SpaMedica West Lancashire
Whelmar House, Southway, Skelmersdale, WN8 6NNContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica West Lancashire.
Reviews
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Review titled Brilliant clinic
Rated 5 stars out of 5
by Susan Noonan - Posted on 31 August 2023
What a tremendous team at the Skelmersdale Spa Medica clinic. Everything was fantastic the staff and consultants where amazing I felt so relaxed and chilled while having my procedure nothing was to much for them. Even the guys that manned the doors where very polite and easy to talk to. Keep up the good work I will recommend your facility to anyone for having a cataract removed. thank you
Visited August 2023
Review titled SpaMedica West Lancashire
Replied on 22 November 2023
Hello Susan, thank you for your 5-star review of SpaMedica West Lancashire. It’s lovely to hear you had a positive experience with us. It is so lovely to hear you would recommend our service to others. Wishing you all the best, SpaMedica.
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Review titled Great clinic
Rated 5 stars out of 5
by Jane Cowan - Posted on 15 July 2023
Welcomed on arrival and accompanied up to the reception, where coffee/tea is available. You have to wait about an hour in a day ward for eye drops to take effect with only a radio on. It would have been better if there was something else to read as well as the 2 cataract leaflets, or there was a tv. The op itself can't have taken more than 10 minutes so I was out in 2 hours altogether. Lovely clinic and staff and it was very organised. I hope to have my other eye op there too.
Visited July 2023
Review titled SpaMedica West Lancashire
Replied on 22 November 2023
Hello Jane, thank you so much for your 5-star review of SpaMedica West Lancashire. It’s brilliant to hear you have had such a positive experience with us and we really appreciate your feedback, this will be passed on to our teams. Best wishes, SpaMedica.
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Review titled Highly recommend
Rated 5 stars out of 5
by Patricia Tighe - Posted on 27 July 2023
I highly recommend this practice. From start to finish, the staff couldn't have been more helpful and friendly. They all introduced themselves by name and made me feel very comfortable.
Visited July 2023
Review titled SpaMedica West Lancashire
Replied on 21 August 2023
Hi Patricia, thank you very much for your 5-star review of SpaMedica West Lancashire. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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Review titled Welcoming clinic
Rated 5 stars out of 5
by Kathleen Fleming - Posted on 24 July 2023
Very apprehensive before going to SpaMedica but need not have worried. Right from the start I was made to feel welcome and at ease. The whole experience was very professional and everything was explained to me. Would certainly recommend.
Visited July 2023
Review titled SpaMedica West Lancashire
Replied on 11 October 2023
Hello Kathleen, thank you very much for your 5-star review of SpaMedica West Lancashire. We are very happy you felt welcomed into SpaMedica and we’re delighted to hear that you would recommend us to others. Warm regards, SpaMedica.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Phil Williams - Posted on 05 October 2023
I received Cataract surgery on my right eye in July 2023 followed by by Cataract surgery on my left eye in October 2023. Both procedures were performed by SpaMedica in Skelmersdale following an initial assessment in June. I am very impressed and incredibly grateful to SpaMedica for what have done for me. Being able to see clearly now is totally life changing. I cant praise the professionalism of the staff and gifted surgeon enough. A very big thank you from me. Phil Williams.
Visited July 2023
Review titled SpaMedica West Lancashire
Replied on 17 October 2023
Hello Paul, thank you very much for your 5-star review of SpaMedica West Lancashire. It’s brilliant to hear you have had such a fantastic experience with us and we really appreciate your kind feedback. Best wishes, SpaMedica.
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Review titled Very professional
Rated 5 stars out of 5
by Christine - Posted on 26 June 2023
Excellent service. Good interaction with staff. Caring and friendly. Very good NHS experience. Would definitely recommend this clinic.
Visited June 2023
Review titled SpaMedica West Lancashire
Replied on 22 September 2023
Hello Christine, thank you very much for your 5-star review of SpaMedica. We’re so happy you found our staff so friendly and caring and it's so lovely to hear you would recommend our service to others. Kind regards, SpaMedica.
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Review titled A Great experience
Rated 5 stars out of 5
by Tony Morris - Posted on 14 June 2023
The improvement in the 1st cataract op was almost immediate, giving back such colour again. Can`t wait to have the other eye cataract removed.
Visited June 2023
Review titled SpaMedica West Lancashire
Replied on 21 August 2023
Hi Tony, thank you so much for your 5-star review of SpaMedica West Lancashire. We’re delighted to hear you’re so happy with the results of your surgery and enjoying your improved vision. We look forward to welcoming you back for your next procedure Kind regards, the SpaMedica Team
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Review titled Mixed experience
Rated 3 stars out of 5
by LINDA EVANS - Posted on 09 July 2023
I had cataract surgery. Appointments were offered quickly pre op and my experience of the surgery itself was positive. Staff are knowledgeable, reassuring and helpful. My experience post surgery was less positive, after surgery you are taken to a waiting room with others who are waiting to have surgery. I was discharged within 15 mins of getting off theatre table - I saw the nurse and left with my eye streaming and I felt a bit wobbly. I think you should be able to have half an hour to recover, to let things settle. A follow up appointment was made for me, but cancelled twice and then i turned up for the appointment made and there was no doctor so was rearranged again. I was given an appointment on a Saturday am but out of area. The staff are always helpful so no criticism of them but the central booking system seems a weaker part of the service.
Visited June 2023
Review titled SpaMedica West Lancashire
Replied on 15 August 2023
Hello Linda, Thank-you for your feedback, all of your comments are appreciated and will be taken on board by our teams. Kind regards, the SpaMedica Team
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Review titled Great practice
Rated 1 star out of 5
by Mr James fairclough - Posted on 08 June 2023
From start to finish I was looked after will. Wonderful staff, wonderful people, the porters are kind and helpful, walking you to your car after discharge. I wouldn't hesitate to recommend spa medica to anyone needing cataract surgery
Visited June 2023
Review titled SpaMedica West Lancashire
Replied on 15 August 2023
Hi James, thank you for your review of SpaMedica. It’s great to hear that you would recommend us – this is indeed one of our biggest compliments. We wish you all the best for the future. Kind regards, the SpaMedica Team
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Review titled Outstanding
Rated 5 stars out of 5
by Norman Ince - Posted on 29 June 2023
The staff were outstanding, everybody was very helpful and made it so I was comfortable and felt safe. Because of this, I have no worries about my second operation as I know I am in extremely good hands.
Visited June 2023
Review titled SpaMedica West Lancashire
Replied on 21 August 2023
Hi Norman, thank you for your 5-star review of SpaMedica West Lancashire. We’re very happy you found our staff so kind and helpful and that they were able to put you at ease.. Kind regards, the SpaMedica Team
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