Damira Eclipse Dental Practice
Unit C3, Anstice Court, Bracken Close, Lee on Solent, Hants, Hampshire, PO13 8ATContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Damira Eclipse Dental Practice.
Reviews
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Review titled Great Staff & Practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 June 2023
Seen on time made to feel relaxed whilst confirming, as expected, problem tooth has to go and procedure.
Visited June 2023
Review titled Damira Eclipse Dental Practice
Replied on 30 June 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Eclipse practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Excellent dentist and team
Rated 5 stars out of 5
by Darren O’Neill - Posted on 13 June 2023
Always a pleasant professional service, first rate. Knowledgeable and caring professionals, highly recommended
Visited June 2023
Review titled Damira Eclipse Dental Practice
Replied on 15 June 2023
Thank you for taking the time to leave us a review and for your kind feedback/recommendation. We are glad to hear your experience with our Damira Eclipse practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 28 June 2023
Had a broken tooth and given next day appointment for assessment followed by further appt for preparation for a crown impression. Three weeks later had crown expertly fitted by Sonya. Very pleased! 😀
Visited June 2023
Review titled Damira Eclipse Dental Practice
Replied on 30 June 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Eclipse practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2023
All staff extremely helpful. Any problem and treatment plan and cost explained clearly. Standard of work good. Appointment reminders send. Sometimes seems a long time to get an appointment due to heavy workload. Have been a patient for several years and very happy to continue with this practice.
Visited May 2023
Review titled Damira Eclipse Dental Practice
Replied on 07 June 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Eclipse practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Friendly Staff
Rated 5 stars out of 5
by June T - Posted on 23 May 2023
At this practice all the staff are friendly and helpful. Cost of treatment explained fully Always send reminders Best dentist I have ever had.
Visited May 2023
Review titled Damira Eclipse Dental Practice
Replied on 24 May 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Eclipse practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Having a filling replaced
Rated 5 stars out of 5
by Nick Bremner - Posted on 30 May 2023
I went for a regular 9 monthly checkup a couple of weeks ago having lost a filling a couple of weeks earlier. I have mobility problems so my dentist helped me into her room, did the checkup, clearly explained my options for treatment and asked me to book an appointment to have my filling replaced. I booked as she had asked and went back today. My dentist and her Dental Nurse couldn't have been kinder in making sure I could get into their room and that I was comfortably seated in the chair. We had a friendly chat about a change to my medication and then they got to work. They were both gentle and considerate and the whole procedure was over in about 20 minutes. After we exchanged pleasantries then said our goodbyes, my dentist leapt up to hold the door open for me. The whole procedure was conducted in a friendly and helpful but professional manner. My wife was to have met me when the appointment was over but it all happened so swiftly that she had not yet returned to the surgery. The receptionist kindly offered to phone her for me as I had left my mobile phone at home. When she had done this and told me my wife was minutes away she checked I knew the dates of my next hygienist and dentist appointments and urged me back to a chair and insisted that I should sit in and wait rather than stand outside. All the staff I have met at this dental practice, without exception, has been polite and considerate in conducting their business with me. I think I've been a patient there for almost twenty years now, when I first used this practice I was fit and healthy and the attitude of all staff to me didn't become more considerate when I became disabled, they've always treated me well. I fully and unreservedly recommend this practice to everyone who wants to enjoy, and look forward to, a visit to a dentist or a hygienist, they are all marvellous!
Visited May 2023
Review titled Damira Eclipse Dental Practice
Replied on 07 June 2023
Thank you for taking the time to leave us a review and for your kind feedback/recommendation. We are glad to hear your experience with our Damira Eclipse practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Helpful dental practice
Rated 5 stars out of 5
by Nick - Posted on 22 April 2023
I went for my regular nine monthly dental check-up. I am disabled and have a problem with mobility. All the staff that I interacted with were very polite, cheerful and helpful in getting me booked in, finding a seat in the waiting room and completing forms reviewing my medical conditions. The dentist called me in to the treatment room and provided help with carrying my bag for me and making sure the door was open wide. We went through the normal check-up procedure during which the dentist asked questions about my medical history after helping me into the chair and checked the condition of my teeth very gently and considerately. We did some more paperwork with the assistance of the dental nurse who, on conclusion of the check-up, held the door while I passed through it and accompanied me back to the receptionist. After I'd booked my next appointment and paid my bill the receptionist offered to hold the main door open while I exited the practice. There is a comfortable, friendly aura at this practice, the staff are all very helpful, gentle and attentive in undertaking their duties which makes attending their practice a real pleasure.
Visited April 2023
Review titled Damira Eclipse Dental Practice
Replied on 25 April 2023
Thank you for taking the time to leave us a review and for your kind feedback/recommendation. We are glad to hear your experience with our Damira Eclipse practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled 1st hygienist appointment at practice
Rated 3 stars out of 5
by Anonymous - Posted on 15 April 2023
i had my 1st hygienist’s appt today and had a bit of a surprise. The staff were lovely so this is not a complaint about them, but i was shocked to be asked to carry out suctioning on my own mouth myself due to staff shortages! I do get the issue with staff shortages, as i myself am a nurse but i know if i had a call explaining this prior to my appointment i would of cancelled and rescheduled. I am upset that i was made to do this to myself which caused me some distress. I did travel from Havant for this very short appointment and am disappointed as new to using your practice and Denplan.
Visited April 2023
Review titled Damira Eclipse Dental Practice
Replied on 25 April 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Eclipse practice. We take negative feedback very seriously. However as this is an anonymous review we are currently unable to investigate this further. Should you wish to discuss this further, please contact the Practice Manager on eclipse@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
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Review titled Good experience
Rated 5 stars out of 5
by Jacqueline Westerby - Posted on 18 April 2023
Always a good experience even though I am a rather reluctant patient when it comes to having treatment. The staff are always kind and patient with me, they fully explain exactly what they are going to do. They also give me advice on how to care for my teeth to avoid future treatment.
Visited April 2023
Review titled Damira Eclipse Dental Practice
Replied on 25 April 2023
Thank you for taking the time to leave us a review. We are glad to hear your experience with our Damira Eclipse practice was a positive one. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Very friendly and helpful
Rated 5 stars out of 5
by Eugene Rowan - Posted on 14 April 2023
I was my first visit to the practice and the receptionist was extremely helpful in every way . The dentist was also extremely welcoming and relaxing in his examination and explaining what was the best way forward for the care of my teeth .
Visited April 2023
Review titled Damira Eclipse Dental Practice
Replied on 25 April 2023
Thank you for taking the time to leave us a review and for your kind feedback/recommendation. We are glad to hear your experience with our Damira Eclipse practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios