Bassett Dental Practice
21 Burgess Road, Highfield, Southampton, Hants, SO16 7APContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very good dental practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 August 2023
I have been a regular patient here for many years and have always found it to be a very good dental practice. Treatment is explained and options given are clear. The staff are very friendly and a very relaxed atmosphere.
Visited August 2023
Review titled Bassett Dental Practice
Replied on 21 August 2023
Dear patient Thank you for taking the time to leave a review. We're very proud to have patients who have been coming here for many years, and its great to hear we're still maintaining the high standards you expect of us :)
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Review titled Friendly and helpful.
Rated 4 stars out of 5
by Anonymous - Posted on 03 August 2023
Staff and doctors are very friendly and informative and answering questions is not a problem for them. I have not had a problem with the service I've received and would recommend.
Visited August 2023
Review titled Bassett Dental Practice
Replied on 04 August 2023
Dear patient Thank you for taking the time to leave your comments. Its really good to hear that the team have been friendly and helpful, and that you'd recommend us! We look forward to seeing you at your next appointment. Louise (Practice Manager)
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Review titled good NHS treatment
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2023
I broke a tooth - I was given an appointment a few days later, as it wasn't painful or uncomfortable. It needed a crown fitted. The preparatory work was done 11 days after consultation and crown fitted 2 weeks after that. Both procedures were done quickly and efficiently. The crown fitted perfectly and was ready to eat on after an hour. Very pleased with the whole NHS process. The bill was paid in 3 parts to make it easier to pay.
Visited July 2023
Review titled Bassett Dental Practice
Replied on 20 July 2023
Thank you so much for taking time to leave your feedback. Its great to hear the whole process was smooth and straightforward. I'll share your comments with the team at our next meeting! Louise (Practice Manager)
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 May 2023
Very friendly staff and gentle dentist. Would definitely recommend. Short wait, comfortable waiting room and clean toilet.
Visited May 2023
Review titled Bassett Dental Practice
Replied on 06 June 2023
Dear patient Thank you for your review. We're pleased to hear you found the practice clean and comfortable. Your comments will be shared with the team at our next meeting. Kind regards Louise (Practice Manager)
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Review titled Great practice and staff
Rated 5 stars out of 5
by Jason - Posted on 04 July 2023
After my private dentist retired,I have used a few NHS practices which have been appalling,but with this practice it's been superb,all the staff and treatments have been top rate,can't thank them enough,I just hope that they all stay with the practice
Visited March 2023
Review titled Bassett Dental Practice
Replied on 20 July 2023
Dear Jason Thanks so much for a lovely review! I'm so pleased we've been able to restore your faith in NHS dentistry. Louise (Practice Manager)
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Jade frawley - Posted on 24 January 2023
I was mortified at the thought of going to the dentist, due to a horrifying experience. Today I had treatment done and they were lovely, calming and caring. Would highly recommend
Visited January 2023
Review titled Bassett Dental Practice
Replied on 24 April 2023
Dear Jade Thank you for your comments - I'm so pleased to hear you had a much more positive experience, and thank you for your recommendation. Kind regards Louise (practice manager)
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Review titled Brilliant service from reception through to treatment
Rated 5 stars out of 5
by Rob Jenkins - Posted on 19 January 2023
This is an excellent practice from not only the welcome from the brilliant reception team through to the treatment (whether nhs or private) - I had two implants which took several visits - excellent each time even when I had some pain from the initial implant - they saw me and helped resolve the problem very quickly - just a superb dental practice!
Visited January 2023
Review titled Bassett Dental Practice
Replied on 24 April 2023
Dear Rob Thank you so much for your great comments! The whole team will love to hear them at our next meeting. Kind regards Louise (practice manager)
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Review titled Professional friendly practice
Rated 5 stars out of 5
by lyndis - Posted on 23 November 2022
Never had any problems always feel i have had a good experience, dentist and hygenist always talk through and explain what they are going to do never feel rushed and in a lovely relaxed setting
Visited November 2022
Review titled Bassett Dental Practice
Replied on 24 April 2023
Dear Lyndis Thank you so much for your feedback. Its great to hear you had a calm, relaxing experience. Kind regards Louise (practice manager)
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Review titled Staff very good.
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2022
Every time I visit I'm always treated well, everything is explained and the staff are very friendly.
Visited November 2022
Review titled Bassett Dental Practice
Replied on 24 April 2023
Dear patient Thank you for your feedback. Your comments will be shared with the team at our next meeting. Kind regards Louise (practice manager)
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 December 2022
Very friendly and accommodating reception staff. Very friendly and knowledgable dentist. The practice is modern , clean and I overall had a great experience.
Visited November 2022
Review titled Bassett Dental Practice
Replied on 24 April 2023
Dear patient Thank you for your feedback. Your lovely comments about the team will be shared at our next meeting. Kind regards Louise (practice manager)