Bassett Dental Practice
21 Burgess Road, Highfield, Southampton, Hants, SO16 7APContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Bassett Dental Practice.
Reviews
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Review titled Brilliant service
Rated 5 stars out of 5
by Anonymous - Posted on 12 January 2024
Very patient and kind approach. Lots of education. The expert went through brushing and mouth hygiene and was very careful in her approach.
Visited January 2024
Review titled Bassett Dental Practice
Replied on 24 January 2024
Thank you for taking the time to leave your feedback. Its lovely to hear that you felt well cared for and well informed during your hygienist visit - your compliments will be shared with the team! We look forward to seeing you at your next visit.
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Review titled Very patient
Rated 5 stars out of 5
by Rebekah - Posted on 07 December 2023
Dentist and nurse were both very patient and calm with me despite my chronic phobia and subsequent panic attack. I felt supported during my appointment.
Visited December 2023
Review titled Bassett Dental Practice
Replied on 24 January 2024
Dear Rebekah Thanks so much for your feedback. It's really great to hear we were able to help you and make you feel comfortable and supported during your recent visit. We hope to see you again. From all the team at Bassett Dental
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Review titled Good visit
Rated 5 stars out of 5
by Anonymous - Posted on 14 December 2023
I was treated very courteously,had my questions answered, was seen on time by both the dentist and hygienist and did not need any ongoing treatment which is always a bonus.
Visited December 2023
Review titled Bassett Dental Practice
Replied on 24 January 2024
Thank you for your feedback, we will pass your compliments to the dentist and hygienist. We look forward to seeing you again soon.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 December 2023
Friendly, knowledgeable staff. Very clean and tidy premises My treatments were discussed with me and both the dentist and hygienist were excellent
Visited December 2023
Review titled Bassett Dental Practice
Replied on 24 January 2024
That's so great to hear - thank you for taking the time to leave your comments! The team will be very happy to hear your review at our next meeting.
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Review titled Very good practice
Rated 5 stars out of 5
by Ian R - Posted on 14 December 2023
I have been treated by the practice for a number of years. Mainly for hygienist’s services having suffered gum disease. The hygienist has managed to maintain my teeth but recently I damaged a pre molar which has unfortunately led to having to have it extracted. My dentist first checked the situation but because of bone loss, it was decided the tooth needed to be extracted. An early appointment was made and tooth extracted. My dentist administered the anaesthetic and removed the tooth quite painlessly. We had a short discussion about my options to fill the gap and will discuss this at my next regular appointment. My treatment was carried out in a courteous and professional manner. I could not fault my dentist or assistant in any way.
Visited December 2023
Review titled Bassett Dental Practice
Replied on 24 January 2024
Thank you for taking the time to leave your feedback. Its lovely to hear that you're a long-standing patient of the practice, and that your recent treatment was able to be carried out swiftly and painlessly - that's what we always aim for! Your compliments will be shared with the team, and we look forward to seeing you at your next visit.
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Review titled Amazing dentist
Rated 5 stars out of 5
by Anonymous - Posted on 29 December 2023
I am a really nervous patient, the dentist put me at ease so much, explained everything thoroughly and listened to me. Cannot recommend enough. Was also amazing with my 10 year old daughter who has autism so is also a very nervous patient.
Visited December 2023
Review titled Bassett Dental Practice
Replied on 24 January 2024
Thank you so much for your comments! I'm really pleased to hear you felt so well looked after during your visit. I'll share your comments with the team at our next meeting.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2023
Friendly efficient professional front of staff; same for dentist and assistant. Good advice re teeth/gum maintenance. Time taken, not feeling rushed. Very happy with the service.
Visited December 2023
Review titled Bassett Dental Practice
Replied on 24 January 2024
Thanks so much for your positive comments. Our team aims to always provide an efficient and professional service, while at the same time being friendly and it's great that you felt your experience met that standard. We look forward to seeing you at your next visit.
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Review titled What a pleasure!
Rated 5 stars out of 5
by Karen Wren - Posted on 24 November 2023
A delight to find a friendly and competent dentist with helpful and cheerful reception staff. Excellent, I would thoroughly recommend this practice.
Visited November 2023
Review titled Bassett Dental Practice
Replied on 07 December 2023
Dear Karen Thank you so much for taking the time to leave your review. It's always rewarding for the team to hear such positive feedback, and I'll pass your comments on to Dr Konstanty and the rest of the team at our next meeting. We look forward to seeing you at your next visit. Kind regards Louise (practice manager)
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Review titled Brilliant
Rated 5 stars out of 5
by Gloria Ivers - Posted on 08 November 2023
My first appointment with this practice ,knowing that I would need some work to be done. They were brilliant ; put me at my ease and explained everything in such a calm easy manner. I would highly recommend this practice.
Visited November 2023
Review titled Bassett Dental Practice
Replied on 07 December 2023
Dear Gloria Thank you so much for your feedback - it's great to hear that you felt so well looked after, and that you'd recommend us! We look forward to seeing you at your next visit. Kind regards Louise (practice manager)
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Review titled Great practice
Rated 5 stars out of 5
by Ronald Paddington - Posted on 05 October 2023
I was very well looked after from the receptionist nothing to much trouble also rang me the next day to see if I was OK The dentist who treated me was brilliant and so were the dental nurses made me so relaxed.
Visited October 2023
Review titled Bassett Dental Practice
Replied on 20 October 2023
Hi Mr Paddington Thanks so much for your kind feedback about our team. Its really nice to hear how well you felt cared for by the whole team. I'll share your comments at our next meeting. Kind regards Louise (practice manager)