ABBEY DENTAL PRACTICE
25 St. James's Street, Walthamstow, London, E17 7PJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good hygienist
Rated 4 stars out of 5
by Anonymous - Posted on 23 April 2023
I saw the hygienist for a standard scale and polish. I was seen fairly promptly, the service I received was very good and I was given some very good tips to improve my oral hygiene routine. My dentist is at another practice but this hygienist is much better and costs considerably less.
Visited April 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 04 May 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.
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Review titled Friendly practice
Rated 5 stars out of 5
by Janet Brown - Posted on 15 April 2023
I arrived an hour early for my booked appointment. The receptionist was very nice and said she would see if there was anything she could do. She was able to offer me an earlier slot, due to a cancellation, so I was able to see the dentist almost immediate. I also wanted to make an appointment to see the hygienist and after checking the bookings, I was offered an appointment that same day. Both the dentist and the hygienist were very friendly and welcoming when I went in to see them. They both remembered my last appointments and they were able to comment on how my oral health compared to my last visit. It made me feel that I wasn’t just a number but an individual.
Visited April 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 04 May 2023
Dear Patient, thank you for your feedback. Staff strive to create an environment where patients feel cared for and looked after alongside providing good treatment outcomes. We are really pleased to hear you are happy with our service. Many thanks, The Dental Team.
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Review titled Great customer service
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2023
Staff at reception are were very friendly and helpful. I noticed this at the time of booking appointments for myself and my family and when I had to cancel and reschedule as a result of illness, as well as on the day of the appointments when we checked-in. The dentist was also very friendly and professional and explained my treatment, made recommendations for further treatment, explained if there were any additional costs for the treatment and what those would be and then let me make the decision without any pressure. The check-in process is orderly, you can do it online or in person.
Visited March 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 30 March 2023
Dear Patient, thank you for your feedback. Staff strive to create an environment where patients feel cared for and looked after alongside providing good treatment outcomes. We are really pleased to hear you are happy with our service. Many thanks, The Dental Team.
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Review titled Fantastic service
Rated 5 stars out of 5
by Katia D. - Posted on 07 March 2023
I visited the practice for a check-up with the dentist after a 3-year gap due to the Covid pandemic. I am a very nervous patient and I was delighted with how the dentist listened to all my concerns and performed a very thorough check-up, taking the time needed. Very impressed.
Visited March 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 15 March 2023
Dear Patient, thank you for your feedback. Staff strive to create an environment where patients feel cared for and looked after alongside providing good treatment outcomes. We are really pleased to hear you are happy with our service. Many thanks, The Dental Team.
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Review titled Waste of time
Rated 3 stars out of 5
by Anonymous - Posted on 27 February 2024
I kept getting texts from Abbey Dental saying my next dentist examination is due. I booked it a few weeks later, attended and had to wait 30 mins from my appt time to be seen. I go in and lie down, the dentist checks my teeth for around 30 secs, I had the impression he would at least do some cleaning. He said you have to pay £70 for a deep clean, and said you are done. A waste of time really.
Visited March 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 02 May 2024
Dear Patient, Thank you for taking the time to leave us your feedback. We are always grateful for opportunities to improve our service and patient feedback helps us understand what patients like about our service or what we can improve on. We are sorry to learn you were unhappy following your recent appointment. Like other dental practices, our Hygienist can be seen on a private basis and there are additional charges for this service. Your feedback has been shared with our team to help improve our service. Many thanks, The Dental Team
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Review titled Well run dental practice
Rated 5 stars out of 5
by Streakythecat - Posted on 26 March 2023
Had a session with the Hygienist followed by a regular check up. All organised and executed to plan with very little waiting around in between. Regular reminders in the lead up to the appointment. Friendly and efficient staff.
Visited March 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 30 March 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Outstanding Dentist and Team at Abbey Dental
Rated 5 stars out of 5
by M Jarvis - Posted on 19 April 2023
Thanks to Abbey Dental for the excellent service and care you gave me recently. The Reception Team were efficient, friendly and most helpful throughout my appointments and the treatment I received (which was long overdue since before the lockdown period) from my Dentist and kind Nurse was, as always, outstanding in all regards; always patiently listening to my somewhat nervous concerns about the molar work required, and thoroughly explaining the best reconstruction option and course of treatment and taking great care and skilled precision in the work carried out. Thank-you.
Visited March 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 04 May 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.
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Review titled Good Dental Practice
Rated 4 stars out of 5
by Anonymous - Posted on 04 March 2023
Nice clean practice and surprisingly punctual with appointment times. Reception staff were professional if a bit aloof, could do with being more welcoming to patients. Dentist was very professional and thorough.
Visited February 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 15 March 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Excellent Service Practice
Rated 5 stars out of 5
by Stephen Howes - Posted on 22 February 2023
I arrived at 4.30pm for a 5pm appointment. I was seen at 4.55pm and the dentist provided an excellent review of my teeth and x rays plus an education on how to take care of my teeth with recommendations.
Visited February 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 15 March 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Great Practice
Rated 5 stars out of 5
by Femi - Posted on 03 March 2023
I was seen to on time. I was given a full hygiene clean which was thorough and efficient. The Dentist working on me was friendly and professional. She gave me all round advice on how to improve my oral hygiene.
Visited February 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 15 March 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.