Spamedica Telford
First Floor, Titan House, Euston Way, Town Centre, Telford, Shropshire, TF3 4LYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Maryke Stansfield - Posted on 19 March 2024
The welcome and treatment has all been first class. Thank you Spamedica for the careful, cheerful and friendly care . I can see again after cataract surgery I had yesterday
Visited March 2024
Spamedica Telford has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Jo - Posted on 20 March 2024
Very impressed with the service I recieved when attending for a pre operation appointment. Spotlessly clean premises. Very friendly welcome at reception. Very professional helpful and informative clinical staff. Put me at ease and made me feel confident I was in good hands. Very efficient in the way each department integrated with the others so that you weren't left waiting around for ages in between each test that needed to be done. All staff a credit to the company.
Visited March 2024
Spamedica Telford has not yet replied.
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Review titled Efficient but poor communication
Rated 5 stars out of 5
by Sarah - Posted on 08 March 2024
Very efficient process the assessment was on a Monday and operation then scheduled for the Friday. The op itself seems to have gone ok but time will be the deciding factor. But communications were very poor 1) assessment appointment is circa 2 hours long it would be helpful if the letter told you this so the person driving you knows how long it is going to take. Post op the nurse gave all the post op info to my 82 year old hard of hearing mum before she’d been given her hearing aids back and whilst she still had a hairnet over her ears. When I asked questions to understand what the post operative care and follow up were the nurse was very impatient and quite passive aggressive - totally unnecessary attitude and I would expect more patient awareness from a medical professional. The poor comms and the nurse’s poor attitude made what would have been an efficient experience much less positive.
Visited March 2024
Spamedica Telford has not yet replied.
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Review titled Highly recommend
Rated 5 stars out of 5
by Wm Evans - Posted on 21 February 2024
From pick up to drop off the whole experience was very positive. Everybody was very nice and knowledgable nothing was to much trouble. This is my first cataract op. It was painless and quick I have no hesitation in going for my second. Very nice coffee and biscuits!
Visited February 2024
Spamedica Telford has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Jeanette Poyner - Posted on 11 February 2024
Was very worried, but should not have been, as everyone so nice, an Didn’t feel a thing. Not worried about going for my second one.
Visited February 2024
Spamedica Telford has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Steve Moffat - Posted on 29 February 2024
I have now had both of my cataracts removed and I am very happy with the result. The staff are very friendly and professional. I highly recommend the Telford practice.
Visited February 2024
Spamedica Telford has not yet replied.
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Review titled great practice
Rated 5 stars out of 5
by Anthony Campion - Posted on 11 February 2024
I had my left eye done in October 2023 and my right eye done in January this year and I am very grateful to all the staff there, my vision is great thank you all.
Visited January 2024
Spamedica Telford has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2024
Attended with my elderly mother for assessment, staff were fantastic as mum suffers from Dementia. Had assessment on a Monday and cataract op on the Wednesday. Everyone was kind and caring and the practice was very clean and it ran like clockwork. Can not reccomend this practice highly enough.
Visited January 2024
Spamedica Telford has not yet replied.
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Review titled Excellent professional service, just one small niggle.
Rated 5 stars out of 5
by Anthony - Posted on 24 January 2024
Friendly staff from reception to surgical made me feel at ease. Procedure went well though a lot of irrigation used which soaked my neck and shirt - some protective covering needed. But that is only a minor niggle about an otherwise excellent service.
Visited January 2024
Spamedica Telford has not yet replied.
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Review titled Excellent, professional service
Rated 5 stars out of 5
by Anonymous - Posted on 24 January 2024
Communication, information and patient care exemplary. Staff very friendly, approachable and proficient. A professional, timely service delivered in a clean, welcoming environment.
Visited January 2024
Spamedica Telford has not yet replied.
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