Bassett Dental Practice
21 Burgess Road, Highfield, Southampton, Hants, SO16 7APContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled So relaxing
Rated 5 stars out of 5
by Robert Hill - Posted on 19 June 2024
I had a big filling from the lady dentist this morning following a check up a couple of weeks back. She is very friendly and reassuring and helps me relax, and she explains everything step by step. The filling was to repair a fractured old filling and was bigger than she expected as what was left of the old tooth is crumbling away. She also smoothed off a newly fractured crown and made sure I was comfortable and that my denture was fitting properly. I am seeing her again when the filling and gum and jaw have 'settled down' to have the remnants of the crowned teeth removed and either have new crowns or a complete new denture. I have nothing put praise and thanks to the dentist and all the other ladies I saw in the surgery and reception are this morning. Thank you.
Visited June 2024
Review titled Bassett Dental Practice
Replied on 21 June 2024
Hi Mr Hill Thanks so much for taking the time to leave your review. I know that Balpreet will be thrilled to hear your feedback, and I'll share your lovely comments with the team at our next meeting. Kind regards Louise (Practice Manager)
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Review titled Great practice
Rated 5 stars out of 5
by James Cullinane - Posted on 07 May 2024
I needed emergency treatment during a bank holiday weekend and the dentist was great. Upon ringing up, she managed to see me straight away and I was very happy with the treatment.
Visited May 2024
Review titled Bassett Dental Practice
Replied on 07 May 2024
Hi James Thanks so much for taking the time to leave your review and tell us about your experience. I'm glad we were able to help with your problem so promptly and successfully! Kind regards Louise (practice manager)
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Review titled Nice dentist
Rated 5 stars out of 5
by Lydia. - Posted on 05 June 2024
The dentist explained what she was doing at each stage which made me feel confident and more relaxed
Visited May 2024
Review titled Bassett Dental Practice
Replied on 14 June 2024
Dear Lydia Thanks for your review. We're really glad to hear you had a good experience with us :) Louise (Practice Manager)
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Review titled Great practice
Rated 5 stars out of 5
by Wendy whitlock - Posted on 03 May 2024
I had a check up & a hygienist app today. I get very nervous about going to the dentist & they always make me feel at ease.
Visited May 2024
Review titled Bassett Dental Practice
Replied on 07 May 2024
Dear Wendy Thanks for your review. I'm so glad they made you feel comfortable and at ease. Your comments will be shared at our next meeting. Kind regards Louise (practice manager)
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Review titled Amazing
Rated 5 stars out of 5
by Lisa - Posted on 25 April 2024
The practice was lovely and clean and modern looking and the lady that I had my air abrasions treatment with is so lovely I have honestly left feeling so much better about my teeth and she gave me brilliant advice on how to improve my teeth I didn’t feel judged and I honestly can’t thank her enough will defo be returning
Visited April 2024
Review titled Bassett Dental Practice
Replied on 25 April 2024
Hi Lisa Thanks so much for your comments! We're so pleased to hear how impressed you were with the treatment and advice, and that you liked the practice environment :) We'll let Lucy the hygienist know you were very happy! Kind regards Louise (Practice Manager)
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Review titled Amazing Practice
Rated 5 stars out of 5
by Anne - Posted on 15 March 2024
The receptionist was so helpful in answering all my emails and gave me a last minute cancellation when I needed to see the dentist urgently. I was so happy that my dentist managed to do the dental work in the same appointment. Very good practice.
Visited March 2024
Review titled Bassett Dental Practice
Replied on 26 March 2024
Dear Anne I'm so pleased to hear we were able to help you out with your dental problem so promptly, and that the receptionist was helpful and efficient! We look forward to seeing you next time. Louise (Practice Manager)
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Review titled Great practice
Rated 5 stars out of 5
by SPUD - Posted on 25 March 2024
All staff were extremely polite and courteous, very friendly and helpful ,hygienist gave excellent advice on cleaning dentist was excellent
Visited March 2024
Review titled Bassett Dental Practice
Replied on 26 March 2024
Hi SPUD Thanks for taking the time to leave us a review. Its so nice to hear that you felt welcomed and well cared for. We look forward to seeing you again. Louise (Practice Manager)
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Review titled Very well run practice
Rated 5 stars out of 5
by Roy - Posted on 12 March 2024
Visited the hygienist for a clean, very pleasant hygienist, teeth feel great and look much better. Would recommend this treatment to others.
Visited March 2024
Review titled Bassett Dental Practice
Replied on 26 March 2024
Dear Roy Thanks for you lovely comments - they will be shared with the team at our next meeting. Louise (Practice Manager)
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Review titled Friendly, efficient practice
Rated 5 stars out of 5
by Pat Phillips - Posted on 20 February 2024
Having been deregistered by my dentist without warning Bassett Dental practice was able to offer an appointment within a few weeks. From receptionist to dentist and assistant I was welcomed to the practice on arrival and received prompt treatment.
Visited February 2024
Review titled Bassett Dental Practice
Replied on 26 March 2024
Hi Pat That's really great to hear we were able to help you so promptly, and that you found us welcoming and helpful. We look forward to seeing you again. Louise (Practice Manager)
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Review titled Excellent service
Rated 5 stars out of 5
by Sue Calvert - Posted on 13 February 2024
Six monthly hygienist appointment this morning. Excellent as always. Teeth feel great and advice is useful.
Visited February 2024
Review titled Bassett Dental Practice
Replied on 26 March 2024
Hi Sue Thanks for your review! Lucy the hygienist will love to hear you comments. See you next time :)