Stratford Village Surgery
50C Romford Road, Stratford, London, Greater London, E15 4BZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good staff
Rated 5 stars out of 5
by Jackie - Posted on 14 September 2024
They exactly spoke about what u needed they gave ne the help I need including the item I needed for my health
Visited September 2024
Stratford Village Surgery has not yet replied.
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Review titled Great Reception Services
Rated 5 stars out of 5
by Nadir Malik - Posted on 12 September 2024
I've been with Stratford for over three years, and I've seen a great improvement in their services, specially at the front desk, would like to highlight Miss R.b. She is very respectful, helpful, kind and humble in assisting me on couple of occasions (at clinic & over the phone to get access to my health records, and booking urgent tests), she is very passionately about her role, and it very pleasant connecting with her with any sort of query/booking/test etc. best wishes Moreover, doctor is also very very helpful, he gives full attention to all the queries I've, and sort everything out. Very professional doctor, I'm very satisfied, and rank 10 out of 10 for their professional services.
Visited September 2024
Stratford Village Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 September 2024
The Doctor was very helpful and understanding, about my medical care, and gave me helpful advice in my treatment.
Visited September 2024
Stratford Village Surgery has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Fred - Posted on 26 September 2024
Excellent doctor, very professional. GP very knowledgeable and take time to explain and examine me. Receptionist could be more customer focused rather than seat there. Would be nice to acknowledge me and offer help.
Visited September 2024
Stratford Village Surgery has not yet replied.
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Review titled Less Efficiency Since the 'Upgrade'
Rated 4 stars out of 5
by Barbara Bobrowicz - Posted on 25 September 2024
I queued at Reception desk, as advised by the 'signs', to report for my rsv (should be capitals but review apparently thinks it's a word in all caps, which I'm not allowed to do!) appointment. There were no signs indicating the monitors on the left wall (behind me!). I looked around for any other advice and heard a receptionist advise anyone for Dermatology to go downstairs. That is the only instruction I heard. I was at the back of the queue and the lady was soft-spoken, even close up. When it was finally my turn, she said she couldn't find me on the system and was I registered with that practice (!?). I showed her the text message I had received, confirming the appointment. She then got cross and said 'why didn't you tell me you had an appointment. I said I just did, but the surgery told me in the text! So she said that she asked the queue if anyone had an appointment. She did not, while I was standing there. And, if I had been hard of hearing like my husband, I would not have heard her soft voice. But I did hear the dermatology announcement. And that is all. She then said that it was too late now and she would have to rebook the appointment. So we rebooked for 2pm. Not a problem as I live a couple of minutes away. When I arrived for my 2pm appointment, the nurse commented that I failed to appear for the morning appointment! I said I was right outside but was told to rebook!! One main error here is that there are no signs telling people with appointments to turn round and go to the monitors on the wall behind them. The sign on reception just suggests everyone should report to the desk. It was only because my husband then told me about the monitors that I looked for them when I went back. Now you probably have me on record as a 'no show' when I was there all along!!!
Visited September 2024
Stratford Village Surgery has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 25 September 2024
I had a telephone appt with a GP because of some concerning results in a recent blood test. The doctor was reassuring and thorough. Has recommended another blood test and assured me we will speak again when the results are back.
Visited September 2024
Stratford Village Surgery has not yet replied.
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Review titled Efficient practice
Rated 4 stars out of 5
by Anonymous - Posted on 12 September 2024
Easy to book my appointment. Simple registration on arrival. Short waiting time to see GP. Helpful reception staff.
Visited September 2024
Stratford Village Surgery has not yet replied.
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Review titled Vaccine after effects
Rated 4 stars out of 5
by Mary sutton - Posted on 01 October 2024
I had the rsv vaccine and have been quite ill with a bad cough ever since. The doctor who gave me the vaccine was very good. I thought it best if I told you about my after effects,
Visited September 2024
Stratford Village Surgery has not yet replied.
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Review titled Good
Rated 4 stars out of 5
by Anonymous - Posted on 24 August 2024
Very good gp can recommend they have been extremely good in regards my situation and very supportive for sure the only problem I have is with the social prescriber who was meant to call me back and didn't, ans the surgery didn't seem to know what social prescriber it was so that's a huge problem, and also the nurse came to take ny bloods and they had put another patients name on the paperwork which isn't good so I couldn't get that particular test done, the female receptionists are helpful but there is a guy on reception that is really really bad, he is rude he will say he will do something for you then doesn't do it which is pretty dangerous foe patients that rely on the surgery to do stuff over the phone this has happened every single time I've spoken with him hopefully the surgery will get rid and I know that sounds harsh but he could be endangering people's lives he just isn't interested in the patient whatsoever and it's as quick as he can get you off the phone
Visited August 2024
Stratford Village Surgery has not yet replied.
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Review titled Listened
Rated 4 stars out of 5
by Anonymous - Posted on 03 September 2024
The Doctor I spoke with listened to what I had to say, and together we came up with what was best for me.
Visited August 2024
Stratford Village Surgery has not yet replied.
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