SpaMedica Stockton-On-Tees
Birch House, 1st Floor, 2 Three Acres, Thornaby, Stockton-On-Tees, TS17 6AJContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about SpaMedica Stockton-On-Tees.
Reviews
-
Review titled Extremely well looked after
Rated 5 stars out of 5
by Anonymous - Posted on 21 November 2024
From the moment you walk through the door and are greeted by a very friendly concierge who takes you up to the reception and eases your nervousness of first time visit to an eye clinic, you feel extremely well looked after. Every single person is very friendly , introducing themselves and taking all the time and patience to explain step by step what is going to happen. The day of surgery went very well too, even the surgeon takes time to say hello and I felt in very safe hands throughout. Post surgery which amazingly only lasted about 15mins everything is once again explained to you and I felt confident with the aftercare too. 2 1/2 days later my eye is healing nicely, no pain and strange as it may sound I am looking forward to getting my second eye done at Spa Medica and for the first time in my life probably being glasses free. Thank you soooo much !!
Visited November 2024
SpaMedica Stockton-On-Tees has not yet replied.
-
Review titled fantastic practice
Rated 5 stars out of 5
by Graham Tebbs - Posted on 31 October 2024
From the moment of my 1st visit starting at the entrance desk the whole staff were all so kind caring and professional thank you, nothing was too much trouble, I look forward to my next treatment with you.
Visited October 2024
SpaMedica Stockton-On-Tees has not yet replied.
-
Review titled First class
Rated 5 stars out of 5
by David Bellew - Posted on 18 October 2024
Unbelievably fast and efficient system. Patient care first class and surgery was surprisingly quick and pain free. Highly recommended. Everyone from receptionists to nurses to consultants were careful and caring.
Visited October 2024
SpaMedica Stockton-On-Tees has not yet replied.
-
Review titled Excellence in all areas
Rated 5 stars out of 5
by Mrs Linda M Chawner - Posted on 28 October 2024
What an amazing staff in all grades from cleaner to surgeon. Great care and so efficient Most welcoming and explained everything so clearly Would recommend Thank you for all your care and follow up
Visited October 2024
SpaMedica Stockton-On-Tees has not yet replied.
-
Review titled Excellent care and service
Rated 5 stars out of 5
by Darryl Richardson - Posted on 02 November 2024
From the initial contact to the procedure being carried out was fast and efficient. Could not have asked for better treatment from caring considerate staff all levels along the journey.
Visited October 2024
SpaMedica Stockton-On-Tees has not yet replied.
-
Review titled Superb experience
Rated 5 stars out of 5
by Jan ilsley - Posted on 17 September 2024
my 85yr old mother had a cataract op here. from the pre assessment through to the operation, all staff were outstanding. my mother has some dementia and is profoundly deaf, so hospital appointments and procedures can be overwhelming for her, but everyone, from the chap at the door, helping us in and escorting us to the correct area, reception, nurses and the surgeon, made her experience as relaxed and pleasant as possible. i was able to stay with her until she went in to surgery and she walked back out within 15mins. the surgeon came and updated me personally on how it all went. follow-up instructions on eye drops etc, were given verbally, alongside leaflet information in a goody bag. mum was made to feel special and her whole experience was superb. she wanted to take the chap at the door, home with her. "a lovely doctor, that one
Visited September 2024
SpaMedica Stockton-On-Tees has not yet replied.
-
Review titled A1 - Start to Finish
Rated 5 stars out of 5
by Frank Joughin - Posted on 16 September 2024
Quick appointment for initial consultation with operation only days later. Staff are very professional from reception through to discharge.
Visited September 2024
SpaMedica Stockton-On-Tees has not yet replied.
-
Review titled An absolutely wonderful eye clinic
Rated 5 stars out of 5
by Janice Gray - Posted on 10 September 2024
From entering SpaMedica Stockton On Tees all I can say is that every member of staff were exceptional in every way. I was so looked after through each stage that was needed by every member of staff with such wonderful care and can’t thank them enough for looking after me truly 5***** treatment regards Janice Gray
Visited September 2024
SpaMedica Stockton-On-Tees has not yet replied.
-
Review titled Cataract Operation
Rated 5 stars out of 5
by Anonymous - Posted on 08 September 2024
Excellent service from this practice, seen and dealt with within 2 weeks, on the day of the operation I was checked in and began the process, so although the op only takes around 10 minutes I was on site for under 3 hours because of all the procedures that had to be done. Looked after throughout from all the friendly and polite team.
Visited September 2024
SpaMedica Stockton-On-Tees has not yet replied.
-
Review titled Good care but insufficient disabled parking
Rated 5 stars out of 5
by Stephen Thomas - Posted on 14 September 2024
I took my father to an assessment appointment last week. The care and support we received was very good from the outset. The gentleman at the door was courteous and helpful and the appointment was on time. My father was however disappointed that his surgery would not take place for another 5 weeks and has only one eye. Consequently his vision is very limited at present. Finally, on arrival both disabled parking bays were taken. My father is a wheelchair user and struggles to get in and out of the car. We managed, with a struggle to get him out of the car and I then parked up. More disabled bays are needed, whilst we were at Spamedica most patients present had mobility disabilities. The number of disabled bays could be easily increased by converting the 5 bays next to the 2 disabled bays to 3 additional disabled parking spaces.
Visited September 2024
SpaMedica Stockton-On-Tees has not yet replied.
Information supplied by Spamedica