Damira Sharland Dental Practice
Damira Sharland, Sharland House, 29-30 High Street, Fareham, Hampshire, PO16 7ADContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Damira Sharland Dental Practice.
Reviews
-
Review titled You will never get an appointment
Rated 1 star out of 5
by Anonymous - Posted on 25 January 2024
Registered both of my children after struggling to get an NHS dentist, this practice continuously advertise spaces for children. What they don’t tell you if they will book an appointment and then cancel the day before or on the day every single time. Cancelled one, given another appointment 4 months later and same happens again. They haven’t seen a dentist is almost 2 years due to being cancelled every single time. Absolute joke of a practice. Do not take on patients that you cannot see.
Visited January 2024
Review titled Damira Sharland Dental Practice
Replied on 01 February 2024
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Sharland House practice. We take negative feedback very seriously. However as this is an anonymous review, we are currently unable to investigate this further. Should you wish to discuss this further, please contact the Practice Manager on sharland@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
-
Review titled Awful Practice
Rated 1 star out of 5
by Anonymous - Posted on 29 October 2023
Taken 6 visits for 1 filling and still not ok, made false teeth without taking the teeth out, they don't fit. Different dentist every time with same attitude of speed and not doing the job properly and spending appt time on the computer and me sat in the chair and treatment done fast with lack of care or attention.
Visited October 2023
Review titled Damira Sharland Dental Practice
Replied on 01 November 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Sharland House practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on sharland@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
-
Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 23 June 2023
Had a pre booked appointment yesterday. My dentist was fantastic, professional, friendly and gave me a excellant examination. The lovely receptionist on duty was the best service I have had in the practice in 8 years. She was extremly busy, but provided a excellant calm service all with a smile. Overall very pleased. Thank you
Visited June 2023
Review titled Damira Sharland Dental Practice
Replied on 27 June 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Sharland House practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
-
Review titled Unprofessional don’t deserve to be open
Rated 1 star out of 5
by Ben - Posted on 13 April 2023
Appointment on 28/2/23 found I needed a wisdom tooth extracted and would need a hospital referral after 2 weeks I call my surgery and find they haven’t bothered to send referral. I went to the dental surgery and was told it hadn’t been sent but will get dentist to send it. Today 13/4/2023 call dr surgery still know nothing about it. I was given a prescription for medication to help with infection and pain for 7 days with a view of at least being put in a que. now sat here in pain taking over counter medication because of this incompetent dental surgery.
Visited February 2023
Review titled Damira Sharland Dental Practice
Replied on 26 April 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Sharland practice. We take negative feedback very seriously. However, as you have not left your surname. We are currently unable to investigate this further. Should you wish to discuss this further, please contact the Practice Manager on sharland@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
-
Review titled Not very good
Rated 1 star out of 5
by Anonymous - Posted on 07 February 2023
Had an appointment for an extraction was told £25 when went last turned up on the 7/02/23 and was told £160 a big price gap and a big joke if you ask me . Never recommend to anyone
Visited February 2023
Review titled Damira Sharland Dental Practice
Replied on 10 February 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Sharland practice. We would like to sincerely apologise for the miscommunication you received, this will be raised during the next staff training to ensure this does not happen again. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
-
Review titled Waste of time and petrol
Rated 1 star out of 5
by Anonymous - Posted on 07 December 2022
I went to the so called walking centre, that's advertised open until 8pm. I got there at 730pm after try to call them from 630pm. I was in a queue apparently and all receptionists were on calls. However when I go there half an hour before the advertised closing time, a cleaner was there saying they closed just after 7pm. 111 advised me to call or go there. If they receive any subsidies for a late emergency service you should take them back. Waste of my time and petrol, thanks alot Damira Dental Studios
Visited December 2022
Review titled Damira Sharland Dental Practice
Replied on 21 December 2022
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience with our Damira Sharland House practice. We take negative feedback very seriously and this is currently under investigation to understand why this situation occurred. We are sorry for any inconvenience caused. We hope we are able to rebuild your trust in the future. Damira Dental Studios.
-
Review titled Not great
Rated 2 stars out of 5
by Anonymous - Posted on 04 November 2022
Had an Abscess for the pass week phoned 111 told me to go there want to the practice around 3.30pm saw the receptionist and was told to late to be seen even though they Allegedly close at 8pm everyday told to come back tomorrow at 2pm stood outside for an hour till 2pm I was 3rd in the queue went in and was told I cnt be seen has I had no appointment and was not doing anymore walk-ins that day so why dnt they tell me that the day b4 total disgrace that practice and how does every member of staff there have a break for an hour and no one else can do duties would not recommend this clinic
Visited November 2022
Review titled Damira Sharland Dental Practice
Replied on 11 November 2022
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Sharland House practice and you felt that you received inadequate service and insufficient communication. Our dentists work extremely hard to see as many emergency patients as they can within the day as well as completing open courses of treatment and seeing patients for dental examinations. We have to prioritise patients with extreme emergency cases due to our limited availability. We are sorry we were unable to see you on this occasion. Should you wish to discuss this further, please contact the Practice Manager on sharland@damiradental.co.uk We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios.
-
Review titled amazing place
Rated 5 stars out of 5
by Mandy Cutler - Posted on 07 October 2022
Big thank you to the dentist here over my last couple of visits I was walk in patient that needed crown refixing . Dentist tried hardest to put it back for me but it couldn’t be done . Made appointment following working day took impressions to add the tooth to excisting denture .made another appointment for me to pick it couple days later . I arrive little bit mix up on where my denture was the practice rang everybody left voice-notes as they knew it was important to me he offered to ring me fit denture immediately on arrival the service was unbelievable the denture turned up while I was there true to his word he fitted there and then so I can say is big thank you to all concerned
Visited September 2022
Review titled Damira Sharland Dental Practice
Replied on 13 October 2022
Thank you for taking the time to leave us a review Mandy. We are glad to hear your experience with our Damira Sharland House practice was a positive one and you were pleased with the service provided by our dental team. We hope we are able to help again in the future. Damira Dental Studios.