Stratford Village Surgery
50C Romford Road, Stratford, London, Greater London, E15 4BZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Best GP Practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 November 2023
I have been with stratford village surgery for a long time and i can confidently say everyone has always been frindly and helpful and i have never felt like i am being ignored
Visited November 2023
Stratford Village Surgery has not yet replied.
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Review titled Appointment nice, some booking/chrck
Rated 4 stars out of 5
by Laurie - Posted on 27 October 2023
The practitioner I saw was friendly and explained everything clearly. I was seen on time. The self check-in screen needs to be fixed. This will reduce queues and help reception staff to be available for people who have specific questions/allow them to answer the phone more promptly. I had a problem with my appointment booking and reception staff were, as usual, very kind, patient and helpful. We got it sorted out eventually but it took way longer than it should have. Reception is always busy and staff don't need to be doing this additional work that could be automated.
Visited October 2023
Stratford Village Surgery has not yet replied.
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Review titled great practice
Rated 5 stars out of 5
by faiza - Posted on 17 October 2023
got in contact with practice about symptoms via nhs app, they responded very quickly, spoke to me on the phone about my symptoms, and gave me an appointment. very short wait times, gp was very quick and efficient.
Visited October 2023
Stratford Village Surgery has not yet replied.
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Review titled Excellent response
Rated 5 stars out of 5
by Alan Cooper - Posted on 18 October 2023
I was pleased to get a face to face GP appointment, which was excellent. The GP I saw listened well and dealt with 3 issues I raised in a very professional way
Visited October 2023
Stratford Village Surgery has not yet replied.
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Review titled Great practice just needs a little organisation.
Rated 5 stars out of 5
by Anna Gova - Posted on 05 October 2023
This has been my Gp since I was a child love everyone here very good practice they need to work on organisation as yesterday I waited 1 whole hour for my appointment as the doctor called out a different patients name who was double booked but despite me being before them i was seen a whole hour later I started crying for the first time. I was really concerned and just wanted to see my doctor I was taken care of by the lovely reception team and the doctor did apologise for their mistake but organisation may need to be taken into account and worked on here as it’s not fair to other patients. I too have worked with several practices and The NHS but I have never been unjust. The doctors Diaries should be monitored and followed correctly by both receptionists and Doctors.
Visited October 2023
Stratford Village Surgery has not yet replied.
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Review titled This is a very good practice
Rated 4 stars out of 5
by Anonymous - Posted on 21 October 2023
They have been helpful every time I visit or call for help. They have recommended the best way to manage my health and I am happy that they are my GP
Visited October 2023
Stratford Village Surgery has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by John Fox - Posted on 27 October 2023
GP and reception staff professional, caring and compassionate. GP gave me the opportunity to explain at length my symptoms, I never felt rushed and the advice given and prescription given was very effective.
Visited October 2023
Stratford Village Surgery has not yet replied.
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Review titled Great practise
Rated 5 stars out of 5
by Neringa Ablingyte - Posted on 05 October 2023
Recently i had quite few health issues , and I was served with positive attitude , dignity and respect , and the outcomes was effective . Thank you .
Visited October 2023
Stratford Village Surgery has not yet replied.
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Review titled Fantastic care and compassion
Rated 5 stars out of 5
by John Fox - Posted on 18 October 2023
The GP who I had a telephone appointment with and the receptionist I spoke to a couple of days later regarding an issue I had, both showed fantastic care and compassion to me.
Visited October 2023
Stratford Village Surgery has not yet replied.
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Review titled Not helpful right now
Rated 2 stars out of 5
by Stephanie Fernandez Carter - Posted on 14 October 2023
I waited 3 weeks for my phone appointment, I asked for a referral, didn’t get it and the number of a place I am meant to contact to make such appointments is not even in London. I also called the reception practice to let them know, I was told to do another form and didn’t receive a link, I called again and pressed the option to be sent the link and it never came. Really frustrating as this isn’t the result I wanted and I hope I don’t have to wait any longer for this to be corrected, this is about mental health after all and this just helping my situation.
Visited October 2023
Stratford Village Surgery has not yet replied.
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