St Helens NHS Walk-In Centre
Millenium Building, The Millennium Centre, Corporation Street, St. Helens, Merseyside, WA10 1DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Service
Rated 5 stars out of 5
by Jackie - Posted on 15 September 2024
I arrived on a Sunday morning at 0850 for the 0900 opening to find a queue of which I was 8th - before 0900 there were at least a dozen people behind me Booked in - triaged (by a very sour faced female nurse) sent to X-ray (seen by a lovely cheerful female radiographer) - back into the waiting room - seen by a nurse practitioner (male very pleasant) - diagnosed with a fractured ankle - fitted with a boot/ crutches/ given a fracture clinic appointment - out by 1000 Worth noting that there’s no X-ray after 1700 on a weekend and 1900 during the week - I was going to go last night but glad I didn’t as I wouldn’t have been sorted I’d have had to go back today A number of people who possibly could have seen their GP or a pharmacist - but I received great, prompt treatment Well done St Hellens Urgent Care Centre!
Visited September 2024
St Helens NHS Walk-In Centre has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by RConnolly - Posted on 26 June 2024
Excellent care delivered with care, compassion and humour. All staff from arrival, triage, X ray and treatment were brilliant.
Visited June 2024
St Helens NHS Walk-In Centre has not yet replied.
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Review titled efficiency & professionalism
Rated 5 stars out of 5
by Ian S - Posted on 21 June 2024
whilst overseas recently I injured my wrist/hand, I didn't seek any treatment at the time, on arriving back in UK 3 weeks ago the pain increased and swelling occurred which wasn't relieved by over the counter anti-inflammatory treatment. On advice I attended The Walk-In clinic @ the Millennium Centre : was triaged within 25 mins, X-Rayed within 30 mins more but due to a pressing appointment could not remain. I notified triage nurse. My hand was fitted with a splinted hand collar and within 1 hour I had been contacted by cell phone confirming a fracture and that I would be referred to specialist fracture clinic. Can't praise the informative, efficient and pleasant staff enough. Thank you.
Visited June 2024
St Helens NHS Walk-In Centre has not yet replied.
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Review titled Awful practice
Rated 1 star out of 5
by Anonymous - Posted on 04 June 2024
Waiting times are absolutely ridiculous I was sat there for 3 and a half hours waiting to be seen and when i finally was seen the woman said am I sure that I’m actually ill and I have had a cheast infection for months went there prior few weeks and the lovely lady who saw me then told me to come back if the antibiotics don’t work and the woman who saw me today just told me to see my doctor and take a bath and I have already seen my doctor absolutely ridiculous treatment and was extremely rude
Visited June 2024
St Helens NHS Walk-In Centre has not yet replied.
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Review titled Wonderful Walk In centre
Rated 5 stars out of 5
by James Kendall - Posted on 24 May 2024
All staff treated us with great respect doctor was excellent, we were in and out quicker than any A&E , well done to the St. Helens Walk in centre, many thanks for your speedy and efficient service.
Visited May 2024
St Helens NHS Walk-In Centre has not yet replied.
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Review titled Very good service.
Rated 5 stars out of 5
by Anonymous - Posted on 04 March 2024
Yesterday I had strong. dizziness & unsteadiness when standing up. We arrived at noon to find a packed waiting room. The receptionist was very pleasant & also the Triage nurse. We saw a doctor who was very pleasant and thorough in her diagnosis. She suspected a heart related problem - I am 85 and have a pacemaker and recent palpitations - and advised a visit to A&E at either Warrington or Whiston. Bearing in mind the current pressures that NHS are under, the service provided by all levels of staff, particularly the doctor, was excellent and very much appreciated.
Visited March 2024
St Helens NHS Walk-In Centre has not yet replied.
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Review titled Don't bother going
Rated 1 star out of 5
by Anonymous - Posted on 10 February 2024
Arrived at St helens walking centre at 9 am now it's 15.40 and still haven't been seen. What an absolute joke
Visited February 2024
St Helens NHS Walk-In Centre has not yet replied.
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Review titled Bad practice
Rated 1 star out of 5
by Anonymous - Posted on 18 February 2024
My friend from out of area went the walk in as her elbow was sore when seen by a nurse(male)he never took her blood pressure and what do you want me to do and said go and see your GP if it gets worse and before that we were told by St. Helens hospital to go the walk in I don’t think my friend will use the facilities again and for a person that’s not from this area is socking to be treated like a number and not a person
Visited February 2024
St Helens NHS Walk-In Centre has not yet replied.
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Review titled Doctors not available
Rated 2 stars out of 5
by Tina - Posted on 08 October 2023
I arrived here at 09:00 this morning and left 3.5 - 4 hours later. Whilst I respect that the staff on duty do their best under difficult conditions (understaffed and underpaid) I do not think its right that nurses are expected to do the job of doctors. At no point was I advised that I would not be able to see a doctor. Had that advice been given that I would not have waited.
Visited October 2023
St Helens NHS Walk-In Centre has not yet replied.
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Review titled Great staff
Rated 5 stars out of 5
by Marie O'Brien - Posted on 23 October 2023
I had to attent the practice 5 times over two weeks due to having wound redressed. On each occasion the staff could not do enough for me and made my visit worthwhile.
Visited October 2023
St Helens NHS Walk-In Centre has not yet replied.
Information supplied by Bridgewater Community Healthcare NHS Foundation Trust