Bassett Dental Practice
21 Burgess Road, Highfield, Southampton, Hants, SO16 7APContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Dental Hygienist
Rated 5 stars out of 5
by DR CHANDRAKANT THAKER - Posted on 12 August 2024
I attended today (12/08/2024) for my Dental Hygienist appointment. She was very professional, experienced, polite and did my teeth clean and polish job to my utmost satisfaction with a smile on her face. I found her to be one of the best ones.
Visited August 2024
Review titled Bassett Dental Practice
Replied on 14 August 2024
Dear Dr Thaker Thank you for taking the time to leave a review of your hygienist visit - I know Lucy will be pleased to hear that you were so satisfied with your appointment and found her professional and smiling! We look forward to seeing you next time. Kind regards Louise (practice manager)
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Review titled Positive dental experience
Rated 5 stars out of 5
by Lesley - Posted on 14 August 2024
I had a dental cosmetic consultation today to discuss having invisalign treatment to straighten my teeth. The appointment lasted approximately 30 minutes. There was a lot of information to take in but I did not feel it was rushed and there was time for me to ask questions. I was also sent the information afterwards via email which I appreciated as it was a lot to remember. I had been nervous and felt emotional about attending the appointment as I have waited so long to have my teeth straightened and was worried the doctor may not be able to help me. However, the doctor was kind and made me feel relaxed, they showed me photos of their work; answered all my questions, and I came away feeling very confident with their knowlege, skills, experience and professionalism. I would highly recommend a cosmetic consultation to anyone interested in invisalign or orthodontic treatment.
Visited August 2024
Review titled Bassett Dental Practice
Replied on 16 August 2024
Dear Lesley Thank you for your feedback. We're so pleased to hear you had such a positive experience, and found the appointment and clinician helpful, patient and kind. Dr Jinal will be really happy to hear that you would recommend her, and your comments will be shared with the whole team at our next meeting. We look forward to seeing you again. Kind regards Louise (practice manager)
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Review titled Very professional and understanding
Rated 5 stars out of 5
by Victoria - Posted on 24 July 2024
The female dentist was extremely professional, polite and understanding. Ran through my treatment with me, showing and explaining what needs to be done. Highly recommend.
Visited July 2024
Review titled Bassett Dental Practice
Replied on 26 July 2024
Hi Victoria Thanks so much for taking the time to leave a review. Its really great for us to hear about your positive experience and recommendation! Kind regards Louise (practice manager)
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Review titled Very professional practice
Rated 5 stars out of 5
by GUY KILBY - Posted on 24 July 2024
My partner and I had routine check ups with the Dental Therapist today. Very reassuring and professionally carried out. I needed a filling repair which was carried out without the need for another appointment. Thank you.
Visited July 2024
Review titled Bassett Dental Practice
Replied on 26 July 2024
Dear Mr Kilby Thank you for your feedback and letting us know how you felt so well looked after during your visit. I'll share your feedback with the rest of the team, and of course Balpreet! Kind regards Louise (practice manager)
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 July 2024
It was a hygiene appointment, the work was thorough and my concerns were listened to and addressed by a very competent and friendly practitioner.
Visited July 2024
Review titled Bassett Dental Practice
Replied on 12 July 2024
Dear patient Thank you for taking the time to leave your feedback. Its lovely to hear that you felt well cared for during your visits - your compliments will be shared with the team! We look forward to seeing you at your next visit.
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Review titled Brilliant dentist and hygienist
Rated 5 stars out of 5
by Rebecca Bonnett - Posted on 29 July 2024
I love this practice, my new dentist it today was so lovely and my hygienist is equally as lovely, both make you feel really comfortable and genuinely caring, explaining everything
Visited July 2024
Review titled Bassett Dental Practice
Replied on 07 August 2024
Dear Rebecca Thanks for your review - I'll pass your comments on to Balpreet and Lucy! Kind regards Louise
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Review titled So relaxing
Rated 5 stars out of 5
by Robert Hill - Posted on 19 June 2024
I had a big filling from the lady dentist this morning following a check up a couple of weeks back. She is very friendly and reassuring and helps me relax, and she explains everything step by step. The filling was to repair a fractured old filling and was bigger than she expected as what was left of the old tooth is crumbling away. She also smoothed off a newly fractured crown and made sure I was comfortable and that my denture was fitting properly. I am seeing her again when the filling and gum and jaw have 'settled down' to have the remnants of the crowned teeth removed and either have new crowns or a complete new denture. I have nothing put praise and thanks to the dentist and all the other ladies I saw in the surgery and reception are this morning. Thank you.
Visited June 2024
Review titled Bassett Dental Practice
Replied on 21 June 2024
Hi Mr Hill Thanks so much for taking the time to leave your review. I know that Balpreet will be thrilled to hear your feedback, and I'll share your lovely comments with the team at our next meeting. Kind regards Louise (Practice Manager)
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Review titled Great practice
Rated 5 stars out of 5
by James Cullinane - Posted on 07 May 2024
I needed emergency treatment during a bank holiday weekend and the dentist was great. Upon ringing up, she managed to see me straight away and I was very happy with the treatment.
Visited May 2024
Review titled Bassett Dental Practice
Replied on 07 May 2024
Hi James Thanks so much for taking the time to leave your review and tell us about your experience. I'm glad we were able to help with your problem so promptly and successfully! Kind regards Louise (practice manager)
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Review titled Nice dentist
Rated 5 stars out of 5
by Lydia. - Posted on 05 June 2024
The dentist explained what she was doing at each stage which made me feel confident and more relaxed
Visited May 2024
Review titled Bassett Dental Practice
Replied on 14 June 2024
Dear Lydia Thanks for your review. We're really glad to hear you had a good experience with us :) Louise (Practice Manager)
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Review titled Great practice
Rated 5 stars out of 5
by Wendy whitlock - Posted on 03 May 2024
I had a check up & a hygienist app today. I get very nervous about going to the dentist & they always make me feel at ease.
Visited May 2024
Review titled Bassett Dental Practice
Replied on 07 May 2024
Dear Wendy Thanks for your review. I'm so glad they made you feel comfortable and at ease. Your comments will be shared at our next meeting. Kind regards Louise (practice manager)