Chipping Norton Dental Practice
Damira Chipping Norton, 28, New Street, Chipping Norton, Oxfordshire, OX7 5LJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Dentist very professional but assistant/coach very poor
Rated 4 stars out of 5
by Jayne - Posted on 28 July 2023
The Dentist performed a very tricky filling in terms of access to the tooth but he did so with kindness and professionalism, talking through each step until the process was complete which was very reassuring. His coach/assistant however, was less than helpful. He did not greet or make contact with me, he seemed uninterested in the whole procedure and didnt support the dentist with equipment etc until asked - very poor! Maybe he should be looking for an alternative career!
Visited July 2023
Review titled Chipping Norton Dental Practice
Replied on 25 October 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Chipping Norton practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on chippingnorton@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
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Review titled Good dentist but
Rated 3 stars out of 5
by Anonymous - Posted on 28 July 2023
I have been going to this dentist practice for many years and always had the same dentist, who I rate highly. Since the takeover the standards of the surgery have slipped . On this visit the toilet had no toilet paper, the soap dispenser was broken and the paper towel dispenser was empty.
Visited July 2023
Review titled Chipping Norton Dental Practice
Replied on 25 October 2023
Thank you for taking the time to leave us a review. We are glad to hear your experience with our Damira Chipping Norton practice was a positive one. We hope we are able to help again in the future. We appreciate your feedback, should you wish to discuss this further, please contact the Practice Manager on chippingnorton@damiradental.co.uk. Damira Dental Studios
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Review titled No air in the waiting room
Rated 3 stars out of 5
by Anonymous - Posted on 30 July 2023
Unfortunately there were a lot of people in the waiting area and no windows open to circulate the air. I felt faint and a door was wedged open which helped.
Visited July 2023
Review titled Chipping Norton Dental Practice
Replied on 25 October 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Chipping Norton practice and you felt that you received inadequate service from our dental team. Your dental health is most important to us, and we would like to assure you that we did everything in our power to care for you during your dental appointment. The dentist will always advise appropriately at the time to determine which treatment is best suited for the individuals’ personal needs and safety. We understand your concerns regarding the waiting room within our practice and we appreciate this space can often feel crowded. Our dentists work extremely hard to see as many emergency patients as they can within the day as well as completing open courses of treatment and seeing patients for dental examinations. Should you wish to discuss this further, please contact the Practice Manager on chippingnorton@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
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Review titled Professional care
Rated 5 stars out of 5
by Anonymous - Posted on 15 July 2023
I had a good experience at the dentist and it isn't normally something I relish. I had both a hygienist and a dental appointment. In each case the staff were very professional and also friendly and reassuring.
Visited July 2023
Review titled Chipping Norton Dental Practice
Replied on 25 October 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Chipping Norton practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Professional and always on time
Rated 4 stars out of 5
by Anonymous - Posted on 06 July 2023
Always puts me at my ease. Lots of preventive care e.g. hygienist. Always on time. Very kind and jovial. Thank you
Visited July 2023
Review titled Chipping Norton Dental Practice
Replied on 25 October 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Chipping Norton practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Very surprised
Rated 4 stars out of 5
by Cleo Carruthers - Posted on 12 July 2023
I've always been pleased with this practice. However, I attended an appointment for the replacement of two fillings. I was surprised that the dentist checked my teeth, then clearly wasn't going to go on to treat me. I was informed that I needed to make a further appt to see a 'therapist' who would do the job instead. I was confused! Turns out that therapists are now being employed to do some of the work that dentists do because of the backlog due to the lack of dentists. This was news to me. Then when I went to reception to make the appt, they told me my dentist was leaving. Also news to me! I don't know why he didn't tell me himself. Anyway, I can't comment on the treatment because I didn't get any, other than an examination and now have to return unexpectedly for a second appt. I can, however, comment on the communication, which I think could have been better as this appt was full of surprises that I hadn't anticipated.
Visited July 2023
Review titled Chipping Norton Dental Practice
Replied on 25 October 2023
Thank you for taking the time to rate us. We are very sorry to hear you were unhappy with your experience at our Damira Chipping Norton practice. Please contact the practice to discuss your experience further with the Practice Manager on chippingnorton@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
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Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 August 2023
I have had multiple treatments at Chipping Norton Dental and they have been consistently welcoming, caring and professional. As a nervous dental patient I have always been treated with respect and nothing has ever hurt or been unmanageable. Through Invisalign my smile has been transformed and I have now used their aesthetic treatment. This was amazing with a detailed consultation that you would expect from a medical professional. The treatment itself was pain free and delivered the exact result I was looking for. I highly recommend this practice. The reception staff are lovely, an all round gem that I trust to take care of me.
Visited July 2023
Review titled Chipping Norton Dental Practice
Replied on 25 October 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Chipping Norton practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled No Problems
Rated 5 stars out of 5
by Ivor H Hill - Posted on 24 July 2023
Just a check up, which went very well. Help and advice provided concerning a dry mouth problem that I had experienced before the visit, over a few weeks. Very pleased with apointment and the result.
Visited July 2023
Review titled Chipping Norton Dental Practice
Replied on 25 October 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Chipping Norton practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Very good practice
Rated 4 stars out of 5
by Anonymous - Posted on 26 July 2023
Treatment to be completed in two weeks - so far my experience is very good. My dentist explains everything in great detail and is very reassuring.
Visited July 2023
Review titled Chipping Norton Dental Practice
Replied on 25 October 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Chipping Norton practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Teeth out
Rated 5 stars out of 5
by Anonymous - Posted on 23 July 2023
15 year old has had to have baby teeth out. Dentist was very good, reassuring and calming. Daughter was quite happy and felt fine after having 3 pulled out.
Visited July 2023
Review titled Chipping Norton Dental Practice
Replied on 25 October 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Chipping Norton practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios