ABBEY DENTAL PRACTICE
25 St. James's Street, Walthamstow, London, E17 7PJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly efficient practice
Rated 5 stars out of 5
by Richard Harrison Corry - Posted on 27 July 2023
All the staff and dental clinicians are very friendly and efficient. I have been using this practice for several years, since I was referred by the emergency NHS team. It was the only practice that would take me and my wife on as NHS patients. It takes me just over an hour to arrive at the practice from my home, after two buses and I’m well over 80, with a mobility issue, but my teeth are well looked after by all the staff. Thanks for their professionalism
Visited July 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 15 September 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.
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Review titled Great dentist
Rated 5 stars out of 5
by Jane - Posted on 01 August 2023
Always see the same dentist who is very friendly but at same time professional. Feel comfortable in her care There was a long wait for follow up appointment but as promised they phoned when they had a cancellation so I was able to attend on earlier date. The system worked well.
Visited July 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 14 September 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Professional Efficient Friendly Practice
Rated 5 stars out of 5
by Doreen Bruce - Posted on 24 July 2023
I have been a patient here for many years and would never ever consider going anywhere else... Both myself and my Son are patients here and we both receive a high quality of service and are always put at ease by our Dentist who explains each part of the process to us as he goes along... First Class Dentist in a First Class Practice.
Visited July 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 24 July 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.
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Review titled Excellent service from my hygienist
Rated 5 stars out of 5
by Steve Howes - Posted on 06 July 2023
I first went to see my hygienist to find I had quite bad gum disease. He talked me through how I should clean my teeth with floss, mouth wash and toothpaste and then cleaned under my gums. I followed his advice for three months after two treatments and when I returned in July 2023 my gum disease was almost completely eradicated. It was not just the treatment I received but the time the hygienist took to explain to me how to take care of my gums and teeth.
Visited July 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 21 July 2023
Dear Patient, thank you for your feedback. Staff strive to create an environment where patients feel cared for and looked after alongside providing good treatment outcomes. We are really pleased to hear you are happy with our service. Many thanks, The Dental Team.
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Review titled Great practice/dentist
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2023
Made appointment on Monday and was in the chair on Friday, great service. I have been using this practice for over thirty years and never had a problem.
Visited July 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 14 September 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Good service
Rated 5 stars out of 5
by Jonathan - Posted on 23 July 2023
Abbey Dental are fast, polite and communicative. When something went wrong in the past with one treatment they immediatly fixed it.
Visited July 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 24 July 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Great practice
Rated 5 stars out of 5
by Peter - Posted on 20 July 2023
The dentist gives a very professional service while being very friendly in their manner.This gives me confidence in the treatment I recieve. I thoroughly recommend this practice.
Visited July 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 21 July 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.
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Review titled Friendly and efficient practice
Rated 5 stars out of 5
by STEVE LUM - Posted on 15 July 2023
All of my family have dental treatment at Abbey Dental. They have always been easy and efficient to deal with, ensuring appointments are scheduled and reminders sent on time. At times we have needed emergency appointments and they were very accommodating. Care has always been very good, efficient and cost effective. Staff have always been very friendly and personable.
Visited July 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 21 July 2023
Dear Patient, thank you for your feedback. Staff strive to create an environment where patients feel cared for and looked after alongside providing good treatment outcomes. We are really pleased to hear you are happy with our service. Many thanks, The Dental Team.
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Review titled Awful and rude
Rated 1 star out of 5
by Marc - Posted on 05 July 2023
Was running 5 mins late as first time here and difficult to find but called and told them. Upon arrival receptionist said “ dentist will not see your wife as u late and somebody with him now anyway”. Asked if it was patient before or after and was told that don’t make any difference as you Kate. Asked for refund as has to pay £23 even before seeing him and to date still waiting for refund. Dentist may be nice but receptionist’s are so rude so go elsewhere
Visited June 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 16 October 2023
Dear Marc, Thank you for your feedback. We are sorry to learn we were unable to see you when you arrived late. Please contact the practice directly if you require any assistance. Many thanks, The Dental Team.
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Review titled Mixed experience
Rated 3 stars out of 5
by Anonymous - Posted on 11 July 2023
I visited one of the hygienists here for a regular cleanup and found them to be technically competent - they did a good clean and polish. However there were a couple of things that I didn't like such as having my chin wiped (as opposed to a quick dab) and at one point the hygienist put their hand on my chin to hold my mouth open (would have been fine to just ask me to do this myself). Lastly towards the end of the treatment I was experiencing discomfort and put my hand in the air to get the hygienists attention. They obviously didn't see this as they carried on so I had to manually stop them to let them know I was in discomfort. I didn't feel like this was taken as seriously as I would have expected. Going forward I don't know whether I'll return to the practice to see the other hygienist who I've seen before and was fine, or just go somewhere else altogether. On a more positive note I've always had good experiences with the dentists that I've seen here as well as the reception staff.
Visited June 2023
Review titled ABBEY DENTAL PRACTICE
Replied on 16 October 2023
Dear Patient, Thank you for your feedback. We take all feedback very seriously and as such your comments have been shared with the team for improvement and learning. If we can be of any assistance, please contact us directly at the practice. Many thanks, The Dental Team.