SpaMedica West Lancashire
Whelmar House, Southway, Skelmersdale, WN8 6NNContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica West Lancashire.
Reviews
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Review titled Very nervous patient
Rated 5 stars out of 5
by Joan Anderson - Posted on 22 June 2023
I was extremely nervous on going to have my first cataract surgery at Spa Medica. Skelmersdale., but from meeting the porters . the nurses and surgeon I found the whole experience excellent. When being called for my second surgery I feel I will be totally at ease. I wish to thank the team for their outstanding service.
Visited June 2023
Review titled SpaMedica West Lancashire
Replied on 21 August 2023
Hello Joan, than-you for your 5-star review of SpaMedica West Lancashire. We understand that cataract surgery can sometimes make people slightly anxious and so we are very pleased to hear that our staff were able to put you at ease. Your comments will be passed onto our teams and we look forward to welcoming you back for your next surgery.# Best wishes, SpaMedica
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Review titled An Eye Opener
Rated 5 stars out of 5
by Geoff Walker - Posted on 28 June 2023
My experience was brilliant right from the outset of my referral through to Pre Med and the Cataract Surgery. All the staff were exceptional and extremely friendly and helpful and everyone made the visits so relaxing before, during, and after the appointments. Location address is very convenient and the facilities first class with good provision for public bus transport and car parking. Thank you everyone.
Visited June 2023
Review titled SpaMedica West Lancashire
Replied on 13 September 2023
Hello Geoff, thank you very much for your 5-star review of SpaMedica West Lancashire. We’re so happy you found our staff so friendly and helpful. Best wishes, SpaMedica.
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Review titled Great service
Rated 5 stars out of 5
by M Wallbank - Posted on 07 May 2023
Staff were very friendly and made me feel at ease. They explained all the procedures at every stage. I would recommend to everyone. Thanks
Visited May 2023
Review titled SpaMedica West Lancashire
Replied on 09 May 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us and that you would recommend us to others. Wishing you all the best, from the SpaMedica team.
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Review titled All Welcome.
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2023
I had a morning appointment which was ideal for me all the staff make you feel at ease and welcome and I was seen to right away.
Visited May 2023
Review titled SpaMedica West Lancashire
Replied on 23 May 2023
Hello, thank you for your 5-star review of SpaMedica. We're very happy to hear that you had such a positive experience with us and that our team took such excellent care of you. Wishing you all the best, from the staff at SpaMedica.
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Review titled Not Happy
Rated 2 stars out of 5
by William Murray - Posted on 28 May 2023
I had cataract surgery to my right eye in May, everything went to plan every body made you feel comfortable and at ease and i was amazed with the outcome, my second cataract surgery which was in May on my left eye which i could not wait to have i was well looked after until my surgery, the person who did the surgery made remarks like this looks blunt/bent and did not say much only keep your head still, I Had To Say am i looking at the blue lights above which the reply was yes i was not at all at ease at all if the surgery would have been my first i would not have gone back for the second eye, apart from that the staff are a credit to the NHS, the surgery was not a success as i have blurred vision 3 weeks on.
Visited May 2023
Review titled SpaMedica West Lancashire
Replied on 01 June 2023
Hello William, thank you for your review of SpaMedica. We are very sorry to hear this and can understand your frustrations. We would like the opportunity to loo into this - could you please share this with us via email: Feedback@spamedica.co.uk, including your full name, date of birth and contact number and a member of our team will get back to you. Kind regards, the SpaMedica team.
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Review titled fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 July 2023
a big Thank you to all the wonderful staff they were so reassuring explained everything put me at ease. I would highly recommend SpaMedica west lancs to everyone 5/5
Visited May 2023
Review titled SpaMedica West Lancashire
Replied on 21 August 2023
Dear Patient, Thank-you very much for your 5-star review of SpaMedica West Lancashire. We understand that having eye surgery can be an anxious time, so we’re delighted to hear that our team were able to put you at ease. Best wishes, SpaMedica
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Review titled Amazing
Rated 5 stars out of 5
by Cynthia Brookfield - Posted on 26 April 2023
I cannot believe the difference this operation has made to my sight,I was so nervous going into the theatre but the consultant and all the staff were wonderful, the consultant talked me through everything he was doing, I felt no pain whatsoever, they all really looked after me. I am now looking forward to having my left eye done so once again I will be able to fully see with both eyes. I cannot recommend this hospital enough, from the door staff to the top consultants to each and everyone of you thank you.
Visited April 2023
Review titled SpaMedica West Lancashire
Replied on 26 April 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us and that our staff took good care of you. Wishing you all the best, from the SpaMedica team.
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Review titled Great service
Rated 5 stars out of 5
by J Bolton - Posted on 25 April 2023
The care was excellent and the staff were very friendly and helpful. I would recommend spa medica for cataract treatment.
Visited April 2023
Review titled SpaMedica West Lancashire
Replied on 26 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had a positive experience with us and that you would recommend us to others. Warm regards, the SpaMedica team.
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 07 May 2023
Recently i’ve had cataract surgery on both eyes. The service and care i received was excellent! I would recommend this to anybody :)
Visited April 2023
Review titled SpaMedica West Lancashire
Replied on 09 May 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us. Wishing you all the best, from the SpaMedica team.
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Review titled Fantastic experience
Rated 5 stars out of 5
by Susan Slobin - Posted on 03 May 2023
I was welcomed by friendly helpful staff who kept me informed throughout the whole process of what I would expect and how the procedure would go. They checked and double checked all my details and calmed any fears I may have had, right from the security guard, receptionist etc to the nursing staff and surgeons. I cannot recommend this place enough and can’t wait for my other eye to be done now.
Visited April 2023
Review titled SpaMedica West Lancashire
Replied on 03 May 2023
Hi Susan, thank you for your 5-star review of SpaMedica West Lancashire. We're pleased to hear that you would recommend us - this is indeed our biggest compliment. Your kind words have been passed on to the team. We look forward to welcoming you back to SpaMedica soon. Kind regards, the SpaMedica team.
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