are always helpful and informative , you are not passed to other departments!!
Visited October 2024
SpaMedica Southampton has not yet replied.
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