Stratford Village Surgery
50C Romford Road, Stratford, London, Greater London, E15 4BZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Extremely complicated to receive a booking
Rated 1 star out of 5
by Anonymous - Posted on 18 November 2024
Honestly, it has 4 points in reviews, surely purchased. Honestly, they told me that I had an appointment, I went that day at that time, and it turns out that I waited 3 hours until they told me at the reception that I didn't Quote. They lied to my face, and I went home with a fever of 39 and called the ambulance. And it's not the first time this has happened. They don't know how to communicate things in detail. They are more mechanics than helpers.
Visited November 2024
Stratford Village Surgery has not yet replied.
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Review titled My experience was great
Rated 4 stars out of 5
by Junyao - Posted on 17 October 2024
It is very convenient to register my attendance on the machine, and the doctor I met on 15th October is very nice and patient.
Visited October 2024
Stratford Village Surgery has not yet replied.
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Review titled Disappointing
Rated 4 stars out of 5
by Anonymous - Posted on 02 November 2024
I was expecting to receive the results of my submission of poo samples. However, I was told that they had gone astray so I had to start again. This was annoying!
Visited October 2024
Stratford Village Surgery has not yet replied.
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Review titled Unhelpful
Rated 1 star out of 5
by Anonymous - Posted on 26 October 2024
Transferred to this GP a month ago, waited 3 weeks for a call to ask to restart a prescription, the call was on a different day than specified, the GP was very abrupt and said they hadn’t received any information from my previous GP practice and she didn’t know why, so she couldn’t re-prescribe the medication and I would have to wait a minimum 4 weeks before they would sort it out (supposed to be 3 day max process, never had an issue before), and the advice was to re-register at my old practice (another part of England I don’t live there any more), and then she hung up.. I offered to come in to the practice with any relevant information to speed up the process “and how is that going to help?” (Or something like that) And I highlighted that I had received an email saying I had been officially switched to this GP practice and had not received any message to say my information wasn’t on record.. Couldn’t have just booked me in for a re-assessment? Appreciate the NHS is under pressure but that response just makes everyone’s lives harder and now I will have to wait another month for a simple prescription? Doesn’t make any sense at all. My partner is a doctor and I have a lot of family working in healthcare who all confirmed that the response was completely unacceptable.
Visited October 2024
Stratford Village Surgery has not yet replied.
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Review titled Friendly, Reassuring Medical Care
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2024
I've had a couple of appointments with a doctor at the practice in the last couple of weeks and she was very attentive and reassuring. Would definitely recommend. Thank you!
Visited October 2024
Stratford Village Surgery has not yet replied.
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Review titled Totally useless GP surgery
Rated 1 star out of 5
by Hazel - Posted on 07 November 2024
Nothing but frustration with this surgery for years. Tests are taken but I never receive the results (that was 2 years ago, referrals for appointments that never get made (a year ago and this month). I've been deaf in my right ear and experience ringing in it for over 2 months now. I have contacted the surgery twice. First time they got a pharmacy to call me, the second time I was referred to ENT to be syringed!? A simple procedure, why can't my doctor do it??? I still haven't received the appointment!
Visited October 2024
Stratford Village Surgery has not yet replied.
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Review titled Helpful staff, good practice.
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2024
Staff and clinicians, helpful, however some problems when trying to get a face to face appointment. Prescription side of things could be improved.
Visited October 2024
Stratford Village Surgery has not yet replied.
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Review titled Appreciation
Rated 5 stars out of 5
by Sebnem Camlica - Posted on 24 October 2024
i want to express my sincere appreciation for the incredible service provided by reda and juriz at our stratford villlage surgery. They are so helpful, professional, and efficient, even during the busiest times. It’s rare to find such a great team who genuinely care about patients’ well-being. Thank you both for your outstanding service and dedication!”
Visited October 2024
Stratford Village Surgery has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Jadesola Akinrinmade - Posted on 22 October 2024
Treated with dignity and respect on my last visit. Doctor responded well to me, took his time to explain the problem with me and advised on what to do about it.
Visited October 2024
Stratford Village Surgery has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by James Appiah - Posted on 10 October 2024
My telephone consultations with my surgery today and last Tuesday were absolutely spot on. First my doctor even managed to call me back twice when my phone was playing up. Upon her recommendation the Resident pharmacist called as arranged and sorted my prescriptions. I have been with this surgery for over 45 years and will recommend highly. My thanks to all the doctors and staff.
Visited October 2024
Stratford Village Surgery has not yet replied.
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