Bassett Dental Practice
21 Burgess Road, Highfield, Southampton, Hants, SO16 7APContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very well run practice
Rated 5 stars out of 5
by Roy - Posted on 12 March 2024
Visited the hygienist for a clean, very pleasant hygienist, teeth feel great and look much better. Would recommend this treatment to others.
Visited March 2024
Review titled Bassett Dental Practice
Replied on 26 March 2024
Dear Roy Thanks for you lovely comments - they will be shared with the team at our next meeting. Louise (Practice Manager)
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Review titled Friendly, efficient practice
Rated 5 stars out of 5
by Pat Phillips - Posted on 20 February 2024
Having been deregistered by my dentist without warning Bassett Dental practice was able to offer an appointment within a few weeks. From receptionist to dentist and assistant I was welcomed to the practice on arrival and received prompt treatment.
Visited February 2024
Review titled Bassett Dental Practice
Replied on 26 March 2024
Hi Pat That's really great to hear we were able to help you so promptly, and that you found us welcoming and helpful. We look forward to seeing you again. Louise (Practice Manager)
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Review titled Excellent service
Rated 5 stars out of 5
by Sue Calvert - Posted on 13 February 2024
Six monthly hygienist appointment this morning. Excellent as always. Teeth feel great and advice is useful.
Visited February 2024
Review titled Bassett Dental Practice
Replied on 26 March 2024
Hi Sue Thanks for your review! Lucy the hygienist will love to hear you comments. See you next time :)
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Review titled Brilliant service
Rated 5 stars out of 5
by Anonymous - Posted on 12 January 2024
Very patient and kind approach. Lots of education. The expert went through brushing and mouth hygiene and was very careful in her approach.
Visited January 2024
Review titled Bassett Dental Practice
Replied on 24 January 2024
Thank you for taking the time to leave your feedback. Its lovely to hear that you felt well cared for and well informed during your hygienist visit - your compliments will be shared with the team! We look forward to seeing you at your next visit.
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Review titled Very patient
Rated 5 stars out of 5
by Rebekah - Posted on 07 December 2023
Dentist and nurse were both very patient and calm with me despite my chronic phobia and subsequent panic attack. I felt supported during my appointment.
Visited December 2023
Review titled Bassett Dental Practice
Replied on 24 January 2024
Dear Rebekah Thanks so much for your feedback. It's really great to hear we were able to help you and make you feel comfortable and supported during your recent visit. We hope to see you again. From all the team at Bassett Dental
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Review titled Good visit
Rated 5 stars out of 5
by Anonymous - Posted on 14 December 2023
I was treated very courteously,had my questions answered, was seen on time by both the dentist and hygienist and did not need any ongoing treatment which is always a bonus.
Visited December 2023
Review titled Bassett Dental Practice
Replied on 24 January 2024
Thank you for your feedback, we will pass your compliments to the dentist and hygienist. We look forward to seeing you again soon.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 December 2023
Friendly, knowledgeable staff. Very clean and tidy premises My treatments were discussed with me and both the dentist and hygienist were excellent
Visited December 2023
Review titled Bassett Dental Practice
Replied on 24 January 2024
That's so great to hear - thank you for taking the time to leave your comments! The team will be very happy to hear your review at our next meeting.
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Review titled Very good practice
Rated 5 stars out of 5
by Ian R - Posted on 14 December 2023
I have been treated by the practice for a number of years. Mainly for hygienist’s services having suffered gum disease. The hygienist has managed to maintain my teeth but recently I damaged a pre molar which has unfortunately led to having to have it extracted. My dentist first checked the situation but because of bone loss, it was decided the tooth needed to be extracted. An early appointment was made and tooth extracted. My dentist administered the anaesthetic and removed the tooth quite painlessly. We had a short discussion about my options to fill the gap and will discuss this at my next regular appointment. My treatment was carried out in a courteous and professional manner. I could not fault my dentist or assistant in any way.
Visited December 2023
Review titled Bassett Dental Practice
Replied on 24 January 2024
Thank you for taking the time to leave your feedback. Its lovely to hear that you're a long-standing patient of the practice, and that your recent treatment was able to be carried out swiftly and painlessly - that's what we always aim for! Your compliments will be shared with the team, and we look forward to seeing you at your next visit.
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Review titled Amazing dentist
Rated 5 stars out of 5
by Anonymous - Posted on 29 December 2023
I am a really nervous patient, the dentist put me at ease so much, explained everything thoroughly and listened to me. Cannot recommend enough. Was also amazing with my 10 year old daughter who has autism so is also a very nervous patient.
Visited December 2023
Review titled Bassett Dental Practice
Replied on 24 January 2024
Thank you so much for your comments! I'm really pleased to hear you felt so well looked after during your visit. I'll share your comments with the team at our next meeting.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2023
Friendly efficient professional front of staff; same for dentist and assistant. Good advice re teeth/gum maintenance. Time taken, not feeling rushed. Very happy with the service.
Visited December 2023
Review titled Bassett Dental Practice
Replied on 24 January 2024
Thanks so much for your positive comments. Our team aims to always provide an efficient and professional service, while at the same time being friendly and it's great that you felt your experience met that standard. We look forward to seeing you at your next visit.