Yate West Gate Centre
Yate West Gate Centre, 21 West Walk, Yate, Bristol, BS37 4AXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Service
Rated 5 stars out of 5
by Alison George - Posted on 26 October 2023
Great modern facility, very welcoming and friendly receptionists. I was triaged almost immediately and Xrayed within 10 minutes. I was seen by a very efficient doctor who examined me and reviewed the Xrays. I was very impressed with the speed and efficiency of the whole process. Full marks to the Unit and the NHS.
Visited October 2023
Yate West Gate Centre has not yet replied.
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Review titled amazing help
Rated 5 stars out of 5
by Anonymous - Posted on 19 September 2023
Receptionist was really lovely and helpful. I was seen with close to no waiting time at all. Three lovely ladies helped me sort out an infected and stuck piercing. I couldn’t be more happy and grateful.
Visited September 2023
Yate West Gate Centre has not yet replied.
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Review titled Totally Professional
Rated 5 stars out of 5
by Chris Price - Posted on 05 June 2023
Receptionist friendly and fine communicator - listened very well and with empathy. Waiting time almost zero. Two ladies who dealt with the painful problem - absolutely confident manner and spot-on diagnosis. Problem is now fixed. Thank you for superb experience.
Visited June 2023
Yate West Gate Centre has not yet replied.
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Review titled Dismissive
Rated 2 stars out of 5
by Anonymous - Posted on 13 November 2023
I attended the minor injuries after being referred for an ankle injury, I was referred to Yate because of the X-ray facility, as it was thought I may have broken/fractured my ankle. Bearing in mind my ankle was in a mess, bruised, swollen and very painful, the nurse simply told me it was badly bruised, and didn’t suggest an X-ray. 7 months and an MRI later at the time I attended Yate my ankle was actually fractured and now permanent damage has been done to my ankle and I’m awaiting a consultation with a surgeon. I was sat in with the nurse for no more than 3 minutes. She was extremely dismissive and I felt like I was wasting her time. Had an initial X-ray been done, I think the state of my ankle would be different right now. Don’t get me wrong, there are time wasters out there, but I was clearly in pain and the nurse couldn’t be bothered to deal with me properly, I left feeling stupid. All round not an ideal experience.
Visited April 2023
Yate West Gate Centre has not yet replied.
Information supplied by North Bristol NHS Trust