Stratford Village Surgery
50C Romford Road, Stratford, London, Greater London, E15 4BZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A completely mixed experience
Rated 1 star out of 5
by Issy mullin - Posted on 12 November 2024
I have quite a few comments as a new female patient. The system currently in place at this surgery does not work for people who urgently need to see a doctor. I have a medical issue which when arises needs to be medicated extremely quickly in order to prevent hospitalisation. Having to go through a messaging service where you may not get a reply for 48 hours is just not effective. I had a male doctor completely disregarding the severity of my situation. I had a sample that I was hoping could be looked at or sampled for testing - he threw it in the bin. He then refused to prescribe me antibiotics that I have previously been prescribed to use incase it was evening or weekend or was unable to get hold of the gp quickly. The reason being that ‘that isn’t what we do.’ I can reassure you I have had a specialist prescribe me antibiotics for this exact reason with an understanding I would get a doctors appointment and hand in a sample at the earliest convenience to make sure I am on the correct antibiotics. Terrible experience. I felt ignored and undermined. A female doctor from this same surgery completely understood my worries and was able to prescribe them to me no questions asked. Lovely woman who understood me and was on my side. Completely different experience. Why are there not appointments available in the day for those who urgently need to see a doctor? More appointments need to be made available for this as I’d only contact the doctor when I need to see them that day and it makes no sense that I struggle to do this. So if you know you’re going to be sick 48 hours in advance- this practice is great! If you’re not a psychic I’d look elsewhere.
Visited March 2024
Stratford Village Surgery has not yet replied.
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Review titled Through
Rated 4 stars out of 5
by Madeleine - Posted on 03 April 2024
The GP listened and reacted to what I said. He acted on my symptoms and gave practical advice that was helpful. Also a plan fir if I'm not feeling better. I felt heard and reassured.
Visited March 2024
Stratford Village Surgery has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by John Sargent - Posted on 04 March 2024
The recipient was very helpful and pleasant and polite and understanding and the paramedic was also great and had time to listen to me and performed his duties effectively.
Visited March 2024
Stratford Village Surgery has not yet replied.
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Review titled Hard to get an appointment if you are working
Rated 3 stars out of 5
by Anonymous - Posted on 14 February 2024
I am struggling to get an appointment for a month already. Not an actual appointment even, but a telephone consultation. I don’t think it is normal for people who work full time 9-6 as GPs, pay their taxes instead being home on benefits to not be able to get an appointment. If I miss the call for seconds and I phone back asap I am being told the doctor moved to the next patient and I have to reschedule which means another 1-2 weeks wait just for the telephone consultation. Apparantly people who actually work and lay taxes are not able to use the NHS, because have the same working hours as GP’s. Nobody would take a day off work just for a telephone call which is during working hours and no Saturdays for example.
Visited February 2024
Stratford Village Surgery has not yet replied.
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Review titled Good pratice
Rated 4 stars out of 5
by Fabio - Posted on 29 February 2024
Reception were help full despite being very busy, Doctor was very good , make me feel at ease, and help me with my concerns. In a very professional way.
Visited February 2024
Stratford Village Surgery has not yet replied.
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Review titled Very efficient practice
Rated 5 stars out of 5
by Louise Davies - Posted on 15 February 2024
My appointments were booked by text message so very easy. The reception staff booked me in quickly. My doctor listened to my problems and booked me in for tests quickly.
Visited February 2024
Stratford Village Surgery has not yet replied.
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Review titled Talking to doctors
Rated 4 stars out of 5
by Anonymous - Posted on 17 February 2024
The doctor was very good and caring . Both doctors i met and i talked with are very food in this surgery Always caring and dealing with all my symptos with clear attention
Visited February 2024
Stratford Village Surgery has not yet replied.
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Review titled Excellent GP Practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 February 2024
The support staff and clinicians are always very helpful. My most recent visit was particularly great, as the GP was empathetic to my situation and offered great advice.
Visited February 2024
Stratford Village Surgery has not yet replied.
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Review titled Good
Rated 4 stars out of 5
by Roma Titre - Posted on 22 February 2024
I was very happy with my last visit the gp listened to my concerns and was very helpful directing me to the correct services needed
Visited February 2024
Stratford Village Surgery has not yet replied.
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Review titled Unpleasant smear test experience
Rated 1 star out of 5
by Anonymous - Posted on 23 February 2024
The nurse did not explain what would happen and expected me to get in position for her to place the speculum. She tried using speculum of different sizes and forcefully put the speculum. After 3-4 minutes, she had trouble finding my cervix. A female doctor had to come in and finished the procedure.
Visited February 2024
Stratford Village Surgery has not yet replied.
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