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Staplehurst Health Centre

Offens Drive, Staplehurst, Tonbridge, Kent, TN12 0LB

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Staplehurst Health Centre.


Reviews

Displaying 1 to 10 of 35

  1. Review titled Very Friendly practice

    Rated 4 stars out of 5

    by Anonymous - Posted on 12 October 2024

    I had to see the asthma nurse and as always I was treated with respect and professionalism but with cheer! I was seen on time. The reception staff were also helpful as far as they were able. They have a very hard job trying to find doctors appointments when there aren’t any.

    Visited October 2024

    Report as unsuitable

    Staplehurst Health Centre has not yet replied.


  2. Review titled Checking in

    Rated 4 stars out of 5

    by Anonymous - Posted on 27 September 2024

    Used electronic check in and screen displayed correct details of appointment. 15mins after appointment time had passed asked reception if there was an issue to be told that system had not recognised my login despite the display had confirmed. This is the second time this has happened so in future I will check in at the desk speaking to a human not much of a time saver for me or the practice.

    Visited September 2024

    Report as unsuitable

    Staplehurst Health Centre has not yet replied.


  3. Review titled Efficient service

    Rated 4 stars out of 5

    by Graham - Posted on 26 September 2024

    The blood test was taken promptly and done with care and consideration. It was carried out efficiently and professionally. The purpose of the test was clearly explained.

    Visited September 2024

    Report as unsuitable

    Staplehurst Health Centre has not yet replied.


  4. Review titled Slow

    Rated 3 stars out of 5

    by Ms wish - Posted on 29 August 2024

    I did not wait long to see the nurse but she was not aware that I have a hand a pacemaker fitted and the hospital have stopped some of my medication and changed the dosage of the other

    Visited August 2024

    Report as unsuitable

    Staplehurst Health Centre has not yet replied.


  5. Review titled Quick and easy

    Rated 5 stars out of 5

    by Anonymous - Posted on 02 August 2024

    An efficient and friendly service from all staff, including the nurse and the reception staff. While my surgery visit was quick and easy, leaving feedback was less straightforward!

    Visited July 2024

    Report as unsuitable

    Staplehurst Health Centre has not yet replied.


  6. Review titled Compassionate, supportive help

    Rated 5 stars out of 5

    by Aimee Flanagan - Posted on 08 August 2024

    My daughter (10 months old) had a bad rash that was getting worse. I visited the pharmacist but the cream was not solving the problem. I visited the GP surgery when it opened at 8am and got an appointment at 8:20am. I saw a doctor who was so attentive to my daughter and was very caring of me being a worried first time mum. She could have easily dismissed my concerns (many have before in other contexts) but she didn’t. Instead she validated my worries and reassured me. Thank you so much to the team and specifically the lovely Doctor.

    Visited July 2024

    Report as unsuitable

    Staplehurst Health Centre has not yet replied.


  7. Review titled Good practice

    Rated 5 stars out of 5

    by Chris Bassett - Posted on 19 June 2024

    Very professional and efficient. Did not have to wait and efficient at making future appointments. Would recommend this health centre.

    Visited June 2024

    Report as unsuitable

    Staplehurst Health Centre has not yet replied.


  8. Review titled Pleased with very good service

    Rated 5 stars out of 5

    by Mrs Veronica Nathan - Posted on 15 June 2024

    Arrived early, booked in and waited less than a minute when I was called in! Blood Test carried out very well as usual! Left before my actual appt time! Thank you

    Visited June 2024

    Report as unsuitable

    Staplehurst Health Centre has not yet replied.


  9. Review titled Very good service

    Rated 5 stars out of 5

    by Steve Pettett - Posted on 14 June 2024

    Appointment within 2 days of call. Seen ontime. Very pleasant practitioner. Thank you………………. 😄👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏

    Visited June 2024

    Report as unsuitable

    Staplehurst Health Centre has not yet replied.


  10. Review titled Very efficient

    Rated 5 stars out of 5

    by Steve - Posted on 18 June 2024

    I was seen early for my appointment and the nurse was pleasant and efficient and took my blood's painlessly

    Visited June 2024

    Report as unsuitable

    Staplehurst Health Centre has not yet replied.




Information supplied by Diagnostic World Ltd