SpaMedica Wokingham
Quoin House, Fishponds Road, Wokingham, Berkshire, RG41 2QJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Wonderful service
Rated 5 stars out of 5
by Carol Walker - Posted on 12 August 2023
As an NHS patient this clinic treated me exactly the same as it's private patients. All the staff are extremely friendly and professional. I cannot recommended them highly enough.
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 23 August 2023
Hello Carol, thank you so much for your 5-star review of SpaMedica Wokingham. It’s great to hear that you would recommend us – this is indeed one of our biggest compliments. We wish you all the best for the future. Kind regards, SpaMedica.
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Review titled Great clinic
Rated 5 stars out of 5
by Elizabeth Clements - Posted on 24 August 2023
I was having a cataract removed and all the staff were very professional and friendly. They all made me feel less anxious and explained everything clearly. The consultant came to talk to me before the procedure and made me feel more relaxed.
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 11 October 2023
Hi Elizabeth, thank you very much for your 5-star review of SpaMedica Wokingham. We are very pleased that you found our staff professional and friendly. Best wishes, SpaMedica.
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Review titled Complex eye surgery
Rated 5 stars out of 5
by Paul Pharoah - Posted on 06 August 2023
Excellent service, brilliant result. For one reason or another, work, illness, being referred for complex eye surgery, my op was delayed for about a year from my referral. During which time my cataract had turned into the mother of all cataracts. I couldn't see anything out of my left eye. Fortunately my right eye was short-sighted but otherwise sound. I was very negative leading up to the operation but felt positive and buoyant in the last two days before the operation. All the staff were helpful efficient and professional. I had a long wait in the holding area then was ushered via a pre theatre room to the operating theatre. But not before the surgeon took an ultrasound of my eye to confirm that I didn't have a detached retina. All results good I was operated on by a team. They did the procedures as mentioned in the pre-op literature. They said they were going to apply some pressure and this was the most uncomfortable part of the surgery, but it wasn't unbearable and was soon over. They irrigated the wound with water , collapsed my lens capsule and sucked out the cataracts through a tube. Then I could almost clearly see the operating lights shining in my eyes. Then they put a new lens in my eye. I could see the surgeons face. It wasn't until the next morning and I had taken off my eye shield that I was sure that the operation was a complete success and I could see distance objects clearly if not reading smaller letters. All praise to all the staff at spamedica at wokingham ... including the pre-op team, the doctors, the nurses, the receptionists the hospital transport and the complex eye surgery team. I look forward to a speedy recovery , my post-op assessment , getting new vision specs from my opticians, and an eye-op on my other eye , at spamedica to balance my vision. Hallelujah.
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 27 March 2024
Hello Paul, thank you so much for your 5-star review of SpaMedica. It's wonderful to hear that you found our staff so helpful efficient and professional. We are thrilled to hear that you are so happy with the results of your surgery and are enjoying your improved vision. We look forward to welcoming you back for your next treatment. Kind regards, SpaMedica.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2023
Highly recommended. Lovely friendly staff, professional service, time-keeping good, 2 successful cateract ops. Very happy.
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 23 August 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Wokingham. We’re really happy to hear you had such a great experience with us. Warm regards, SpaMedica.
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Review titled Excellent result from cataract surgery.
Rated 5 stars out of 5
by John Glenister - Posted on 13 August 2023
Appointment made three weeks after referral. Op. swift and pain free. Staff, from reception to discharge, all l could wish for. Colours now bright and vivid again and focus sharp and clear. If you are worried about the procedure, as l was, don’t be. Six days after the op. sight is all clear and back to what it used to be.
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 24 August 2023
Hi John, thank you for your 5-star review of SpaMedica Wokingham. We’re thrilled to hear that you’re enjoying your improved vision and we wish you all the best for the future. Feedback like this really helps to reassure those who may be nervous about surgery. Kind regards, SpaMedica.
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Review titled Excellent treatment and care
Rated 5 stars out of 5
by Herbie - Posted on 23 August 2023
I had the cataract replaced in my right eye yesterday. All the staff I met from the receptionists, cleaner, nurse's and doctors were kind, caring and supportive. They explained everything which was going to happen and the reasons why. They explained the treatment and process They asked on several occasions if I had any questions. They checked I was okay with everything that was going to happen and was happening. It was great to have the option of using spamedica as they were able to see me much quicker than if I'd waited to be seen at the RBH. I had my check up on the 14th and the operation on the 22nd. There was a delay on the day of the operation which wasn't explained and I wish it had been, but this didn't delay the surgery for too long. Although the sight in my right eye is still blurry I can already see my vision is less yellowy and clearer.
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 17 November 2023
Hi , thank you very much for your 5-star review of SpaMedica Wokingham. We’re so happy you found our staff so supportive and caring and we are glad they were able to put you at ease. Wishing you all the best, the SpaMedica team.
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Review titled Perfect customer service
Rated 5 stars out of 5
by Anonymous - Posted on 28 October 2023
I was worried going into my procedure, however everything was explained carefully. I felt that my wellbeing was central to everything throughout the whole process. Big thank you to everyone who made this possible.
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 05 April 2024
Dear patient, thank you so much for your 5-star review of SpaMedica. We understand that having eye surgery can sometimes make people anxious so we are pleased that our staff were able to put you at ease. Wishing you all the best, the SpaMedica team.
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Patricia Jones - Posted on 08 September 2023
from the moment I stepped through the front door I was met with friendly staff waiting to help me. From the initial appointment through to the surgery. Although I was nervous everyone put me at ease
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 11 September 2023
Hello Patricia, thank you so much for your 5-star review of SpaMedica Wokingham. It’s so nice to hear that our team took such good care of you and we are glad our team were able to put you at ease. Warm regards, SpaMedica.
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Review titled Comfortable practice
Rated 5 stars out of 5
by Barbara Prior - Posted on 26 August 2023
I was feeling extremely anxious before hand but I was very well looked after. The results were great almost immediately. Spamedica is very welcoming and spotlessly clean . The staff were all professional and kind .
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 26 September 2023
Hello Barbara, thank you very much for your 5-star review of SpaMedica Wokingham. We’re very pleased that you found our staff so kind and professional. Best wishes, SpaMedica.
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Review titled Great Practice
Rated 5 stars out of 5
by Dennis Jennings’s - Posted on 13 August 2023
Very friendly quick with my appointment and surgery, all went very well, got to go back in 4weeks for check up , and get a date for next eye operation hope it’s as quick as the last one.very pleased I went there , excellent service..
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 11 October 2023
Hi Dennis, thank you very much for your 5-star review of SpaMedica Wokingham. It’s great to hear you had such an excellent experience with us. Wishing you all the best, SpaMedica.
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