Dentalcare Hook
2 London Road, Hook, Hampshire, RG27 9DJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Restored my faith
Rated 5 stars out of 5
by neil - Posted on 28 March 2024
I have put off hygienist visit for years after a very unpleasant and extremely painful session . During a routine check up I told my dentist why I would not do hygiene visit. He assured me that they could do it painlessly and new staff were in place. The hygienist rubbed a gel thoroughly into my gums and it worked a treat . Painless. Only discomfort was from taste of the rubber gloves hygienist wore ......surely if condoms can be flavoured gloves could be too?
Visited February 2024
Review titled Dentalcare Hook
Replied on 28 March 2024
Dear Neil, Thank you for your positive feedback. I am so pleased that your hygienist appointment went well and that this time it was painf free! Kind regards, Liz Newcombe, Practice Manager
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Review titled Good for nervous patients
Rated 5 stars out of 5
by Anonymous - Posted on 03 February 2024
On time Caring and takes time to explain Does not push treatments Obviously reads notes before seeing again and relates to previous experience... not an in and out shop but thoroughly professional
Visited February 2024
Review titled Dentalcare Hook
Replied on 07 February 2024
Dear patient, Thank you for your positive feedback. I will pass this onto the rest of the team. Kind regards, Liz Newcombe Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Mandy - Posted on 07 February 2024
Lovely friendly efficient staff. Easy to get and make an appointment. Again when I required treatment. Kept informed throughout. Prices and options were discussed with plenty of time to do this. Clean environment. Overall very good impression. Lots of lovely staff.
Visited February 2024
Review titled Dentalcare Hook
Replied on 21 February 2024
Dear Mandy, Thank you for your positive review, I will pass your feedback onto the rest of the team. Kind regards, Liz Newcombe, Practice Manager
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Review titled Fantastic Dentist
Rated 5 stars out of 5
by Woodhams - Posted on 29 February 2024
The team at Dentalcare Hook, are just great. Helpful and friendly. My dentist is a super down to earth person. He takes his time to explain, puts you at ease and checks on you continuously during treatment. I can't praise him enough!
Visited February 2024
Review titled Dentalcare Hook
Replied on 01 March 2024
Dear Woodhams, Thank you for your postive review. I will pass your feedback onto your dentist and the rest of the team. Kind regards, Liz Newcombe Practice Manager
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Review titled Great hygienist
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2024
Very gentle, but very thorough. Friendly and welcoming. First time I’ve seen this lady, hope she’s there next time. Couldn’t be better. Please note this was a private appointment, not NHS.
Visited February 2024
Review titled Dentalcare Hook
Replied on 01 March 2024
Dear patient, Thank you for your positive review. I will pass your feedback onto the rest of the team. Kind regards, Liz Newcombe Practice Manager
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Review titled Lovely people
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2024
I have just seen both a dentist and a hygienist at this practice. They were both lovely, friendly, and efficient.
Visited February 2024
Review titled Dentalcare Hook
Replied on 28 March 2024
Dear patient, Thank you for your positive feedback. I will pass this onto the team. Kind regards, Liz Newcombe, Practice Manager
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Review titled Friendly staff
Rated 5 stars out of 5
by Anonymous - Posted on 29 February 2024
A welcoming greeting at reception when I arrived. Friendly staff who are happy to see me. They listen to me, check that I’m okay during the procedure, and explain things to me. A pleasant experience.
Visited February 2024
Review titled Dentalcare Hook
Replied on 01 March 2024
Dear patient, Thank you for your positive review. I will pass your feedback onto the team. Kind regards, Liz Newcombe Practice Manager
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Review titled Friendly dentist
Rated 5 stars out of 5
by Anonymous - Posted on 29 February 2024
Had an emergency filling due to tooth pain. Dentist was very friendly and helpful. Clean room. Professional team. On the day booking.
Visited February 2024
Review titled Dentalcare Hook
Replied on 01 March 2024
Dear patient, Thank you for your positive feedback. I will pass this onto the rest of the team. Kind regards, Liz Newcombe Practice Manager
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Review titled Good NHS dentist
Rated 5 stars out of 5
by Anna S. - Posted on 07 February 2024
Had a routine NHS check up this morning. I appreciate email and text message reminders prior to the appoitment and online forms to fill in, which makes the visit efficient. No wait time, the appoitment was on time. Good check up including bite-wing X rays.
Visited February 2024
Review titled Dentalcare Hook
Replied on 21 February 2024
Dear Anna, Thank you for your positive feedback. I will pass this onto the rest of the team. Kind regards, Liz Newcombe, Practice Manager
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Review titled Timely Filling
Rated 3 stars out of 5
by Pete Good - Posted on 20 February 2024
I had a check-up a week ago and was told that a filling had fallen out. I got an appointment 3 working days later and the filling was replaced.
Visited February 2024
Review titled Dentalcare Hook
Replied on 21 February 2024
Dear Pete, Thank you for your positive feedback. I will pass this onto your dentist and the rest of the team. Kind regards, Liz Newcombe, Practice Manager