SpaMedica Southampton
Stoneham Place, Stoneham Lane, Southampton, Hampshire, SO50 9NWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled An excellent practice
Rated 5 stars out of 5
by Marienus van Lieburg - Posted on 08 June 2023
I was treated with friendly staff. Everything was explained to me at every step by everyone I saw . The procedure was excellent and after care could not have been better . All staff were very helpful.I was offered tea / coffee. A great experience. Many thanks.
Visited May 2023
Review titled SpaMedica Southampton
Replied on 27 July 2023
Hi John, thank you for your 5-star review. We're very pleased to hear that you had such a positive experience with us and that our staff were friendly and helpful. Wishing you all the best, from the SpaMedica team.
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Review titled First Rate Service
Rated 5 stars out of 5
by Dave K - Posted on 08 June 2023
I have recently under gone Cataract Surgery on both eyes, completed over three visits (pre-assessment, two surgical) at the SpaMedica Southampton facility. I found SpaMedica to be highly organised, patient considerate throughout, from initial referral, appointment arrangement, pre-assessment, treatment and post treatment. Even car parking was at ease.
Visited May 2023
Review titled SpaMedica Southampton
Replied on 22 August 2023
Hello Dave, thank you for your 5-star review of SpaMedica Southampton. We’re very pleased to hear you found our service so professional and organised and it’s great to hear you had a positive experience with us. Warm regards, SpaMedica.
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Review titled Outstanding practice
Rated 5 stars out of 5
by Steph A - Posted on 06 June 2023
I have had both my cataracts done at SpaMedica, and from start to finish, pre assessments, right through to having the ops, absolutely first class treatment all round. They put you at ease from the minute you step through the door, and until you go home. Would highly recommend going there to anyone.
Visited May 2023
Review titled SpaMedica Southampton
Replied on 27 July 2023
Hi John, thank you for your 5-star review. We're very pleased to hear that you had such a positive experience with us and that you would recommend us to others. Wishing you all the best, from the SpaMedica team.
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Review titled Excellent practice
Rated 5 stars out of 5
by Elaine Butler - Posted on 02 June 2023
After seeing my optician, and being referred to Spa Medica at Eastleigh, they contacted me within days for an assessment. Have had both cataracts done, the first was very quick, got there 10 minutes late, after catching the Red Jet from the Isle of Wight, went almost straight in and within 10 minutes was all over. Second one, within 5 weeks was about 2 hour wait, and again 10 minutes for the op. The staff were friendly, happy, and reassuring, as I was very nervous. Can’t fault the whole process, so thank you all! I can see much brighter and clearer now!!
Visited May 2023
Review titled SpaMedica Southampton
Replied on 07 June 2023
Hello, thank you for your 5-star review. We're very pleased to hear that you had such a positive experience with us and that you are enjoying the results of your procedure. Wishing you all the best, from the SpaMedica team.
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Review titled Wonderful team
Rated 5 stars out of 5
by Margaret Bunyard - Posted on 12 June 2023
Not only is my eyesight transformed but every stage of the procedure was carried out by friendly, reassuring and expert personnel. I have now had both eyes treated and am still marvelling at the clarity with which I can now see!
Visited May 2023
Review titled SpaMedica Southampton
Replied on 27 July 2023
Hello Margaret, thank you for your 5-star review. We're very pleased to hear that you had such a positive experience with us and that you are enjoying the results of your procedure. Wishing you all the best, from the SpaMedica team.
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Review titled Absolutely delighted
Rated 5 stars out of 5
by Michael - Posted on 04 June 2023
I am absolutely delighted with the service and results following my treatment at SpaMedica, Southampton. My first assessment was on Saturday 13th May 2023 and the surgery was carried out on Monday 22nd May. Within two days my sight was both bright and sharp. The facilities were first class and the staff were most helpful and professional at all times. I can’t wait for my second eye to be done!
Visited May 2023
Review titled SpaMedica Southampton
Replied on 07 June 2023
Hello, thank you for your 5-star review. We're very pleased to hear that you had such a positive experience with us and that you are enjoying your improved vision. Wishing you all the best, from the SpaMedica team.
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Review titled Great experience
Rated 5 stars out of 5
by Beryl Attwood - Posted on 09 June 2023
I attended for cataract surgery on my right eye. The whole clinic was so clean and bright and this was matched by the staff who seemed to always have a smile. All the staff seemed to work as a team. The care I received was excellent and it's great to be able to see clearly again. The clinic is in a superb spot with an enormous lake almost on the doorstep which is great for accompanying relatives to enjoy time whilst waiting for you. Or benches are in the clinic grounds. If the weather is not suitable relatives can come in and are welcome. There are staff who frequently ask if they can get anything for you and drinks and biscuits are available whenever you want. This all helps to make the experience pleasant. The only slightly negative part of my surgery journey was that after the first consultation with a nurse I was moved into a room with other patients. We had to wait about an hour there until called in to see another nurse and then the surgeon before the actual operation took place. I was 2nd to be called in so others would have had a longer wait than me. It was a great experience where it was refreshing being treated as a person rather than a number on the list.
Visited May 2023
Review titled SpaMedica Southampton
Replied on 22 August 2023
Hello Beryl, thank you for your 5-star review of SpaMedica Southampton. We’re very happy to hear you had such a good experience with us and it's lovely to hear that our team took such great care of you. Your kind words have been passed on to them. Warm regards, SpaMedica.
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Review titled Excellent practice
Rated 5 stars out of 5
by Janice Thorn - Posted on 26 June 2023
Very impressed with the service, all the staff were professional, friendly and gave very clear explanations at all stages of the process.
Visited May 2023
Review titled SpaMedica Southampton
Replied on 27 July 2023
Hi John, thank you for your 5-star review. We're very pleased to hear that you had such a positive experience with us! Wishing you all the best, from the SpaMedica team.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 25 May 2023
I was wary of having the surgery done as I am really squeamish when it comes to eyes but the nurse put me at ease on my pre appointment and I was still anxious but ready to go. On the day everything moved smoothly and quickly so I didn't have time to worry. From the moment I set foot inside everybody was kind, caring and put me at ease. Every step of the way they introduced themselves and were in good spirits keeping myself calmer also and before I knew it, it was over and I was left wondering what all the fuss was about that was inside my head ! I was treated well and was often asked if I required a drink. All in all I would highly recommend spamedica and will definitely use them again should the need arise. Thank you all at stoneham lane
Visited May 2023
Review titled SpaMedica Southampton
Replied on 30 May 2023
Hello, thank you for your 5-star review. We're so pleased to hear that you had a brilliant experience with us and that our staff were able to reassure you and put you at ease. It's also great to hear that you would recommend us to others. Wishing you all the best, from the SpaMedica team.
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Review titled Good and not so good
Rated 3 stars out of 5
by Anonymous - Posted on 24 May 2023
My first op was on 28th March and was fast and relatively free of discomfort. The second was on 9th May ( with a different surgeon) took twice the time and was quite an unpleasant experience. The eye was painful for several days.
Visited May 2023
Review titled SpaMedica Southampton
Replied on 24 May 2023
Hello, thank you for your review of SpaMedica. We're very sorry to hear this - all of your feedback is greatly appreciated and will be taken on board by our teams. Could you please share this with us via email: Feedback@spamedica.co.uk, including your full name, date of birth and contact number, so that a member of our team can look into this. If you have any queries for us, please do not hesitate to get in touch. Warm regards, the SpaMedica team.
Information supplied by Spamedica