SpaMedica Wokingham
Quoin House, Fishponds Road, Wokingham, Berkshire, RG41 2QJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very swift initial referral
Rated 3 stars out of 5
by Grandmasu - Posted on 06 October 2023
I was amazed how quickly I got my referral. The presurgery appointment was excellent and the surgery followed very quickly. On the day of surgery everything was efficient and all staff were caring and informative. Sadly, the affected eye has misted and I have had to be referred back for laser treatment and it is now 6 weeks since surgery and I still haven’t been contacted with a date. The sight in my affected eye is now worse than with the cataract so I am anxious to have it rectified.
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 11 October 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Wokingham. We are happy to hear you had a pleasant experience with our surgery and we are sorry to hear you are experiencing a delay in receiving follow up laser treatment. If you have not heard any update regarding this treatment please can you contact us either via phone on 0330 058 4280 or via email Contact@spamedica.co.uk, including your full name, date of birth and contact number and a member of our team will get back to you regarding this. Wishing you all the best for the future, SpaMedica.
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Review titled Amazing
Rated 5 stars out of 5
by Judith Burgess - Posted on 24 August 2023
Went to Wokingham Spa Absolutely amazing people and lovely place. Had my other eye done on 10th August. The difference is wonderful and I can see everything now. Thank you so much Highly recommended xxxx
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 28 September 2023
Hello Judith, thank you very much for your 5-star review of SpaMedica Wokingham. It is lovely to hear that our team took such great care of you and we’re very happy to hear that you would recommend our service to others. Wishing you all the best, SpaMedica.
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Review titled Very disappointing
Rated 1 star out of 5
by Robert Chambers - Posted on 05 August 2023
Bitterly disappointed with Spa medica Wokingham today. After being referred several weeks ago had the extensive pre assessment done results had to be sent away for review after 5 weeks told results were OK and operation could be arranged. Went for operation today after 3 hours arrived on operating table consultant prepared me and when he looked closely he said operation could not go ahead as it was complex and would need after treatment which they are not equipped to do, I would have to be referred back to NHS at Windsor where he also happens to work. Which means I will have to go to the back of the NHS queue.Bitterly disappointed have lost several weeks, should have gone NHS in first place.
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 15 August 2023
Hello Robert, Thank-you very much for the feedback, all feedback is appreciated and taken into consideration. We are very sorry to hear you have had a negative experience with us and we would like the opportunity to look into this for you - could you please share this with us via email: Feedback@spamedica.co.uk. Please include your full name, date of birth and contact number and a member of our team will get back to you. Kind regards, SpaMedica.
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Review titled Two cataract operaions
Rated 5 stars out of 5
by Jane hormigo - Posted on 01 September 2023
Amazing, so friendly and kind right from the reception lady downstairs to all the staff upstairs. Hospital manager incredible and reception staff plus all nursing staff awesome. My surgeon so kind and has done a brilliant job, I can't thank you all enough. Thank you so very much.
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 11 September 2023
Hello Jane, thank you so much for your 5-star review of SpaMedica Wokingham. We’re so happy you found our staff so friendly and we hope you’re enjoying your improved vision. Warm regards, SpaMedica.
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Review titled Excellent Treatment
Rated 5 stars out of 5
by John Seymour - Posted on 04 September 2023
I attended for cataract surgery. The staff were courteous, knowledgeable and very reassuring to someone who was not too happy about having an eye operated on. I need not have worried, the whole process went very smoothly and the surgeon and nurses were brilliant. The result has been really amazing, the improvement in vision is so good, I just hadn't realised how my sight had deteriorated leading up to the procedure. I can't wait for the other eye to be treated, a big "thank you" to everyone!
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 14 September 2023
Hello John, thank you so much for your 5-star review of SpaMedica. It’s so nice to hear that our team took such good care of you and we look forward to welcoming you back for your next treatment. Kind regards, SpaMedica.
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Review titled Fab practice
Rated 5 stars out of 5
by Sue Holland - Posted on 12 August 2023
I had a cataract op on 7th August 2023. I was petrified but the reception team and nurses put me at ease. Once in the theatre a nurse held my hand and they were all very caring and supportive to me. I can't wait to go back and have the other cataract done.
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 24 August 2023
Hello Sue, thank you so much for your 5-star review of SpaMedica Wokingham. We understand that having eye surgery can be an anxious time, so we’re delighted to hear that our team were able to put you at ease. Kind regards, SpaMedica.
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Review titled Great practice
Rated 5 stars out of 5
by esperanza Martinez-Zurita - Posted on 14 August 2023
Good professionals, the staff very kind and helpful. All of them helped me to be relax and confidence about my cataract's operation
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 24 August 2023
Hello Esperanza, thank you for your 5-star review of SpaMedica Wokingham. We’re very happy you found our staff so kind and helpful. Wishing you all the best, SpaMedica.
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Review titled Excellent experience
Rated 5 stars out of 5
by Penelope Aylett - Posted on 01 September 2023
I can’t fault my recent experience at SpaMedica to remove a cataract from my right eye. All the staff were very professional and efficient. The whole procedure was quick and absolutely painless. I have no worries about the cataract in my other eye being done in due course.
Visited August 2023
Review titled SpaMedica Wokingham
Replied on 11 September 2023
Hello Penelope, thank you so much for your 5-star review of SpaMedica Wokingham. We’re happy to hear you had such a good experience with us and we look forward to welcoming you back for your next treatment. Best wishes, SpaMedica.
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Review titled Excellent
Rated 5 stars out of 5
by Peter Herd - Posted on 14 August 2023
All the general staff and theatre staff were very polite and helpful which made the experience very stress free. They all kept me informed as to waiting times and the theatre procedure which was very helpful and put me at ease.
Visited July 2023
Review titled SpaMedica Wokingham
Replied on 24 August 2023
Hello Peter, thank you so much for your 5-star review of SpaMedica Wokingham. We’re very happy you found our staff so friendly and helpful and we’re delighted to hear that they were able to put you at ease. Best wishes, SpaMedica.
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Review titled Brilliant experience
Rated 5 stars out of 5
by Anonymous - Posted on 14 July 2023
I experienced great care consideration & treatment. All staff were helpful and kind. It was of tremendous benefit that it was local to my home. I cannot praise the service and timely appointment enough.
Visited July 2023
Review titled SpaMedica Wokingham
Replied on 28 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a fantastic experience with us and that our staff took good care of you. Wishing you all the best, from the SpaMedica.
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