SpaMedica Southampton
Stoneham Place, Stoneham Lane, Southampton, Hampshire, SO50 9NWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Eye Care
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2024
A very positive experience. The clinic has pleasant, polite and interested staff, who do their best to ensure a safe patient journey, whilst remaining professional and caring. The clinic is exceptionally clean with great facilities, such as well stocked tea & coffee machines & patient lockers. The housekeeping staff & receptionists are to be commended too. Special mention must be made of the ‘head porter’. He always appears efficient and friendly. On the day of my cataract operation I was sitting in the designated waiting area. The head porter came by with a clipboard, which was clearly a ‘daily check list’. One of the required checks must be the clinic wheelchair, stored in a corner near where I was seated. The porter brought out the wheelchair, checked the brakes, checked the foot rests then cleaned the seat before folding the chair back up, returning it to its space and ticking his list! How reassuring to know that if such care is taken of the basics, then care is obviously taken of everything else too. All too often in my work I’ve seen daily or weekly check lists simply signed off without due care. Well done that man!
Visited October 2024
SpaMedica Southampton has not yet replied.
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Review titled A great service
Rated 5 stars out of 5
by Anonymous - Posted on 11 November 2024
The day didn’t start well with minibus not turning up and no communication regarding this. However once that was sorted the actual experience of surgery and staff at the centre was brilliant. Medication was given and lots of pamphlets regarding post operative care/meds explained it all. Whenever I’ve phoned head office they are always helpful and informative , you are not passed to other departments!!
Visited October 2024
SpaMedica Southampton has not yet replied.
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Review titled Very professional
Rated 5 stars out of 5
by John Bentley - Posted on 10 October 2024
From being greeted at the door to leaving you are told every step and can ask any questions. The staff are knowledgable and charming, obviously trained very well. Being apprehensive of the operation I was nervous and not at all looking forward to the experience at all. I need not have worried at all. Cannot wait for my other eye to be rectified! Well done, keep up the good work.
Visited October 2024
SpaMedica Southampton has not yet replied.
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Review titled Efficient service
Rated 4 stars out of 5
by Jacqueline Marshall - Posted on 19 October 2024
When I had an eye test in July, at which I was told that I would be referred for cataract surgery, I was very pleased to be offered an assessment appointment at SpaMedica Bexhill on 2nd August. I was accepted for surgery but told that, because mine was complex, I would have to go to SpaMedica Southampton. As I live in Eastbourne, Hospital transport was provided for my 11am appointment on 3rd October. The surgery appears to have gone well for which I'm very grateful.
Visited October 2024
SpaMedica Southampton has not yet replied.
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Review titled Wonderful experience
Rated 5 stars out of 5
by Mo mead - Posted on 20 September 2024
I was dreading my cataract removal but I needn’t have worried as the whole experience was professional from start to finish. Very friendly staff and a brilliant surgeon who was patient with my asking questions as to what was going on especially when I felt a weird sensation but no pain. All over in a short while and good results. I’m at ease now and looking forward to my second eye being done as it’s rather weird having only one eye being so clear . I’m hoping to have the same surgeon. I’m not enjoying all the eye drops but getting used to the regime and know it’s for the good and health of my eye. Thank you everyone.
Visited September 2024
SpaMedica Southampton has not yet replied.
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Review titled Good Experience
Rated 5 stars out of 5
by John Gordon - Posted on 01 October 2024
Dururing August and September of 2024 I had the Cataracts removed from both eyes at SpaMedica in Southampton, on both occassions I received outstanding care, both during the assesments and the operations. The staff were friendly and professional and most of all caring. The surgeon who carried out both of my operations was kind and chatty, he kept me calm and informed during both of the operations. I cannot thank the team enough for the treatment I received nor for the vast improvement in my eyesight. Well done team SpaMedica !!.
Visited September 2024
SpaMedica Southampton has not yet replied.
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Review titled Excellent practise
Rated 5 stars out of 5
by Margaret Hayward - Posted on 26 September 2024
I felt very fortunate to have received such good service. Everything was made easy, and my cataracts were done very promptly after the initial consultation. Everyone I came into contact with was friendly, helpful and professional. Thank you so much - the surgery has been transformative for me and life is lighter and brighter all round!
Visited September 2024
SpaMedica Southampton has not yet replied.
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Review titled Caring & Professional Team
Rated 5 stars out of 5
by Anonymous - Posted on 25 September 2024
I had my cataract surgery on Saturday - I was so nervous but everyone at SpaMedica put my mind at rest. The surgeon ‘q’ was so kind, even asking me if I was ok during the procedure. I had my hand held throughout by ‘k’ a very kind nurse, who really helped to calm me. Goodness knows why I was so scared as it was such a quick and painless procedure. Thank you so much SpaMedica, you are all truly amazing.
Visited September 2024
SpaMedica Southampton has not yet replied.
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Review titled Amazing treatment
Rated 5 stars out of 5
by David Jarman - Posted on 23 September 2024
Considered both private and NHS options. I was tested for both and the options were explained without any pressure. I choose NHS because that was the most appropriate option for me. Now have had my first eye done and SpaMedica were brilliant at every step of the way. Now looking forward to having my other eye done.
Visited September 2024
SpaMedica Southampton has not yet replied.
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Review titled Brilliant service with minimum delay
Rated 5 stars out of 5
by Nigel John Griffiths - Posted on 23 September 2024
Process from eye test with optician to first cataract operation took only 3 weeks. Staff at eye hospital were very professional and every step was explained fully. Now 2 days after op and all seems to be going well. Would recommend anyone to use SpaMedical to treat their cataracts. Looking forward to the next op to remove the cataract from my other eye.
Visited September 2024
SpaMedica Southampton has not yet replied.
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