SpaMedica Stockton-On-Tees
Birch House, 1st Floor, 2 Three Acres, Thornaby, Stockton-On-Tees, TS17 6AJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellence in all areas
Rated 5 stars out of 5
by Mrs Linda M Chawner - Posted on 28 October 2024
What an amazing staff in all grades from cleaner to surgeon. Great care and so efficient Most welcoming and explained everything so clearly Would recommend Thank you for all your care and follow up
Visited October 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Excellent care and service
Rated 5 stars out of 5
by Darryl Richardson - Posted on 02 November 2024
From the initial contact to the procedure being carried out was fast and efficient. Could not have asked for better treatment from caring considerate staff all levels along the journey.
Visited October 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Superb experience
Rated 5 stars out of 5
by Jan ilsley - Posted on 17 September 2024
my 85yr old mother had a cataract op here. from the pre assessment through to the operation, all staff were outstanding. my mother has some dementia and is profoundly deaf, so hospital appointments and procedures can be overwhelming for her, but everyone, from the chap at the door, helping us in and escorting us to the correct area, reception, nurses and the surgeon, made her experience as relaxed and pleasant as possible. i was able to stay with her until she went in to surgery and she walked back out within 15mins. the surgeon came and updated me personally on how it all went. follow-up instructions on eye drops etc, were given verbally, alongside leaflet information in a goody bag. mum was made to feel special and her whole experience was superb. she wanted to take the chap at the door, home with her. "a lovely doctor, that one
Visited September 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled A1 - Start to Finish
Rated 5 stars out of 5
by Frank Joughin - Posted on 16 September 2024
Quick appointment for initial consultation with operation only days later. Staff are very professional from reception through to discharge.
Visited September 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled An absolutely wonderful eye clinic
Rated 5 stars out of 5
by Janice Gray - Posted on 10 September 2024
From entering SpaMedica Stockton On Tees all I can say is that every member of staff were exceptional in every way. I was so looked after through each stage that was needed by every member of staff with such wonderful care and can’t thank them enough for looking after me truly 5***** treatment regards Janice Gray
Visited September 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Cataract Operation
Rated 5 stars out of 5
by Anonymous - Posted on 08 September 2024
Excellent service from this practice, seen and dealt with within 2 weeks, on the day of the operation I was checked in and began the process, so although the op only takes around 10 minutes I was on site for under 3 hours because of all the procedures that had to be done. Looked after throughout from all the friendly and polite team.
Visited September 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Good care but insufficient disabled parking
Rated 5 stars out of 5
by Stephen Thomas - Posted on 14 September 2024
I took my father to an assessment appointment last week. The care and support we received was very good from the outset. The gentleman at the door was courteous and helpful and the appointment was on time. My father was however disappointed that his surgery would not take place for another 5 weeks and has only one eye. Consequently his vision is very limited at present. Finally, on arrival both disabled parking bays were taken. My father is a wheelchair user and struggles to get in and out of the car. We managed, with a struggle to get him out of the car and I then parked up. More disabled bays are needed, whilst we were at Spamedica most patients present had mobility disabilities. The number of disabled bays could be easily increased by converting the 5 bays next to the 2 disabled bays to 3 additional disabled parking spaces.
Visited September 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Elizabeth Hurst - Posted on 13 September 2024
I had a very positive experience at SpaMedica in Stockton from my preop to my second cataract surgery. The staff were friendly, supportive and knowledgeable. I did not have long to wait for appointments. The service is very efficient and the place was extremely clean. I would definitely recommend SpaMedica to anyone who needs cataract removal.
Visited September 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Gold Standard
Rated 5 stars out of 5
by Alan Arkless - Posted on 11 October 2024
This was my second procedure in 2 months. Before the first operation I was extremely worried but by the second I felt confident in their ability, relaxed by their attitude and impressed by their professionalism. I am extremely grateful for everything they did and I will recommend them 100%. After my first operation I put the story on my Facebook page. Then I discovered that friends of mine from Manchester, Farnham and Reading had already visited their regional Spa Medica Clinics and all felt the same as myself. Grateful.
Visited September 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Friendly Efficient Service
Rated 5 stars out of 5
by Anonymous - Posted on 16 September 2024
From friendly greeting at the door and reception to pre-operation nurse, pre theatre checks, nurses in theatre, consultant surgeon and very reassuring and friendly discharge nurse, everything explained and carried out expertly and efficiently. Explanations good and expectations set well. Oh and my cataract is gone.
Visited September 2024
SpaMedica Stockton-On-Tees has not yet replied.
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