SpaMedica Wokingham
Quoin House, Fishponds Road, Wokingham, Berkshire, RG41 2QJContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about SpaMedica Wokingham.
Reviews
-
Review titled My eyesight is now greatly improved
Rated 3 stars out of 5
by Elizabeth vincent - Posted on 07 April 2023
But the experience was very upsetting as had been told during ore op assessment visit, I would be given a sedative before the op. as I had explained I do get very nervous even at the dentist But on the op day was then told by 1 nurse that it was too late should have been given this 2 hours before and then was told by the discharge nurse that I could have had the. Valium and waited a bit longer to have the op. My high blood pressure problem escalated during the op I felt very sick and panicky. Took some time to calm down Not good for me or the surgeon. Poor communication. Puts me off having a second op.
Visited April 2023
Review titled SpaMedica Wokingham
Replied on 19 April 2023
Hello, thank you for your 5-star review. We're pleased to hear that your vision has now improved. All of your feedback is appreciated and will be taken on board by our teams - thank you for sharing this. Wishing you all the best for the future, from the SpaMedica team.
-
Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 18 April 2023
Very friendly and efficient service. Disappointing wait of an hour from appointment time to being seen. Found opening the drop bottles difficult . Inevitable difficulty using drops as I live on my own. Information verbally and on paper good.
Visited April 2023
Review titled SpaMedica Wokingham
Replied on 19 April 2023
Hello, thank you for your 5-star review. We're pleased to hear that you had a positive experience with us overall. All of your feedback is appreciated and will be taken on board by our teams - thank you for sharing this. Wishing you all the best for the future, from the SpaMedica team.
-
Review titled Superb care- thank you so much!
Rated 5 stars out of 5
by Miles - Posted on 23 April 2023
I am in my late 60's and thought my deteriorating vision ( fuzziness around road signs, painful glare from approaching car headlights and feeling unsafe to drive at night to the point where I stopped journeys after dusk) was due to age. I was surprised when my optician detected cataracts and referred me to my GP. I was even more surprised when I was invited to SpaMedica Wokingham for an assessment within a few months. Spa Medica have looked after me very very well. All the staff I have met have been welcoming, polite and professional and everything was explained very well. It's quite natural to feel a little apprehensive about eye surgery. After all our eyes are sensitive and vision precious. I was apprehensive given I have had two laser treatments over the years for retinal problems. From my experience I would advise to put all such concerns aside...the procedure was painless and quick. After surgery I was provided with post op advice and drops to use at home. Lots of people advise they wake up on the day after surgery and notice a marked improvement in their vision. For me this was not the case ...on this day my vision was very blurred but improvements happened on the next and successive days. I guess we all heal at different rates. I am astounded by the improvements. It is only day 7 after surgery and already I can see very clearly through my treated eye, can read road signs well, am not affected by glare and can see colours that I previously could not see. I even can see stars in the sky. I cannot thank Spa Medica and the NHS enough.
Visited April 2023
Review titled SpaMedica Wokingham
Replied on 24 April 2023
Hello, thank you for your 5-star review of SpaMedica. We're so pleased to hear that you had such a positive experience with us and that our staff took good care of you. It's great that you are enjoying your improved vision - feedback like this means so much to our teams. Wishing you all the best for the future, from the SpaMedica team.
-
Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2023
I must say it was a very good experience, got no complaints about it, my only niggle, my nearest eye unit was Epsom but as they had stopped taking patients so I had to travel to Wokingham, two hour each trip by bus and train,,this happened for both eyes, but end result is I can see clearly again. Thank you Spa Medica
Visited April 2023
Review titled SpaMedica Wokingham
Replied on 26 April 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us overall. All of your feedback is greatly appreciated and will be taken on board by our teams. Warm regards, SpaMedica.
-
Review titled Exceptional staff
Rated 5 stars out of 5
by David Sparrow - Posted on 14 April 2023
All of the staff were very helpful and explained the procedure prior to the operation. The Surgeon made sure I was ok during the operation and explained each stage as the operation progressed.
Visited April 2023
Review titled SpaMedica Wokingham
Replied on 19 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a positive experience with us and that our staff were friendly and helpful. Wishing you all the best for the future, from the SpaMedica team.
-
Review titled Friendly and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2023
I was impressed by the friendly, helpful and efficient care given to me by all the staff at the clinic.
Visited April 2023
Review titled SpaMedica Wokingham
Replied on 23 May 2023
Hello, thank you for your 5-star review of SpaMedica. We're very happy to hear that you had such a positive experience with us and that our team were so friendly and helpful. Wishing you all the best, from the staff at SpaMedica.
-
Review titled Professional
Rated 5 stars out of 5
by Colin Hugh Bradley - Posted on 03 October 2023
Brilliant - in the words of the song, "I can see clearly now" Very efficient, I can't find any fault. Minor problem was when I went for my second operation, I was in the pre-op room which was very cold as required (we had been advised to wear warm clothing) but there were 8 of us in that room and given a 15 minute time between patients going in for the operation some of us were in that room for a couple of hours. Might be good if you could have 3 patients in that room and the rest in the warmer waiting room, one called in at a time. Impossible to think of any other fault.
Visited April 2023
Review titled SpaMedica Wokingham
Replied on 17 October 2023
Hello Colin, thank you so much for your 5-star review of SpaMedica Wokingham. We are happy to hear you had a pleasant experience with us and we apologise for any delays you may have experienced in your time at SpaMedica. you may have experienced in your time at SpaMedica. We really appreciate your feedback, this will be passed on to our teams. Best wishes, the SpaMedica team.
-
Review titled Great practice
Rated 5 stars out of 5
by Muge Gokcezade - Posted on 06 May 2023
I just wanted to say thank you very much for all your help, service and quality of work. Everybody was so polite, warm and welcoming. I thank everyone of you from the bottom of my heart.
Visited April 2023
Review titled SpaMedica Wokingham
Replied on 09 May 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us and that our staff took good care of you. Wishing you all the best, from the SpaMedica team.
-
Review titled Excellent Treatment
Rated 5 stars out of 5
by Anonymous - Posted on 16 July 2023
Kind, friendly, helpful staff, after being nervous about the procedure I am happy to say all went well.
Visited April 2023
Review titled SpaMedica Wokingham
Replied on 28 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a fantastic experience with us and that our staff took good care of you. Wishing you all the best, from the SpaMedica.
-
Review titled Great practice
Rated 5 stars out of 5
by Helen Sells - Posted on 27 April 2023
Excellent place all staff are friendly and helpful all procedures very quick no long waiting list,everywhere very and tidy,no problem with parking either
Visited April 2023
Review titled SpaMedica Wokingham
Replied on 02 May 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us and that our staff were friendly and helpful. Wishing you all the best, from the SpaMedica team.
Information supplied by Spamedica