SpaMedica Wirral
St. Catherine's Health Centre, Church Road, Birkenhead, Merseyside, CH42 0LQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Professional and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 16 September 2024
Thoroughly professional experience from the Surgeon right through to the whole team. The operation was done a week after the pre-op.
Visited September 2024
SpaMedica Wirral has not yet replied.
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Review titled Simply outstanding all round.
Rated 5 stars out of 5
by Bruce Whalley - Posted on 12 September 2024
From my pre assessment to my cataract operation one week later ,the whole experience was very professional and reassuring throughout. I had the necessity to call SpaMedica on two occasions following my treatment.Their response was prompt,competent and reassuring. Many thanks to the Surgeon,theatre staff and support team.
Visited September 2024
SpaMedica Wirral has not yet replied.
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Review titled efficient, good practice
Rated 5 stars out of 5
by Breda Whyte - Posted on 12 September 2024
Great appointment- time scale outlined well, surgery carried out quickly after initial appointment. Ported in particular had excellent customer/patient service. Clear information, good printed documents, all round positive experience
Visited September 2024
SpaMedica Wirral has not yet replied.
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Review titled Excellent, Professional, Very Pleased
Rated 5 stars out of 5
by V S - Posted on 14 October 2024
From first encounter to having the first surgery, it's been a calm friendly supportive service. Surgery went very well I couldn't be happier. I am thankful that each member of staff from first check in to the surgeon doing the surgery have been clear, calm and reassuring about the procedure and they were very professional and patient. Thank you
Visited September 2024
SpaMedica Wirral has not yet replied.
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Review titled Poor follow and information
by Anonymous - Posted on 01 October 2024
Attended for much delayed review of cataract operations waited nearly 40 minutes then was told it was going to take about 2 hours. When I asked person why she was vague then said depends on optician. When pushed for details implied it could take that long to get a prescription if I need one …. In end had to postpone as driver could not wait that long . None of this information given in appointment letter. Staff seem uninterested in issues . Have wasted an afternoon and probably have to do it all again next week
Visited September 2024
SpaMedica Wirral has not yet replied.
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Review titled Second brilliant experience
Rated 5 stars out of 5
by Anonymous - Posted on 20 October 2024
As with my first cataract removal, the care and friendliness of the nurses was excellent and I had the same experienced surgeon for this second operation. I was also able to ask for the post-operative eye drops to be given to me for a longer time than previously. All the staff really put you at ease and I have no hesitation in recommending Spa Medica for anyone needing cataract removal.
Visited September 2024
SpaMedica Wirral has not yet replied.
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Review titled Outstanding treatment
Rated 5 stars out of 5
by Geraldine Slavin - Posted on 18 September 2024
I was greatly impressed by the speed abd efficiency of the entire experience. Referred by my optician on 25th July, assessment 7th August, first procedure completed 19th August and 2nd on 18th September. I encountered extreme courtesy, consideration and professionalism from every member of the SpaMedica team on every step of the way.
Visited September 2024
SpaMedica Wirral has not yet replied.
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Review titled Wonderful service
Rated 5 stars out of 5
by Graham Thwaite - Posted on 18 September 2024
Great team with very modern facilities. The cataract op itself took only a few minutes but additional time was taken for the anaesthetic to work and the op was painless. I understand that the team gets through 26 ops per day which shows how well organised they are. My thanks to the team for a good experiance.
Visited September 2024
SpaMedica Wirral has not yet replied.
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Review titled Professional service
Rated 5 stars out of 5
by R Flexney - Posted on 15 September 2024
All the staff were welcoming and professional and explained each stage. I was pleased that the surgery was carried out so quickly after the assessment appointment. I had a very good experience - except for the seating. I understand the need to wait and was happy to do that. However the seating is uncomfortable for the length of waiting required.
Visited September 2024
SpaMedica Wirral has not yet replied.
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Review titled Great cataract service
Rated 5 stars out of 5
by David Knowles - Posted on 18 August 2024
Excellent cataract service from start to finish. Very quick service. One month from my appointment at my optician to having the operation. Very efficient throughout the procesd
Visited August 2024
SpaMedica Wirral has not yet replied.
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