Spamedica Telford
First Floor, Titan House, Euston Way, Town Centre, Telford, Shropshire, TF3 4LYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very professional and kind
Rated 5 stars out of 5
by Josephine Taylor - Posted on 03 April 2024
I had a very good experience at spamedica I felt safe and looked after. I was greeted by a kind man that offered me tea and biscuits until I was called for my procedure.
Visited April 2024
Spamedica Telford has not yet replied.
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Review titled Great Practice
by Diane - Posted on 20 April 2024
From visiting the first time for my pre op and having the cataract removed, I found everything to run very smoothly. The staff are so friendly and efficient and put you at ease. And before you know where you are it's all done! I'm now on my 4th day, early days but very happy so far! Many thanks to the lovely staff!
Visited April 2024
Spamedica Telford has not yet replied.
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Review titled A great experience
Rated 5 stars out of 5
by Lyn - Posted on 10 May 2024
I found the clinic to be staffed by friendly and helpful staff who explained every procedure in simple terms. I was in theatre for 15 minutes without pain or discomfort. By the next day, my vision was clear and I have nothing but praise and thanks to all involved.
Visited April 2024
Spamedica Telford has not yet replied.
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Review titled Brilliant service lovely people
Rated 5 stars out of 5
by Jane Laycock - Posted on 24 April 2024
From reception to surgeon everybody is lovely helpful and reassuring. The reception staff put you at ease and the nurses and surgeon were brilly
Visited April 2024
Spamedica Telford has not yet replied.
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Review titled Amazing place
Rated 5 stars out of 5
by Elizabeth poole - Posted on 24 April 2024
Just had my second cataract treatment. All went like clockwork. The staff are all wonderful. They just made me feel at ease. The place is immaculately clean. Cannot find a fault.
Visited April 2024
Spamedica Telford has not yet replied.
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Review titled Where Miracles happen
Rated 5 stars out of 5
by Maureen Smith - Posted on 04 June 2024
I was impressed from the very beginning by the simple comfortable surroundings and the friendly, caring and efficient staff. I had been feeling apprehensive but the nurses alleviated my worries and gave me confidence. The surgery was explained to me on assessment visit and the surgeon spoke to me before the procedure. At every step I was reassured. I can't believe the difference it has made to my sight, it's like a miracle, everything looks so beautiful, and I am grateful to all concerned. I feel very fortunate. I am looking forward to having the surgery on my other eye. Thankyou all so much
Visited April 2024
Spamedica Telford has not yet replied.
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Review titled Very Professional
Rated 5 stars out of 5
by Charles Williams - Posted on 29 April 2024
The whole process from arriving to surgery was very professional but slow on my visit. After sitting for about 2 hours one of the team apologised for the delay. A negative was the lack of WiFi and virtually no phone signal. When asking for the WiFi details I was told their regional manager had said patients could not get it for security reasons- I suggest it should be provided as most patients can’t read the numerous magazine provided due to us attending for eye problems- at least I could zoom in to read whilst waiting if I could connect to the WiFi that all NHS hospitals provide for patients
Visited March 2024
Spamedica Telford has not yet replied.
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Review titled Wonderful experience
Rated 5 stars out of 5
by Elizabeth A Poole - Posted on 06 March 2024
From beginning to end and to all of those involved I have nothing but praise. I was very nervous but they all helped to calm me. I was well informed throughout. I will have no qualms in having my other eye done. Thankyou.
Visited March 2024
Spamedica Telford has not yet replied.
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Review titled Superb Practice
Rated 5 stars out of 5
by Carolyn Mills - Posted on 20 March 2024
From the first the whole set of office and rooms were immaculate and gave you confidence. The staff looked after me signing me in and offering hot and cold drinks. Then taking me through and starting the treatments they explained to me what they were doing as I was a little on edge. They made me feel calm as they talked to me and other people were there who seemed quite content as well as we waited each in turn for our medics to work. I was watching TV and felt more at ease as I was taken through to the next room, again immaculately clean. Then the surgeon a lovely young lady came though and answered some questions for me. The operation came next which was all set up quickly and was amazing! it was so quick and she (the surgeon ) so deft. All that was left then was to see another nurse given good advice and medicine and a small bag of information booklets . Welcome desk staff gave me a hot drink as I rested then called my friend to pick me up . Since coming home, my eye has healed very quickly and to my amazement I can see really far and clear without my specs. I am so happy and grateful. I rang today 2 days after my eye op to book ready for my other eye, I can't wait to have that one done now and definitely at SpaMedica Telford Thank you so much.
Visited March 2024
Spamedica Telford has not yet replied.
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Review titled Excellent Treatment
Rated 5 stars out of 5
by John Doran - Posted on 25 March 2024
From first contact, staff at Euston Way, Telford were very friendly and helpful. It was my first cataract operation, every member of staff with whom I came into contact, did their best to make me feel at ease. At each step of the process , I was given appropriate information. They took care to explain what l had to do post operative.
Visited March 2024
Spamedica Telford has not yet replied.
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