Whitegate Drive Health Centre
150 Whitegate Drive, Blackpool, Lancashire, FY3 9ESContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful
Rated 1 star out of 5
by Jordan - Posted on 22 June 2024
The receptionists at the GP extension were miserable and didn't seem bothered. The doctor I had waited 2 weeks to see (pre booked by my GP because it had no appointments available for me) refused to talk to me about more than one medical issue even though it was a booked appointment. Then when I asked him to atleast note that I'd brought up bad chest pains because I'm currently under cardiac at the Vic he said no I would have to book an appointment at my GP, however the whole reason I was there was because my GP couldn't see me. So I have to now go back to my GP because they didn't wanna discuss my health and wouldn't take my complaints seriously about my pains.
Visited June 2024
Whitegate Drive Health Centre has not yet replied.
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Review titled Ultra friendly professional and efficient staff
Rated 5 stars out of 5
by Kay - Posted on 22 June 2024
The young man and lady in xray, along with the lovely lady on reception were superb. I was in and out within ten minutes flat. Perfect visit. Thank you 😊
Visited June 2024
Whitegate Drive Health Centre has not yet replied.
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Review titled Bloods
Rated 3 stars out of 5
by Wendy - Posted on 08 June 2024
Since when did u need an appointment to get bloods done, 6.25 Saturday evening went for bloods which I have been at 7 previously, every time i phone they always say you can have bloods done before 8pm now telling me I have to ring and make an appointment, I get bloods every 4 weeks now all of a sudden not able to get them done, so is it make an appointment or walk in. unbelievable, I have to arrange a lift I am so annoyed, now I have to arrange again another lift for ¹urgent bloods, can someone advise can I walk in or have to make an appointment 😡😡
Visited June 2024
Whitegate Drive Health Centre has not yet replied.
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Review titled Categorically wrong and unprofessional
Rated 1 star out of 5
by Anonymous - Posted on 07 May 2024
My daughter is 8 years old. On Saturday she woke up with difficulty I swallowing after a week of having cold flu symptoms. She had a bit of a rash in her body so I thought it was tonsillitis and best I take her to the walk in centre to get antibiotics. When we arrived the triage nurse saw the rash without examining her at all (!!) and immediately left the room. She brought the doctor and they both said that they feel it might be measles!! I was I In total shock! I told them I came here for antibiotics for her tonsils. How have they come to that conclusion without even checking her tonsils!! She didn’t have a rash on her face and she didn’t have the spots in her mouth!! The rash on her body looks more like a heat rash!! We were then told that she had to isolate for 4 days until the results from a swab would come back. We were move to a senior nurse who reassured me a said that he couldn’t believe that that doctor came to a verdict without examination. He examined my daughter and saw that her tonsils were red and she had an ear infection which was why she had developed the rash!! Also he asked whether my daughter has had the MMR which she had and is another indication that it’s highly unlikely that she would have measles!!! My daughter was absolutely fine after we came back from the centre and the rash disappeared the next day! With antibiotics her ear felt fine after a couple of doses. 3 days of worrying and waste of resources not to mention the fact that the ‘doctor’ was totally wrong!!
Visited May 2024
Whitegate Drive Health Centre has not yet replied.
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Review titled Poor service
Rated 2 stars out of 5
by Anonymous - Posted on 14 May 2024
On booking in short waiting time to be triaged then the ridiculous long wait time to see a Gp or advanced practitioner to be told to ring your Gp surgery next day who refer you to here in the first instant or sent to A&E after a minimum 4 hour long wait
Visited May 2024
Whitegate Drive Health Centre has not yet replied.
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Review titled Super service!
Rated 5 stars out of 5
by New to Blackpool - Posted on 08 April 2024
Recently had to visit the centre on 2 occasions. Staff are interested in patients, efficient and understanding, aiming to streamline the experience as quickly as possible but offering top care. An extra call out to X-ray 2, your service is excellent. Building is immaculate.
Visited April 2024
Whitegate Drive Health Centre has not yet replied.
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Review titled First class service
Rated 5 stars out of 5
by Alan - Posted on 20 March 2024
My GP referred me to the x-ray department at Whitegate Health Centre. A few weeks later I was offered a cancellation appointment which I accepted. On arriving, I was seen quickly. I was having an ultrasound scan and the staff were friendly and discreet. I was given feedback immediately afterwards which was very reassuring. Reception staff were also very friendly too. A first class service. Thank you.
Visited March 2024
Whitegate Drive Health Centre has not yet replied.
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Review titled Parking Issues
Rated 2 stars out of 5
by Anonymous - Posted on 29 May 2024
Terrible experience with parking at this health center. No information on their website about this free car park regarding a company issuing parking charges, and any signs present are not clear. Only parked for five minutes and a person immediately appeared taking photographs of the car, did not identify himself, no identification, and told me I would receive a parking charge. Will not be going there again.
Visited January 2024
Whitegate Drive Health Centre has not yet replied.
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Review titled Deaf ears
Rated 2 stars out of 5
by PATRICK LUCAS - Posted on 19 December 2023
Every time I ring up the chemist no matter what time of day or night the phone is never answered why will nobody pick up the phone
Visited December 2023
Whitegate Drive Health Centre has not yet replied.
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Review titled Great Experience Once Again
Rated 5 stars out of 5
by Sophie - Posted on 18 November 2023
I went for a sexual health check up at the walk in clinic and the staff were so lovely throughout. They put me at ease instantly and I really felt listened to and they covered everything that I wanted and more. I felt like the staff really cared and wanted to make the experience the best it could be, even in a potentially embarrassing environment. So thanks again to the team.
Visited November 2023
Review titled Whitegate Drive Health Centre
Replied on 24 November 2023
Thank you for taking the time to leave feedback about our Sexual Health Clinic Its great for us to hear that you had such a positive experience, we will ensure that your feedback is recorded for our staff to access and see. Best Wishes
Provided by Care opinion
Information supplied by Blackpool Teaching Hospitals NHS Foundation Trust