SpaMedica Wirral
St. Catherine's Health Centre, Church Road, Birkenhead, Merseyside, CH42 0LQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled The standard all of the NHS should meet.
Rated 5 stars out of 5
by Anonymous - Posted on 24 January 2025
I had my second eye treated for cataract at Spa Medica at St Caths, Birkenhead, Wirral. Just like the first time, the experience was so easy and trouble free. From reception to discharge, all interactions were polite, friendly and informative. The hospital was clean and tidy. My surgery happened at the exact time they told me. At every stage the procedures were explained to me in detail and were carried out exactly as described. There was no pain, just slight discomfort during the 10 mins it took. Post surgery, I was quickly seen by a nurse who explained the post surgery actions required by me and provided the eye drops and confirmatory instructions. I was promptly discharged. This is a shining example of our NHS working flawlessly.
Visited January 2025
SpaMedica Wirral has not yet replied.
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Review titled Great hospital
Rated 5 stars out of 5
by Pauline Christian - Posted on 04 January 2025
All the staff, nurses and doctor made me feel at ease. I will be reassured when I have my cataract removed on the other eye. Thank you
Visited January 2025
SpaMedica Wirral has not yet replied.
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Review titled Absolute first class service
Rated 5 stars out of 5
by John Salter - Posted on 27 January 2025
From the front desk to leaving SpaMedica 100%first class service. What can one say otherwise, the nurses ,doctors, you are given a full explanation of what to expect,including the operation. My special thanks to the Filipino nurse who gave me the extra support at the end of the operation. Many thanks John Salter
Visited January 2025
SpaMedica Wirral has not yet replied.
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Review titled Exceptional treatment
Rated 5 stars out of 5
by Mr Barry Bawden - Posted on 21 January 2025
I had cataract surgery on my left eye 20/01/25. Not knowing how the procedure would progress and what was involved, I was a little nervous. However, all the staff from reception, to the nurses and the doctor were kind and supportive. The actual surgical process was a strange feeling, but I felt no pain. I wish to thank the team for their care and professionalism. I was given clear instructions to follow post-op and I have started that regime today. I have a slight dull ache over my eye, but don't need any medication. Although the vision from my left eye is blurred, as expected, everything is brighter than the vision in my right eye, which is encouraging. I am hopeful of a positive outcome, my right eye will be done within three months, I will have no issues on my return to Spa Medica, who are an excellent provider.
Visited January 2025
SpaMedica Wirral has not yet replied.
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Review titled A very welcome improvement!
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2025
No one should be at all concerned about undergoing the cataract procedure in the hands of this very able team. The surgeon and his colleagues are to be congratulated for making what is at first a daunting prospect simple fast and very effective. I am much looking forward to the operation on my other eye.
Visited January 2025
SpaMedica Wirral has not yet replied.
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Review titled Gift of sight
Rated 5 stars out of 5
by Gillian Harris - Posted on 15 January 2025
Visited Spa Medica on Monday for the first of my cataracts to have surgery . Staff were friendly and informative throughout the procedure and the surgeon was lovely . Clear instructions were given for the post op period The only 1 points negative was that the clinic was running very late apparently due to a staffing issue which meant i was there over 3 hours but they did keep us informed The one improvement they could make is the amount of eyedrops they give you . They only give 5ml container and as i kept missing my eye and wasting drops i was concerned i wouldn’t have enough Overall, brilliant service and all my appreciations overcome .
Visited January 2025
SpaMedica Wirral has not yet replied.
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Review titled Excellent Experience
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2025
I was given an appointment for a cataract review, from start to finish staff where polite and caring, and I was treated this way at every stage of the review. At reception I was to be given an appointment for my surgery, I was told there had been a cancellation for the following morning and was given this appointment, on the day of my surgery the whole staff including the Surgeon treated me well, with very little delay. I strongly recommend anybody to attend this NHS facility 10/10 all the way.
Visited January 2025
SpaMedica Wirral has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Anonymous - Posted on 06 January 2025
First visit to Spa Medica for removal of cataract. Pleasant staff who were very informative, professional and reassuring about the whole experience. Now awaiting my next visit for other eye and feel very confident about the whole process. Thank you for your attention to detail.
Visited January 2025
SpaMedica Wirral has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Leslie Harris - Posted on 10 January 2025
Extremely efficient from start to finish. Staff helpful and informative. Procedure ( cataract) went very smoothly with no problems. Would highly recommended SpaMedica at St Catherine’s Hospital.
Visited January 2025
SpaMedica Wirral has not yet replied.
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Review titled Par excellent
Rated 5 stars out of 5
by Chita kemp - Posted on 29 January 2025
Firs visit. Pre op only. Very professional most comprehensive examination well informed results.Good liaison timed to perfection by a well coordinated team.
Visited January 2025
SpaMedica Wirral has not yet replied.
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