ABBEY DENTAL PRACTICE
25 St. James's Street, Walthamstow, London, E17 7PJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great people, invest in the NHS
Rated 4 stars out of 5
by Anonymous - Posted on 07 October 2023
This practice is made by great people. It is a shame to never be able to get NHS appointments here and the actual building/interior needs brightening up but the staff have all been excellent. Reception team are friendly and efficient. I’m a nervous dentist-goer but both the dentist and hygienist have always been positive, encouraging and helpful. Really brilliant people. Support the NHS!
Visited October 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 16 October 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 05 September 2023
Was able to change my time to an earlier time for the same day, and I had a check up and teeth clean and good advice how to look after my teeth and what products to use to keep my teeth healthy. The service was good didn't have to wait long to be seen.
Visited September 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 14 September 2023
Dear Patient, thank you for your feedback. Staff strive to create an environment where patients feel cared for and looked after alongside providing good treatment outcomes. We are really pleased to hear you are happy with our service. Many thanks, The Dental Team.
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Review titled Excellent service - highly recommended
Rated 5 stars out of 5
by Anonymous - Posted on 09 September 2023
I had a dentist for over 20 years not once have they ever phoned to reconfirm an an appointment as a reminder when the appointment is near, neither have they sent out or call to request a check up when it's due. Eventually I got fed up and spoke to a friend of mine how dissatisfied I was with the dental practice I have been attending. My friend recommended me to Abbey Dental Practice in St James Street, Walthamstow in London. I went for my very first appointment yesterday, once you enter the reception the staff are immaculately dressed in the firm's uniform, the waiting room is nothing like a dental practice, you wouldn't know if you are in one. Once your name is called for your appointment there are several cubicles for each dentist. The dental surgeons is very friendly they understand when they have a nervous patient, there are no instruments laying around to make you feel uncomfortable. This is where I feel that I have made the right decision by changing over.
Visited September 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 15 September 2023
Dear Patient, thank you for your feedback. Staff strive to create an environment where patients feel cared for and looked after alongside providing good treatment outcomes. We are really pleased to hear you are happy with our service. Many thanks, The Dental Team.
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Review titled Six monthly check up
Rated 2 stars out of 5
by Anonymous - Posted on 11 September 2023
Very disappointing compared to previous, regular check ups. I was seen for less than 5 minutes. The examination was as thorough as previous visits - just the odd tap of a few teeth and was told I brush too hard. Other than not being happy, the friendliness of the dentist and support as well as reception staff remains remains good, which I suppose is the important thing?
Visited September 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 16 October 2023
Dear Patient, Thank you for your feedback. We are sorry that you were not happy with your dental examination but we are glad to hear you found the dentist and staff friendly and good. If we can be of any assistance, please do not hesitate to contact us. Many thanks The Dental Team.
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Review titled Excellent service
Rated 5 stars out of 5
by Dianne - Posted on 12 October 2023
I had a very pleasant experience with Abbey dental. Reception staff are so kind and will find you the best schedule available possible. My Dentist and his assistant are very pleasant and made sure I was alright throughout the procedure, every step was explained to me while procedure was ongoing which I found very helpful for those with anxiety/ fear of going to the dentists. I would definitely recommend this practice. The experience made me less afraid of coming to the dentists.
Visited September 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 16 October 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.
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Review titled Good professional service all round
Rated 5 stars out of 5
by Barry White - Posted on 03 October 2023
I have been avoiding dental treatment as past experiences have not always been good. Having plucked up the courage I faced a course of treatment so was a litle uncertain about it all. However I need not have worried - each person I saw - dentist and other staff - have all been very supportive and caring and gave off a sense of certainty that seems to come from knowing what they were doing. I would have no hesitation in going back if further treatment is needed
Visited September 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 16 October 2023
Dear Patient, thank you for your feedback. Staff strive to create an environment where patients feel cared for and looked after alongside providing good treatment outcomes. We are really pleased to hear you are happy with our service. Many thanks, The Dental Team.
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Review titled 10 years of first rate treatments!
Rated 5 stars out of 5
by Peter Swales - Posted on 12 September 2023
I`ve been with this practice for around 10 years and find every aspect to be excellent. The Reception staff are friendly and efficient, the text reminders of appointments useful and the dental care the best I`ve ever had. Issues are discussed and options considered without any pressure. It`s a consensual process. I particularly like the emphasis on preventative care to support good hygiene routines. I wish previous dentists had focused a bit more on that! This is quite a large group practice so there will be a dentist to suit all requirements.
Visited August 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 16 October 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Totally unstressed experience
Rated 5 stars out of 5
by Anonymous - Posted on 20 August 2023
I saw the hygienist who was really gentle, and gave me some additional cleaning tips which I am putting into practice
Visited August 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 16 October 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 29 August 2023
I had to go in for a filling. All very straightforward, very efficient, minimal discomfort. They know what they are doing.
Visited August 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 14 September 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Very Good Practice
Rated 4 stars out of 5
by Cheryl Tingey - Posted on 04 August 2023
Always receive a very good service, friendly and helpful receptionists and really good dentist and dental nurse
Visited July 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 14 September 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.